Featured Image Interior Entrance Lobby Lobby Lobby Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Jetted Tub Deep Soaking Bathtub Bathroom Sink Bathroom Sink Outdoor Pool Outdoor Pool Outdoor Pool Water Park Water Park Yoga Spa Spa Golf Golf Golf Property Amenity Theater Show Game Room Billiards Childrens Play Area - Indoor Childrens Play Area - Outdoor Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Bar Hotel Bar Hotel Bar Hotel Bar Hotel Bar Hotel Bar Hotel Lounge Hotel Lounge Hotel Lounge Hotel Lounge Hotel Lounge Hotel Lounge Nightclub Nightclub Nightclub Hallway Business Center Property Grounds Property Grounds Property Grounds Property Grounds Beach Beach Outdoor Dining Terrace/Patio Terrace/Patio Outdoor Wedding Area Outdoor Wedding Area Outdoor Wedding Area Sundeck Dock View from Hotel
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  • Interior Entrance
  • Lobby
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  • Living Area
  • Jetted Tub
  • Deep Soaking Bathtub
  • Bathroom Sink
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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Water Park
  • Water Park
  • Yoga
  • Spa
  • Spa
  • Golf
  • Golf
  • Golf
  • Property Amenity
  • Theater Show
  • Game Room
  • Billiards
  • Childrens Play Area - Indoor
  • Childrens Play Area - Outdoor
  • Restaurant
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  • Nightclub
  • Nightclub
  • Nightclub
  • Hallway
  • Business Center
  • Property Grounds
  • Property Grounds
  • Property Grounds
  • Property Grounds
  • Beach
  • Beach
  • Outdoor Dining
  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Wedding Area
  • Outdoor Wedding Area
  • Outdoor Wedding Area
  • Sundeck
  • Dock
  • View from Hotel

Availability: Moon Palace Golf & Spa Resort All Inclusive

Luxurious beachfront resort with in-room jacuzzis

Mayan Riviera

Situated in Cancún's south shores, the Moon Palace Golf & Spa Resort All Inclusive resort is within 16 km (10 mi) of downtown Cancún, the Mayan ruins of El Rey, and Wet ‘n Wild water park.

9 lagoon pools

Access to 9 lagoon-style swimming pools, water-sports equipment, numerous restaurants, a nightclub, and a children's splash zone waterpark are among the All-Inclusive amenities.

Sea or garden views

Some guestrooms feature balconies with sea or garden views; others have enclosed terraces furnished with hammocks. Bathrooms feature 2-person showers and 2-person jetted tubs. Enjoy 24-hour room service.

Moon Palace Golf & Spa Resort All Inclusive Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 10 AM until 4:30 PM and from 6:30 PM until 9:30 PM

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Airport transfers
  • Childcare
  • Use of golf equipment
  • Golf green fees
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

General

The resort's spa features a suite with a sauna, steam room, and double spa tub as well as smaller hydrotherapy suites. A wellness area includes 30 treatment rooms offering massage, body wraps/scrubs, facials, and hair/nail care. Two beauty salons offer massages, facials, waxing, hair braiding, and hair/nail care. Surcharges apply for all services.

Family-friendly facilities and activities include daily activities for children, a children's club, a child's pool with water slides and toboggans, a Baby Center, and a playground. A teen's lounge is also available, and comes with an arcade, console video games, a DJ, web surfing, television, and snacks. The resort also features the Flowrider, which offers guests the opportunity to try out their surfing or body boarding skills on 2 lanes of endless, flowing waves. Babysitting, photography, birthday packages, and a mini spa for kids are all available for an extra fee.

Each of the resort's 2 sides includes a complimentary fitness center with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Paintball is also on site, and guests are encouraged to make reservations, but walk-ins are welcome based on availability (surcharge). Guests can shop at the hotel's grocery/ convenience store.

