The hotel presents itself in all of the allure and classical fashion that is expected for a Ritz. The marble floors were pristine, the room very spacious, pool area was well maintained. Everything was very clean, bed was extremly comfortable. Staff was very nice, courteous, polite. TV picture quality could have been a little better, sometimes snowy in our room, but could get used to it, and over it as not there to sit in the room. Workout facility was also really nice, could have used a few more pieces of weight equipment for variety, but got what i wanted with the dumbbells.
Beach spot was great, could walk out into the water at least a good 30 to 40 yd before loosing my footing. There was a life guard present all times on the beach, felt safe, even from the jet skiers. There is nothing to see in the water for say snorkleing off the beach, just pretty blue water.
Chris from Texas
On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá …More
From the very expansive delicious breakfast buffet to the beautiful pools, this hotel is first class. Very nice rooms and every hotel personnel were always so considerate and helpful. I felt so pampered and valued as a guest. It was not busy season so the pool and beach were not crowded. Plenty of beach and pool lounge chairs. I think the prices for food, wine, and cocktails throughout Cancun are ridiculously high but we reserved the room through expedia and it included the breakfast buffet, and we feel it was a real bargain for the high quality we experienced. I will stay there again!
gloria from Elk Grove, CA
This peaceful JW Marriott resort rests against the sea, and is a half mile (1 km) from the exclusive designer shopping of …More