Ratings based on 1,813 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Tiradentes-MG.Brazil
Tranquilidade!!Posted May 22, 2015
Pros: Sem duvida a vista do quarto ficamos em um quarto com 2 camas de casal e Front Ocean View,perfeito!! Vc acordar todos os dias e ve o mar!
Cons: Sim com certeza e um hotel mais antigos que precisa de um Up!
Location: Otima localizacao
Estive no Marriott CasaMagna por 10 dias! Foi tudo banaca,o hotel e otimo,usei todos os dias a academia e o cafe da manha maravilhoso!
for Everyoneby A verified travelerfrom Torreon, Coahuila
Despedida de solteroPosted May 22, 2015
Muy buena ubicacion, personal muy atento. El desayuno incluido era excelente. Playa no hay mejor
for Everyoneby A verified travelerfrom M
Magnificient viewPosted May 21, 2015
The view was magnificient. The staff was very friendly and courteous. They saw to our every need. We look forward to returning.
for Everyoneby A verified traveler
Close to beautiful beach. Heart of shopping.Posted May 20, 2015
Pros: Price, linens and beds, location and beach. Great Shower
Cons: Adequate towels and shampoos, conditioners, and soap being supplied daily.
Location: Beach, Luxury shopping.
Lobby beautiful but furniture looks a bit tired. Beautiful grounds and setting. Beds, linens and towels were very nice. Great shower. On the down side: Small TV. Shampoos, towels and wash cloths not restocked adequately. Example: For 2 adults and 2 kids we would get 1 tiny little shampoo and 2 towels. We had to call and complain the first 3 days to resolve the issue. Ceiling in bathroom started leaking and luckily they fixed it without us needing to change rooms. However, they had to work on the leak above us with very noisy tools and that was annoying. And finally, phone in room didn't work and they replaced 2 times but volume still poor. English often not known by front line staff. Hotel compensated us with 5 days free internet @ about $18 per day and a $50 credit to our bill. So about $150 credit. Still, for the price of $129 per night it was a good value. Not the Ritz Carlton where we usually stay for significantly more, but nice enough. Just wish the problems mentioned didn't occur.
for Everyoneby A verified travelerfrom Houston, TX
Solo birthday tripPosted May 16, 2015
Pros: Access to the beach, restaurants onsite, cleanliness
Cons: Create a daily list of activities available and/or 'things to do' nearby.
Location: I didn't really get out to explore. I did see other restaurants and shopping right across the expressway from the hotel. Excursions are available.
I've been wanting to take a relaxing vacation, alone, for quite some time. This trip couldn't have come at a better time. The hotel was very nice and clean during my entire stay. The staff was very friendly and courteous. There are several restaurants onsite. So, no need of leaving the resort unless you want to sightsee. I'd take this trip again and would definitely stay at this hotel.
for Everyoneby A verified traveler
Posted May 16, 2015
Perfect for couples and families. Great location and very service oriented
for Everyoneby A verified travelerfrom Concord, CA
Casa Magna Marriott, CancunPosted May 11, 2015
Cons: To be all inclusive, or free internet or coffee maker in the rooms.
Location: Location in middle of the hotel zone, access to the sister property JW Marriott. Also buses to take around hotel zone $1. La isla shopping was near.
Loved the location of the hotel and our room that was facing the Caribbean with corner suite that faced next door hotel JW Marriott. We had the Caribbean suite. I wish the Internet was free since the suite didn't even have coffee maker.
for Everyoneby A verified travelerfrom TAMPA, FL
Rating 4 concerning all topics, item and aspects !Posted May 10, 2015
Pros: ON THE BEACH ! Many topics, items and aspects but nothing in particular.....
Cons: PAINTING ! To improve the cosmetics could be done to both the interior and exterior of this complex.....
Location: Many topics, items and aspects but nothing in particular.....
Rating of 4 concerning all topics, items and aspects.....
for Everyoneby A verified travelerfrom California
Great HotelPosted May 9, 2015
Everything was great, hotel staff is very attentive. Worth every penny.
for Familiesby A verified travelerfrom Long Island, New York
A MUST stay when vacationing in Cancun!Posted May 7, 2015
Pros: The waiters and waitresses are wonderful at poolside.
Cons: My only complaint is that when there are four occupants in a room, housekeeping should leave at the minimum one towel for each guest.
Location: We went to Wet & Wild and interacted with the Dolphins. WONDERFUL experience!
Beautiful location, and a wonderful, attentive staff make for the perfect vacation.