  • Number of buildings/towers - 16
  • Poolside bar
  • Swim-up bar
  • Swimming pool - children's
  • Steam room
  • Sauna
  • Full-service health spa
  • Health club
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Nightclub
  • Bar/lounge
  • Restaurant
  • Business center
  • Porter/bellhop
  • Express check-out
  • 24-hour front desk
  • Express check-in
  • Multilingual staff
  • Number of floors - 3
  • Hair salon
  • ATM/banking
  • Dry cleaning/laundry service
  • Arcade/game room
  • Golf course on site
  • Tennis on site
  • Wedding services
  • Supervised childcare/activities
  • Elevator/lift
  • Beach/pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Designated smoking areas
  • Garden
  • Total number of rooms - 2,433
  • Turkish bath/Hammam
  • Rooftop terrace
  • Luggage storage
  • One meeting room
  • Massage - spa treatment room(s)
  • Free valet parking
  • Room service (24 hours)
  • Outdoor tennis court
  • Free self parking
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Shopping on site
  • Free breakfast
  • Free Wi-Fi
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Free self parking, Free valet parking

Room Amenities
  • Premium TV channels
  • Furnished balcony
  • Blackout drapes/curtains
  • Ceiling fan
  • Air conditioning
  • Climate control
  • Phone
  • Free local calls
  • Coffee/tea maker
  • Complimentary bottled water
  • Minibar (stocked, free items)
  • Turndown service
  • Jetted bathtub
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Minibar
  • iPod docking station
  • In-room safe
  • Daily housekeeping
  • Cribs/infant beds (complimentary)
  • LCD TV
  • Free Wi-Fi
Show all room amenities
Dining

El Manglar - Air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.

Arrecifes - Open-air restaurant. Breakfast, lunch buffets. Salad bar and Brazilian-style skewered meats sliced at table for dinner.

Los Caporales - Air-conditioned, Mexican-decor dinner restaurant featuring Mexican à la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.

Sample menu for Los Caporales

Appetizers:

  • Ceviche
  • Cheese dip and flautas

    Salads:

  • Mixed vegetable
  • Tortilla and spinach salad

    Soups:

  • Lime and beans cream

    Main courses:

  • Enchiladas
  • Fajitas
  • Garlic shrimp
  • Mayan style chicken breast

    Desserts:

  • Rice pudding
  • Chocolate cake
  • Ice cream

    Palapa Delfines - Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.

    Palapa Pelicanos - Casual, open-air, poolside spot offering buffet lunch and sushi bar.

    Sweet and Coffee - Coffee shop also serving crepes and pastries. Open from early morning until late night.

    Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day and night. Live music in evening.

    El Caribeño - Caribbean cuisine à la carte for dinner. International buffet for breakfast and lunch.

    Bugambilias - Air-conditioned restaurant serving breakfast, lunch buffets. Mexican buffet for dinner. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.

    Sample menu for Bugambilias

    Appetizers:

  • Chorizo fondue
  • Marinated chicken wings
  • Seafood crêpes

    Soups:

  • Tortilla
  • Cheese
  • Lime

    Main courses:

  • Marinated skirt steak
  • Grilled beef tenderloin
  • Fish Veracruz style
  • Chicken breast in mole poblano
  • Salmon with cilantro-cream sauce

    Desserts:

  • Chef's selections

    Momonohana - Air-conditioned, Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.

    Sample menu for Momonohana

    Appetizers:

  • Cheese-banana kebob
  • Spring roll
  • Yakitori

    Soups:

  • Miso
  • Mushroom-tofu
  • Chicken

    Main courses:

  • Almond chicken
  • Sweet -and-sour pork
  • Beef teriyaki
  • Shrimp chop suey

    Desserts:

  • Tempura banana
  • Ginger pie
  • Fresh lychees

    Palapa Barracuda - Open-air spot between pool, beach serving light à la carte breakfast, lunch buffet, and à la carte dinner.

    Sample menu for Palapa Barracuda

    Salads:

  • Caesar
  • Mixed greens
  • Smoked salmon

    Soups:

  • Cuban lentil
  • Cream of corn

    Main courses:

  • Grilled steaks
  • Curried chicken breast
  • Tuna steak
  • Clams Rockefeller
  • Vegetarian lasagne

    Desserts:

  • Chef's selection

    La Gondola - Air-conditioned restaurant serving breakfast buffet and Italian dinner buffet. Stained-glass ceiling. Live piano music at dinner.

    Palapa Fragata - Open-air spot between pool, beach serving lunch buffet and seafood dinner buffet.

