Ratings based on 1,543 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Linda from California

Beautiful location

Posted Apr 17, 2014
Pros: The staff is very friendly and helpful. A smile (and a small tip here and there) goes a long way with the staff and they will take great care of you.
Cons: Better music at the main pool. Better reservation system for inside restaurants. Stronger drinks.
Location: Rent waverunners by the Pirate ship/Scenic tower area. You can ride through the beautiful mangroves or in the ocean, I would not recommend Aqua World.
The ME is on the gorgeous beach on "hotel row". There are plenty of chairs/umbrellas on the beach (free of charge) and lots of beds available at the main pool (better to get there early to stake out the area you want). You can get beds free of charge on a first come, first served basis at the main pool or pay a small fee to have a bed at the adult's only pool(bottle service optional). You can use the adult's only pool (it's a great nice infinity-type pool) without paying for a bed. The main pool is large and has fun chairs within the pool and water features. They could have used better/livelier music at the main pool, it was a little quiet. Louder/techno music would have made the main pool a little funner. Great food but they could use a better reservation system for dinner (unless you call early each day, you can't be seated until after 9pm or so for dinner). Buffets were set up outside by the pool which didn't seem to require a reservation.
5 out of 5
Recommended
for Couples
by Chris from Seattle WA

Great Hotel for Young Adults

Posted Apr 17, 2014
Pros: Food was great, service was awesome. All the staff were amazing! Beach was nice, pool was nice, and the grounds were really pretty.
Cons: They were doing construction on some of the restaurants so at times we could not eat at them. The reservations were hard to get sometimes.
Location: On the main hotel strip. Bus was $1 USD and took 10 minutes or less to get downtown. You can walk forever on the beach too.
Overall we had a great experience at the ME Cancun! We upgraded to a suite which worked out in our favor a few times. The 1st one was when we showed up there was a long line to check in. We were able to go to a private check in that took no time at tall. Top shelf booze with no charge & a ton of other little perks came with it. I would NOT recommend this hotel for people with children…. just not a good place to have them. Also, Spring breakers or people looking to "hook up" with other people might not have much luck. Our experience was many couples or people that just wanted to chill and hang. Party's happened and people got after it… just not the lets get down tonight type of party. For sure recommend!
3 out of 5
Recommended
for Everyone
by Mike from Fort Gordon, GA

Nice hotel, can do better!

Posted Apr 15, 2014
First time in Cancun, but not first time in a expensive all inclusive hotel. The hotel is nice but can do a lot better for the Price. Room was a little small, pay for an upgrade $$$ for ocean view thru a window (no balcony, I'm use to pay for ocean view and get a balcony) staff was very friendly although some of the bartenders need some training. Restaurants were awesome but theres only 4, regular expensive all-inclusive hotels have over 8 restaurants. Pools and the beach is amazing but during week ends they ran out towels during the whole day, theres an adult are (pools) which is really nice. Over all I will give to this hotel 3.5 out 5.
5 out of 5
Recommended
for Couples
by Dlmolina from Toronto

Great Hotel

Posted Apr 14, 2014
Great Hotel, perfect for singles or couples. Not a good location for families.
5 out of 5
Recommended
for Everyone
by sf415 from sf, ca

Great trip

Posted Apr 14, 2014
The staff was very nice throughout the whole trip. Very accommodating and they even went the extra mile to make sure I had a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Mayhem Bachelor style

Posted Apr 13, 2014
Great experience..Have been all over Cancun for 20 winters. PARTY hotel but there is quiet to be had if you want it....Friday Saturday parties are amazing for a resort.No need to leave..Food and SERVICE were very good.
5 out of 5
Recommended
for Everyone
by Natalie from New York

Great place from adults 25-40

Posted Apr 10, 2014
Great vibe and environment. Even though in Cancun this is adult fun. Clean rooms, great staff. Only suggestions would be to have towels available at the beach and to make the music in the adult area more danceable, less elevator, lounge house music. If you are going on a girls/guys trip only suggestion, this place is like Vegas. The partying is from Thursday-Sunday. All the families and couples stick around Monday-Wednesday. Otherwise great stay would definitely go again.
5 out of 5
Recommended
for Everyone
by James W from New York

Close to the beach the mall

Posted Apr 9, 2014
Had a nice trip here at ME cancun. Staffs are nice and helpful. Food is good. Unlimited food and drinks.
5 out of 5
Recommended
for Everyone
by Lucas from Asuncion, PY

Great hotel for partying!!!

Posted Apr 9, 2014
Pros: Great infrastructure, good food in general, good attention from the staff and very diversify people at the parties.
Cons: The music at the pool was very bad. They should get some better DJs.
Location: The location is very good. We had no problem getting anywhere. The beach is beautiful.
I had a very good time with my friends. We had a party at the beach one day, and at the pool another day. The Silk restaurant is amazing. The restaurants at the beach, are beautiful but the food is not that good (especially the one that makes barbecue). The employes are usually very nice, and helpful.
5 out of 5
Recommended
for Couples
by amira from New York, NY

Excellent Hotel

Posted Apr 7, 2014
Had a great time at ME Cancun. We only stayed for a weekend, but I wish we could've stayed longer. There is plenty to do on and off resort. I highly recommend this hotel and other hotels in the Melia family!