Ratings based on 396 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Pros: Price, location, and staff were excellent
Affordable place with a great location and staff. The rooms are not fancy but met my expectations given the price point.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

Quaint boutique hotel on the beach economical too

Posted Jan 13, 2015
Pros: The personal touch from staff. Also the unique rooms and design with Mexican tiles and adobe walls. The location and beach .
Cons: The mattresses were a bit hard for us, and new softer pillows would be nice.
Location: Great location, several convience stores across the street and short walk to La Isla Dora shopping center. Beautiful beach.
We loved our week at the Mia Cancun. The staff was amazing; friendly, helpful and courteous. Traveling as Mom and daughter we felt totally safe and all staff went above and beyond to make us feel comfortable; because the hotel is small (27 rooms) it was so nice to see the same smiling faces through out our stay. Special thanks and accolades to Juan Carlos and Henri (hope I have his name correct, he was the gentleman manning the pool bar). The hotel is located in a great location, never felt crowded, beautiful beach with a lovely clean Mexican tiled pool overlooking the beach. Never had to fight for a beach chair! A very nice life guard was on duty at all times if you decided to brave the surf (the red flags were up for the entire week). If you are looking for a slick, aseptic hotel that could be anywhere then do not stay here. If you can look past a few cracked tiles, gently worn towels, and appreciate the Mia Cancun for what it is, a sweet boutique hotel with a few imperfections but full of character with a personal touch you will not be disappointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Mis Cancun

Posted Dec 2, 2014
Wonderful...relaxing and comfortable! The staff was outstanding...Very personable and always eager to please the guests. The staff kept track of the comings and goings of the guests; this was very comforting for those visiting in a new country. The kitchen could have been better stocked with dishes and silverware, but any time we had cooking needs, it was promptly delivered to the room from the hotel kitchen.
2 out of 5
by A verified traveler

Posted Nov 8, 2014
if you want spend your time its your choice....but also you will lose your time....don't do it!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel between the big resorts jungle

Posted Nov 5, 2014
Small comparing with other hotels in the area. Lovely beach at the rear. No lifts and a lot of stairs, so not for the wheelchair users or family with small kids.
1 out of 5
by A verified traveler

Please stay away

Posted Oct 27, 2014
No hope for this place. The staff is helpess with a place dalling apart. I feel sorry for them.
3 out of 5
Recommended
for Couples
by A verified traveler

Customer service plus! Needs a few upgrades!!

Posted Oct 25, 2014 on Hotels.com
This is a quaint place that allowed us to relax but a few issues stand out in my mind...the lobby is so hot and humid we could barely stand to be out there even though its the only place where there's internet access. They do not offer washclothes! Our bed was just a filthy old box springs with no mattress and it really played havic on my back injury.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Perfect vacation on the beach.

Posted Oct 21, 2014
From the moment we checked in we had an excellent time. I have never had a faster check in process, ever! The hotel was very traditional and was covered in details from head to toe. The neighboring hotels are very quite or vacant and that gives the mia's beach about a quater mile of empty space. Beautiful water and view as soon as you step into the lobby. Staff ws excellent and on point for every request. We booked the honeymoon suite with a spa on the balcony overlooking the ocean...amazing. We sat out there drinking and enjoyed the spa one evening. The, pool bar is great as well with strong drinks and an amazing view and clean facilities. Great location, hop on the bus and in 3 minutes you will be by all the bars and clubs. Across the street there is a shopping mall. I will be returning to this hotel, more mellow paced with not as many annoying guests as the larger resorts have. Also by staying here you have access to the sister mia hotel on isla mujeres which is probably the best resort on that island! Highly recommended, Thank you Juan and staff!
5 out of 5
Recommended
for Couples
by Ashleyfrom Atlanta

We will definitely go back

Posted Oct 14, 2014 on Hotels.com
We had an amazing time! I would definitely recommend this hotel to any traveler not a tourist, looking to experience Cancun. In my experience travelers tend to embrace the Mexico culture a bit more than tourists.
4 out of 5
Recommended
for Families
by A verified traveler

Not. bad

Posted Oct 5, 2014 on Hotels.com
Will be back