    La Trattoria - Serves Continental breakfast and international breakfast buffet; lunch buffet; and á la carte Italian dinner. Located near the golf course (lobby-to-lobby transportation provided).

    Bambu - Serves á la carte Asian cuisine for dinner. Located near the golf course (lobby-to-lobby transportation provided).

    19th Hole - Serves snacks and drinks near the golf course.

    Pool Bar Columpios - Open-air bar under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.

    Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.

    Noir - Nightclub offering exclusive VIP areas, drinks, music, and dancing. Open Tuesday, Thursday, Friday, and Saturday from 10 PM to 3 AM.

  • Show dining options
    Entertainment

    Activities include:

  • Nightly entertainment, including music/dance shows, casino night, and karaoke
  • Table games
  • Tennis
  • Billiards
  • Meditation gardens
  • Beach volleyball
  • Motorized water sports
  • Dolphinarium
  • FlowRider
  • The Playroom
  • Scuba diving
  • Show entertainment options
    Recreation

    The Moon Palace Golf and Spa Resort is set along 1 km (0.75 mi) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 3 sections (Sunrise, Grand, and Nizuc) feature immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.

    Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions for surcharges.

    Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.

    Designed by Jack Nicklaus, the championship course at the the Moon Spa & Golf Club winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Scuba diving nearby
    • Windsurfing nearby
    • Personal motorized watercraft on site
    • Bicycle rentals nearby
    • Aerobics on site
    • Basketball on site
    • Golf - driving range on site
    • Golf - miniature on site
    • Golf lessons on site
    • Golfing on site
    • Parasailing on site
    • Playground on site
    • Sailing on site
    • Tennis on site
    • Tennis lessons on site
    • Volleyball on site
    • Yoga classes/instruction on site
    • Beach volleyball on site
    Show recreation options
    Spa

    The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.

    • Hot stone massage
    • Deep tissue massage
    • Swedish massage
    • Steam room in spa
    • Reflexology
    • Sports massage
    • Detoxification wrap
    • Sauna in spa
    • Spa tub in spa
    • Massages
    • Number of treatment rooms 30
    • Manicures and pedicures
    • Body wraps
    • Body scrubs
    • Aromatherapy treatments
    • Hydrotherapy treatments
    • Body treatments
    • Facial treatments
    Show spa details
    Accessibility

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

    • Accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • Accessible parking
    • In-room accessibility

    Moon Palace Golf & Spa Resort All Inclusive Policies & Fees

    Check-in

    Check-in time starts at 3 PM

    Special check-in instructions:

    In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

    Check-out

    Check-out time is noon

    General

    Extra-person charges may apply and vary depending on hotel policy.

    Special policies:

    In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Show all policies
    Additional Details

    Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

    Details

    Honeymoon Promotion

    Book a stay at this Palace resort and receive the following after arrival:

    • Fruit basket or petit fours
    • One bottle of sparkling wine
    • One romantic candlelight dinner
    • Two t-shirts
    • Use of services provided by the honeymoon desk
    • Late check-out (until 6 PM) may be requested and is subject to availability
    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion. After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room. Upon arrival, honeymooning couples must present proof of marriage within the past year. Other restrictions may apply.

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

    Eat & Play All Palace Resorts Promotion

    Book a stay now and your rate will include the following:

    • Access to the facilities and restaurants at the resort’s sister properties, including:
      • Beach Palace Resort All Inclusive
      • Isla Mujeres Palace All Inclusive Resort
      • Playacar Palace All Inclusive
      • Sun Palace Couples Only All Inclusive
      • Cozumel Palace All Inclusive
    Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

    Broadway on Ice Promotion

    Book a 5-night minimum stay now - December 22, 2014 in any room category for travel December 22, 2014 - January 4, 2015 and receive up to 2 tickets to attend the Broadway on Ice performance at Moon Palace Golf and Spa Resort.

    Full details at check-in. 5-night minimum stay required. Maximum of 2 tickets apply per double occupancy reservation, per stay; single occupancy bookings are entitled to 1 ticket. Transportation to Moon Palace arena will be available from Sun Palace, Beach Palace, and Le Blanc Spa Resort at a cost of $15, and $20 from Playacar Palace. Promotion is subject to change and may be discontinued without prior notice. Offer subject to availability. Other restrictions may apply.

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