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Get an overview of this hotelSophisticated, stylish Cancun hotel with ocean views

VIP Room Upgrades & More

Beach and shopping

This contemporary Cancun lodge offers views of the Caribbean Ocean; the ME Cancún - Complete ME All Inclusive is in the property zone, less than 1 km (0.6 mi) from Luxury Avenue Mall, and 12 km (7.5 mi) from downtown.

Infinity pool, spa

Along with a beach, guests enjoy several pools including one for adults only and an infinity pool with dancing on the weekends. YHI Spa offers facials and massages, a hydrotherapy area, and yoga classes.

iPod docks

ME Cancún - Complete ME All Inclusive guestrooms are decorated with modern furnishings and include complimentary wireless Internet access, iPod docks, and DVD players.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

  • Aerobics
  • Yoga

Not included

  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Minibar
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Overlooking Caribbean Sea, this oceanfront resort is within 1 km (0.75 mi) of the shopping, dining, and entertainment venues at La Isla Mall and Plaza Kukulcán. Luxury Avenue Mall is 0.6 mile away. Cancún International Airport is a 20-minute drive away.

ME Cancún - Complete ME All Inclusive offers modern amenities and sophisticated leisure options. Facilities include an infinity pool surrounded by Bali and day beds (surcharge) along with music and dancing on the weekends, a 24-hour fitness center with yoga and other classes (surcharge), and an extensive health spa (surcharge). Guests have complimentary access to the Chill Out Deck Monday through Sunday, and complimentary access to The Beach Club Monday through Thursday (cover charge applies for weekends, parties and events).

Five dining options include Mediterranean fare, Asian cuisine, a poolside bar, and 24-hour room service (a delivery surcharge applies).

Meeting and event space accommodates up to 300 guests. A cybercafé provides computers and complimentary wireless Internet access is available throughout the hotel. Parking is free to registered guests during their stay.

  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Business center
  • Coffee shop or café
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • Free WiFi
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Number of buildings/towers - 1
  • Number of floors - 11
  • Number of outdoor pools - 2
  • Picnic area
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Restaurant
  • Rooftop terrace
  • Sauna
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Swim-up bar
  • Total number of rooms - 417
  • Tours/ticket assistance
  • Wedding services
  • Year Built 1991
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Family Friendly Amenities

  • Arcade/game room
  • Babysitting or childcare
  • DVD player
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pools

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Coffee/tea maker
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • DVD player
  • Flat-panel TV
  • Free WiFi
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • iPod docking station
  • Iron/ironing board
  • Minibar
  • Pay movies
  • Premium bedding
  • Room service (24 hours)
  • Slippers
  • Turndown service
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Where to Eat

Salt - Gourmet Mediterranean-inspired cuisine. Open for buffet breakfast and à la carte lunch and dinner.

Silk - Asian bistro serving sushi and teppanyaki. À la carte dinner served. Dress code: No shorts or sleeveless shirts.

The Water Grill - South American-style grill with flavors from Peru, Brazil, and Argentina. Grilled specialties and salad bar. Oceanfront setting. À la carte lunch and dinner served.

The Beach House - Offering Mexican fusion cuisine. Serving à la carte lunch and dinner.

E-space - Cybercafé offering light snacks for take-out or dine-in. Light breakfast, deli snacks, pastries, coffees, and beverages.

Room service is available 24 hours a day.

Rose Bar - Located in hotel lobby. Premium cocktails and DJs playing music.

Maxim Beach Bar - Pool and beach area bar with day beds, music, and dancing.

Infinity Bar - Swim-up bar at adults-only pool.

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Entertainment

The Beach Club - On Fridays, Saturdays, and Sundays, the Beach Club features resident and special guest DJs as well as live performances and more.

Rose Bar & Rose Bar Deck - Enjoy live DJs and performances Thursday through Saturday.

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Nearby Things to Do

Along with an adjacent beach, ME Cancún - Complete ME All Inclusive offers several swimming pools, including the main pool with water ritual, an infinity pool, an adults-only pool, and the spa's private pool.

Two 18-hole golf courses are located on Cancún Island: the Hilton Golf Club is 5 km (3 mi) south of the resort, and the Robert Trent Jones, Jr.-designed Pok-Ta-Pok Golf Club is 5 km (3 mi) away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Pilates classes on site
  • Yoga classes/instruction on site
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Spa Services

The 11,000 square foot YHI Spa offers private treatment rooms and a couples suite. Guests have 24-hour access to state-of-the-art fitness equipment, sauna and steam baths, a Vichy humid spa, and a hydro-massage pool. A relaxation area is reserved for facials, body treatments, and massages. Spinning, yoga, and Pilates classes are also offered.

  • Steam room in spa
  • Number of treatment rooms 8
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 5 years old stay free when using existing bedding.

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • A pet fee will be charged
  • Pet deposit: USD 350 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
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