Availability: Moon Palace Golf & Spa Resort All Inclusive
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Deluxe Room, Jetted Tub, Resort View
All meals are included in your stay.
Deluxe Room, Garden View, Jetted Tub
All meals are included in your stay.
Junior Suite Golf Course view
All meals are included in your stay.
Deluxe Room, Ocean View, Jetted Tub
All meals are included in your stay.
Luxurious beachfront resort with in-room jacuzzis
Situated in Cancún's south shores, the Moon Palace Golf & Spa Resort All Inclusive resort is within 16 km (10 mi) of downtown Cancún, the Mayan ruins of El Rey, and Wet ‘n Wild water park.
9 lagoon pools
Access to 9 lagoon-style swimming pools, water-sports equipment, numerous restaurants, a nightclub, and a children's splash zone waterpark are among the All-Inclusive amenities.
Sea or garden views
Some guestrooms feature balconies with sea or garden views; others have enclosed terraces furnished with hammocks. Bathrooms feature 2-person showers and 2-person jetted tubs. Enjoy 24-hour room service.Information missing or incorrect? Tell us!
Moon Palace Golf & Spa Resort All Inclusive Amenities
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Miniature golf
- Tennis lessons
- Supervised activities for children between 4 and 12 years old
- Open from 10 AM until 4:30 PM and from 6:30 PM until 9:30 PM
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
- Airport transfers
- Use of golf equipment
- Golf green fees
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving excursions
- Snorkeling excursions
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The resort's spa features a suite with a sauna, steam room, and double spa tub as well as smaller hydrotherapy suites. A wellness area includes 30 treatment rooms offering massage, body wraps/scrubs, facials, and hair/nail care. Two beauty salons offer massages, facials, waxing, hair braiding, and hair/nail care. Surcharges apply for all services.
Family-friendly facilities and activities include daily activities for children, a children's club, a child's pool with water slides and toboggans, a Baby Center, and a playground. A teen's lounge is also available, and comes with an arcade, console video games, a DJ, web surfing, television, and snacks. The resort also features the Flowrider, which offers guests the opportunity to try out their surfing or body boarding skills on 2 lanes of endless, flowing waves. Babysitting, photography, birthday packages, and a mini spa for kids are all available for an extra fee.
Each of the resort's 2 sides includes a complimentary fitness center with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Paintball is also on site, and guests are encouraged to make reservations, but walk-ins are welcome based on availability (surcharge). Guests can shop at the hotel's grocery/ convenience store.
- Number of buildings/towers - 16
- Poolside bar
- Swim-up bar
- Swimming pool - children's
- Full-service health spa
- Steam room
- Concierge desk
- Health club
- Babysitting or childcare (surcharge)
- Children's club (free)
- Free parking
- Self parking
- Exhibit space
- Business center
- Banquet facilities
- Event catering
- Audiovisual equipment
- Express check-in
- 24-hour front desk
- Multilingual staff
- Express check-out
- Security guard
- Number of floors - 3
- Hair salon
- Tour assistance
- Medical assistance available
- Currency exchange
- Beauty services
- Dry cleaning/laundry service
- Arcade/game room
- Pool table
- Air-conditioned public areas
- Golf course on site
- Tennis on site
- Supervised childcare/activities
- Wedding services
- Computer rental
- Beach/pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Designated smoking areas
- Total number of rooms - 2,433
- One meeting/conference room
- Rooftop terrace
- Luggage storage
- Massage - spa treatment room(s)
- Free guest parking during stay
- Valet parking
- Room service (24 hours)
- Outdoor tennis court
- Beach umbrellas
- Beach cabanas (surcharge)
- Pool cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Shopping on site
- Free breakfast
- Free Wi-Fi
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Free guest parking during stay, Self parking, Valet parking
- Room Amenities
- Premium TV channels
- Furnished balcony
- Blackout drapes/curtains
- Air conditioning
- Ceiling fan
- Climate control
- Free local calls
- Coffee/tea maker
- Complimentary bottled water
- Minibar (stocked, free items)
- Turndown service
- Complimentary toiletries
- Hair dryer
- Separate bathtub and shower
- Jetted bathtub
- In-room childcare (surcharge)
- Iron/ironing board
- Rollaway/extra beds available
- iPod docking station
- In-room safe
- Daily housekeeping
- LCD TV
- Cribs/infant beds (complimentary)
- Free Wi-Fi
El Manglar - Air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.
Arrecifes - Open-air restaurant. Breakfast, lunch buffets. Salad bar and Brazilian-style skewered meats sliced at table for dinner.
