GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Oceanfront - Leisure European Plan
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Garden View - Leisure European Plan-ro
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Ocean View - Leisure European Plan
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Premium Ocean View
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Caribbean Suite - EPQD
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Property Amenities
A children's club offers supervised activities (surcharges) for children ages 4-12. A recreation staff organizes complimentary family activities such as bingo, beach volleyball, pool aerobics, and cooking classes. A fitness center features cardio machines with LCD TV screens, weight machines, free weights, sauna, and massage rooms; open-air massage is available as well.
Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort & Spa, features a three-story, 3,252-square-meter (35,000-square-ft) health-and-beauty spa that includes men's and women's "wet sides" with saunas, steam rooms, Vichy showers, side-by-side hot and cold spa tubs, and relaxation lounges. Guests of this resort may use those facilities for a daily surcharge. Spa services include massage, body scrubs and wraps, and facials--many featuring traditional Mayan techniques and ingredients--as well as hair-and-nail care and waxing.
Guests of the Marriott CasaMagna enjoy signing privileges at JW Marriott Cancun Resort & Spa's restaurants and may also use that resort's business center, which contains five computers with high-speed Internet connections (surcharges). Guests do not have access to the JW Marriott's swimming pool.
Wireless Internet access (surcharge) is available throughout this resort. This resort purifies its water.
Rooms
This Cancun Marriott offers 452 spacious guestrooms remodeled in 2006 and located in a six-story, U-shaped building with skylight atriums sheltering expansive terraced gardens on the ground floor and spacious lounging areas on upper floors. Rooms have balconies or ground-floor patios with chairs and cocktail tables. White ceilings with crown molding, pale-yellow walls, terra-cotta accent walls, pink-marble floors with terra-cotta area rugs, and gold-and-cream floral tropical-weight comforters create a tropical-Mexico ambience.
Furnishings include cushioned rattan chairs. Pink-marble bathrooms contain shower/tub combinations. All rooms offer electronic safes, CD clock radios, and 32 inch flat-screen TVs. Wireless Internet access is available for a surcharge.
Guestrooms feature Marriott's Revive Collection bedding: 300-thread-count cotton linens; comforter with cotton cover, freshly laundered for each guest; down pillows; and a separate mattress topper.
Rooms are offered in the European Plan, which includes room accommodations only. The rooms are also available in the all-inclusive plan. The Escape! Inclusive Meal Plan includes breakfast, lunch, and dinner at select restaurants; beer, cocktails, and wine by the glass; Kid's Club program; complimentary use of health club and tennis courts; some hotel-sponsored activities; discounts; and some gratuities. The plan does not include Champagne, certain spirits and cordials, bottles of wine, room service, pay movies, laundry service, phone calls, gift shop and coffee shop purchases, use of motorized water-sports equipment, incidental charges, and airport transfers.
Room Amenities
Dining
La Capilla - Multi-level restaurant with brick-dome ceiling featuring Caribbean Sea view. Buffet and à la carte breakfasts. Argentinian-steakhouse fare for dinner. La Capilla will be closed through November 1, 2010, for dinner only.
Mikado - Freestanding Japanese/Thai restaurant outside entrance featuring sushi bar and teppanyaki tables. Open for dinner.
Champions - Freestanding sports bar/restaurant outside hotel entrance. 32 televisions, big-screen television, pool tables. Open for lunch, dinner. Dancing nightly. Mexican and American food.
Bahia Club - Casual beachside restaurant serving light lunches, tropical drinks. Open mid-morning to early evening.
Sasi Thai - Unique Thai specialties and cocktails. Dinner only.
Las Ventanas Gift Shop/Deli - Open early morning to early evening for espresso, pastries, snacks, ice cream, sushi, deli sandwiches, and salads.
Las Ventanas Lobby Bar - Bar/lounge open late afternoon to late night for cocktails, cigars, tequilas. Live music some nights.
La Isla - Poolside spot serving snacks, tropical drinks
Recreation
Terraced above the resort's 200 meters (219 yards) of beach are a 43-meter (47-yard) family pool and a 6-by-4.5-meter (20-by-15-ft) children's pool. Sundecks surround the pools, and thatched-roof palapas offer shade on the beach. Newly added (July 2006) garden areas are found throughout the property.
An independent water sports center, AquaWorld, rents boogie boards, arranges parasailing flights, and offers scuba-diving classes. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where many water sports are available, including kayaking, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.
Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort and Spa includes a three-story health-and-beauty spa. Guests of this resort may use these facilities for a daily surcharge. In addition, the spa offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes for guests of both resorts (surcharges for all classes).
The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Club de Golf Cancún is 7.5 km (4.75 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Marriott CasaMagna Resort Cancun
of guests recommend
out of 243 reviews
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Showing 1 - 10 results (of 243) · See more Marriott CasaMagna Resort Cancun reviews
“Nice experience, but.....”
We enjoyed our 4 day visit to Cancun. Nice hotel and beautiful beaches.... but, doubt we will return.... I must say, for at least this couple - Hawaii has more "all-around" entertainment bang for OUR hard earned vacation buck than a trip to the Cancun "hotel zone." Visit the Mayan ruins for sure. I promise, it will be memorable.
“wonderfull stay”
Hotel staff was friendly and helpfull only thing I would add is coffee maker in room.
“Excellent hotel”
This hotel exceeded my expectations. It started well with a friendly welcome, an excellent room and it continued with a beautiful beach, excellent service from the staff in every section, good early morning coffee from the cafe, and very nice fellow guests.
“I would love to be there again soon”
Love the quiteness, food and facilities of the resort. I didnt want to spoil my stay at the hotel and didnt complain while there, but have to mention it was VERY RUDE from them to say they couldnt change us from the room we had when we said we didnt have a good mobile phone signal. We had just checked in less than an hour ago. My wife convinced me it was better not to receive phone calls :)
“GREAT HOTEL”
ILIKE IT, EVERTHING EXCELLENT
“great”
nice staff and great hotel!
“It's an OK hotel”
The service is good, but the bed sheets are not clean and the room appears crowded.
“Cant wait to go back”
Loved it
“Will return”
We had a great time on our Thanksgiving break and would return to this hotel in a second. Not typical Cancun hotels. American comfort in Cancun. We have stayed at many placed and they smelled and were not that clean, but this place was great.
“Very nice facility..........great lobby and lobby bar.”
Great places to eat, friendly staff except in deli...........not friendly at all. NO IN ROOM COFFEE POT! BAD DEAL....especially if you wnet to deli in morning for a cup, almost like you were bothering them............smallish pool
Showing 1 - 10 results (of 243) · See more Marriott CasaMagna Resort Cancun reviews
Blvd Kukulcán, Retorno Chac L-41 Cancun, 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Marriott CasaMagna Resort Cancun is Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.8 km / 7.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Blvd Kukulcán, Retorno Chac L-41 Cancun, 77500 Mexico
