Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jun 26, 2015
We only did an overnight stay because we had a connecting flight the next morning. We didn't have a very good room. Our room did not have a view unless you like looking at a group of air conditioners. But the place quickly grew on us and the staff was very pleasant and courteous and tended to our every needs quickly. If you decide to stay here talk to them about their beach front rooms. They looked like they'd be great to book.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, awesome staff

Posted Jun 13, 2015
Loved the place and staff. They have another location in Isla Mujeres that lets you use their facilities. The included breakfast was great. The only reason why I didn't rate them excellent all the way is because some items were a little run down, like the sofas in the lobby and the beach towels. The room had a great view and very friendly and attentive staff.
3 out of 5
by A verified traveler from LA, California

Quaint pretty hotel with amazing view/beach access

Posted May 20, 2015
Hotel staff are extremely kind and try to Def make your stay the best it can be. However, amenities really old and funky smell from pillows that they couldn't get rid of
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Aransas, Texas

Nice hotel on the beach

Posted May 16, 2015
The Mia is a lovely little getaway for couples. There are many stairs and if you are on the top (4th) floor you will get a decent workout. Our first room while gorgeous did not have adequate a/c for the huge square footage. But a full size refrigerator and private jacuzzi tub on the veranda was a good selling point. However, Air conditioning took precedence. We were happily moved to the room next door and it too had an outdoor jacuzzi. It also had a smaller fridge so that was a bonus even though the room was smaller it was still a very large room. The breakfast was so so but like others have mentioned there is a fantastic restaurant just outside the front. We were sceptical at first but ended up falling in love with the Mia and will definately return. It is not for the faint of heart or knees. The Mia is a charming hotel and we found it to be very clean and the staff very helpful. No up selling or pitching of any kind. Just a relaxing stay on a beautiful, swimmable beach. And the proximity to La Isla shopping Plaza another reason the stay there. It is Mexico so nothing is perfect but the quirks were easily dismissed. And you certainly can't beat the price. If you are looking for quiet time in an old hacienda type hotel - this is the place !
1 out of 5
by A verified traveler from li

Terrible hotel

Posted May 11, 2015
Really old hotel& small & no good stuff& window cannot be opened
1 out of 5
by A verified traveler

DON'T GO TO THIS HOTEL!

Posted Apr 18, 2015
This hotel is out dated, dirty and need to be shut down. It's no lights outside hotel on street level very dark, rooms are filthy not swept or mopped. The tile in showers old missin & Crack tiles. You have to beg for towels only two left in room and they are suppose be white but dingy beige look color. Breakfast was horrible Hotdogs cut up with zucchini and carrots to make look colorful SMH RIDICULOUS! DON'T WASTE YOUR TIME OR MONEY! BETTER OFF STAYING IN A SHELTER!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sault Ste. Marie, MI

Perfect place to stay in Cancun!

Posted Apr 2, 2015
Pros: Perfect beach, location, wonderful staff, beautiful rooms, pool bar,
Location: Shopping, restaurants, parasailing, jet skiing
We stayed in Mia for 4 nights and loved every second of it. The entire staff was amazing. All we so helpful and friendly, even giving us Spanish lessons when we asked for help. The lifeguard on our beach was the best that we have seen- getting an umbrella, helping us setting up parasailing, we even witnessed his skills as he raced to help a lady struggling in the water. The hotel's beach was the best around and not crowded.
3 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Beautiful hotel but in desperate need of updating.

Posted Mar 12, 2015
Staff were great (especially Juan Carlos). Great quiet beach on the strip due to the fact the hotel has less than 30 rooms. Rooms are huge with balconies and hot tubs. Downside is the hotel needs a updating. With a little TLC this would be a true gem. Also the 1 free 350ml bottle of water for 4 people was just weird. They should install water coolers in each room as other hotels in the are do.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

March trip

Posted Mar 11, 2015
Pros: The service was excellent, attentive staff anticipating needs, the location private, superb, and within safe walking distance to shopping.
Location: The location was fantastic. Shopping within a safe walking distance and a very private beach with great hotel service.
This was a mother daughter get away during spring break and was a delightful experience. The hotel staff answered all our questions and gave us information before we even asked. We were treated like people and not numbers. The beach area was not crowded and we could walk for miles. It was very private and the beach service was fantastic. Our very own bed with umbrella all day with not a care in the world but to enjoy the beauty of the ocean and feel the breeze. We saved money booking our tour to Chichen Itza through the hotel upon arrival and got coupons to the great restaurant next door. Breakfast was a delicious pleasure looking out the windows watching the waves. I will definitely seek to visit here again because it was very relaxing and quaint.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel, beautiful view and excellent staff.

Posted Mar 11, 2015
Location: Great location close to everything in the Hotel zone.
Wonderful experience, beautiful suite view and excellent staff.