Los Caporales - Air-conditioned, Mexican-decor dinner restaurant featuring Mexican à la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Los Caporales
- Cheese dip and flautas
- Mixed vegetable
- Tortilla and spinach salad
- Lime and beans cream
- Garlic shrimp
- Mayan style chicken breast
- Rice pudding
- Chocolate cake
- Ice cream
Palapa Delfines - Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.
Palapa Pelicanos - Casual, open-air, poolside spot offering buffet lunch and sushi bar.
Sweet and Coffee - Coffee shop also serving crepes and pastries. Open from early morning until late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day and night. Live music in evening.
El Caribeño - Caribbean cuisine à la carte for dinner. International buffet for breakfast and lunch.
Bugambilias - Air-conditioned restaurant serving breakfast, lunch buffets. Mexican buffet for dinner. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Bugambilias
- Chorizo fondue
- Marinated chicken wings
- Seafood crêpes
- Marinated skirt steak
- Grilled beef tenderloin
- Fish Veracruz style
- Chicken breast in mole poblano
- Salmon with cilantro-cream sauce
- Chef's selections
Momonohana - Air-conditioned, Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Momonohana
- Cheese-banana kebob
- Spring roll
- Almond chicken
- Sweet -and-sour pork
- Beef teriyaki
- Shrimp chop suey
- Tempura banana
- Ginger pie
- Fresh lychees
Palapa Barracuda - Open-air spot between pool, beach serving light à la carte breakfast, lunch buffet, and à la carte dinner.
Sample menu for Palapa Barracuda
- Mixed greens
- Smoked salmon
- Cuban lentil
- Cream of corn
- Grilled steaks
- Curried chicken breast
- Tuna steak
- Clams Rockefeller
- Vegetarian lasagne
- Chef's selection
La Gondola - Air-conditioned restaurant serving breakfast buffet and Italian dinner buffet. Stained-glass ceiling. Live piano music at dinner.
Palapa Fragata - Open-air spot between pool, beach serving lunch buffet and seafood dinner buffet.
La Trattoria - Serves Continental breakfast and international breakfast buffet; lunch buffet; and á la carte Italian dinner. Located near the golf course (lobby-to-lobby transportation provided).
Bambu - Serves á la carte Asian cuisine for dinner. Located near the golf course (lobby-to-lobby transportation provided).
19th Hole - Serves snacks and drinks near the golf course.
Pool Bar Columpios - Open-air bar under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.
Noir - Nightclub offering exclusive VIP areas, drinks, music, and dancing. Open Tuesday, Thursday, Friday, and Saturday from 10 PM to 3 AM.
- Nightly entertainment, including music/dance shows, casino night, and karaoke
- Spanish lessons
- Dance lessons
- Cooking/cocktail lessons
- Water-balloon fights
- Tattoo contests
- Towel handicrafts
- Iron-man competitions
- Twister games
- Bicycle tours
- Fashion shows
- Disco dancing
The Moon Palace Golf and Spa Resort is set along 1 km (0.75 mi) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 3 sections (Sunrise, Grand, and Nizuc) feature immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.
Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions for surcharges.
Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.
Designed by Jack Nicklaus, the championship course at the the Moon Spa & Golf Club winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Windsurfing nearby
- Scuba diving nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Personal motorized watercraft on site
- Horse riding/rental nearby
- Bicycle rentals nearby
- Aerobics on site
- Basketball on site
- Golf - driving range on site
- Golf - miniature on site
- Golf lessons on site
- Golfing on site
- Parasailing on site
- Playground on site
- Running track/path on site
- Sailing on site
- Swimming on site
- Table tennis on site
- Tennis on site
- Tennis lessons on site
- Volleyball on site
- Yoga classes/instruction on site
- Beach volleyball on site
The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Steam room in spa
- Sports massage
- Detoxification wrap
- Number of treatment rooms 30
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
- Turkish bath/Hammam in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
Moon Palace Golf & Spa Resort All Inclusive Policies & Fees
Check-in time starts at 3 PM
Special check-in instructions:
In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.
Check-out time is noon
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Additional Details
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.
Resort Credit Promotion
Book a minimum 3-night stay now - September 30, 2014, for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, such as golf, spa, tours, Romantic Dinner, Scuba diving, and upgraded wine selection. Resort credit will be offered in the following amounts:
- USD 500 resort credit for 3-night stays
- USD 750 resort credit for 4-night stays
- USD 1,500 resort credit for 5-8 night stays
- USD 2,000 resort credit for 9-11 night stays
- USD 2,500 resort credit for 12-night minimum stays
Book a stay at this Palace resort and receive the following after arrival:
- Fruit basket or petit fours
- One bottle of sparkling wine
- One romantic candlelight dinner
- Two t-shirts
- Use of services provided by the honeymoon desk
- Late check-out (until 6 PM) may be requested and is subject to availability
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Playacar Palace All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive