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Deluxe Room, Jetted Tub, Resort View
Deluxe Room, Garden View, Jetted Tub
Junior Suite Golf Course view
Deluxe Room, Ocean View, Jetted Tub
Luxurious beachfront resort with in-room jacuzzis
Situated in Cancún's south shores, the Moon Palace Golf & Spa Resort All Inclusive resort is within 16 km (10 mi) of downtown Cancún, the Mayan ruins of El Rey, and Wet ‘n Wild water park.
9 lagoon pools
Access to 9 lagoon-style swimming pools, water-sports equipment, numerous restaurants, a nightclub, and a children's splash zone waterpark are among the All-Inclusive amenities.
Sea or garden views
Some guestrooms feature balconies with sea or garden views; others have enclosed terraces furnished with hammocks. Bathrooms feature 2-person showers and 2-person jetted tubs. Enjoy 24-hour room service.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Miniature golf
- Table tennis
- Water aerobics
- Supervised activities for children between 4 and 12 years old
- Open from 10 AM until 4:30 PM and from 6:30 PM until 9:30 PM
- Arts and crafts
- Beach activities
- Snack area
- Video games
- Onsite entertainment and activities
- Theme parties
- Assistance with document preparation
- Personal wedding consultant
- Shuttle service to offsite activities
- Airport transfers
- Use of golf equipment
- Golf green fees
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving excursions
- Snorkeling excursions
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The resort's spa features a suite with a sauna, steam room, and double spa tub as well as smaller hydrotherapy suites. A wellness area includes 30 treatment rooms offering massage, body wraps/scrubs, facials, and hair/nail care. 2 beauty salons offer massages, facials, waxing, hair braiding, and hair/nail care. Surcharges apply for all services.
Family-friendly facilities and activities include daily activities for children, a children's club, a child's pool with water slides and toboggans, a Baby Center, and a playground. A teen's lounge is also available, and comes with an arcade, console video games, a DJ, web surfing, television, and snacks. The resort also features the Flowrider, which offers guests the opportunity to try out their surfing or body boarding skills on 2 lanes of endless, flowing waves. Babysitting, photography, birthday packages, and a mini spa for kids are all available for an extra fee.
Each of the resort's 2 sides includes a complimentary fitness center with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Paintball is on also site, and guests are encouraged to make reservations, but walk-ins are welcome based on availability (surcharge).
- Number of buildings/towers - 3
- Water park
- Number of outdoor pools - 9
- Poolside bar
- Swim-up bar
- Swimming pool - children's
- Full-service health spa
- Steam room
- Concierge desk
- Health club
- Free parking
- Self parking
- Exhibit space
- Event catering
- Business center
- Banquet facilities
- Audiovisual equipment
- Express check-out
- Security guard
- Express check-in
- Multilingual staff
- 24-hour front desk
- Number of floors - 3
- Hair salon
- Tour assistance
- Beauty services
- Currency exchange
- Medical assistance available
- Dry cleaning/laundry service
- Arcade/game room
- Pool table
- Air-conditioned public areas
- Golf course on site
- Tennis on site
- Supervised childcare/activities
- Wedding services
- Babysitting or childcare
- Total number of rooms - 2,433
- Laundry facilities
- Designated smoking areas
- Tours/ticket assistance
- One meeting/conference room
- Rooftop terrace
- Luggage storage
- Valet parking
- Room service (24 hours)
- Free breakfast
- Free Wi-Fi
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Self parking, Valet parking
- Room Amenities
- Premium TV channels
- Climate control
- Blackout drapes/curtains
- Air conditioning
- Free local calls
- Voice mail
- Coffee/tea maker
- Wake-up calls
- Complimentary toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- In-room childcare (surcharge)
- Electronic/magnetic keys
- Clock radio
- Window opens
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- Complimentary newspaper
- In-room safe
- In-room massage available
- Daily housekeeping
- Free Wi-Fi
El Manglar - Air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.
Arrecifes - Open-air restaurant. Breakfast, lunch buffets. Salad bar and Brazilian-style skewered meats sliced at table for dinner.
Los Caporales - Air-conditioned, Mexican-decor dinner restaurant featuring Mexican à la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Los Caporales
- Cheese dip and flautas
- Mixed vegetable
- Tortilla and spinach salad
- Lime and beans cream
- Garlic shrimp
- Mayan style chicken breast
- Rice pudding
- Chocolate cake
- Ice cream
Palapa Delfines - Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.
Palapa Pelicanos - Casual, open-air, poolside spot offering buffet lunch and sushi bar.
Sweet and Coffee - Coffee shop also serving crepes and pastries. Open from early morning until late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day and night. Live music in evening.
El Caribeño - Caribbean cuisine à la carte for dinner. International buffet for breakfast and lunch.
Bugambilias - Air-conditioned restaurant serving breakfast, lunch buffets. Mexican buffet for dinner. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Bugambilias
- Chorizo fondue
- Marinated chicken wings
- Seafood crêpes
- Marinated skirt steak
- Grilled beef tenderloin
- Fish Veracruz style
- Chicken breast in mole poblano
- Salmon with cilantro-cream sauce
- Chef's selections
Momonohana - Air-conditioned, Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Momonohana
- Cheese-banana kebob
- Spring roll
- Almond chicken
- Sweet -and-sour pork
- Beef teriyaki
- Shrimp chop suey
- Tempura banana
- Ginger pie
- Fresh lychees
Palapa Barracuda - Open-air spot between pool, beach serving light à la carte breakfast, lunch buffet, and à la carte dinner.
Sample menu for Palapa Barracuda
- Mixed greens
- Smoked salmon
- Cuban lentil
- Cream of corn
- Grilled steaks
- Curried chicken breast
- Tuna steak
- Clams Rockefeller
- Vegetarian lasagne
- Chef's selection
La Gondola - Air-conditioned restaurant serving breakfast buffet and Italian dinner buffet. Stained-glass ceiling. Live piano music at dinner.
Palapa Fragata - Open-air spot between pool, beach serving lunch buffet and seafood dinner buffet.
La Trattoria - Serves Continental breakfast and international breakfast buffet; lunch buffet; and á la carte Italian dinner. Located near the golf course (lobby-to-lobby transportation provided).
Bambu - Serves á la carte Asian cuisine for dinner. Located near the golf course (lobby-to-lobby transportation provided).
19th Hole - Serves snacks and drinks near the golf course.
Pool Bar Columpios - Open-air bar under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.
Noir - Nightclub offering exclusive VIP areas, drinks, music, and dancing. Open Tuesday, Thursday, Friday, and Saturday from 10 PM to 3 AM.
- Nightly entertainment, including music/dance shows, casino night, and karaoke
- Spanish lessons
- Dance lessons
- Cooking/cocktail lessons
- Water-balloon fights
- Tattoo contests
- Towel handicrafts
- Iron-man competitions
- Twister games
- Bicycle tours
- Fashion shows
- Disco dancing
The Moon Palace Golf and Spa Resort is set along 1 km (0.75 mi) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 3 sections (Sunrise, Grand, and Nizuc) feature a combined total of 9 immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.
Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions for surcharges.
Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.
Designed by Jack Nicklaus, the championship course at the the Moon Spa & Golf Club winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Personal motorized watercraft on site
- Horse riding/rental nearby
- Bicycle rentals nearby
- Table tennis nearby
- Aerobics on site
- Basketball on site
- Golf - driving range on site
- Golf - miniature on site
- Golfing on site
- Hiking/biking trails on site
- Parasailing on site
- Playground on site
- Running track/path on site
- Sailing on site
- Surfing/boogie boarding on site
- Swimming on site
- Volleyball on site
- Windsurfing on site
- Yoga classes/instruction on site
The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.
- Deep tissue massage
- Manicures and pedicures
- Body wraps
- Aromatherapy treatments
- Body treatments
- Facial treatments
- Turkish bath/Hammam in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
Policies & Fees
Check-in time starts at 3 PM
Special check-in instructions:
In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.
Check-out time is noon
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Additional Details
A resort fee is included in the total price displayed.
Book a stay at this Palace resort and receive the following after arrival:
- Fruit basket or petit fours
- One bottle of sparkling wine
- One romantic candlelight dinner
- Two t-shirts
- Use of services provided by the honeymoon desk
- Late check-out (until 6 PM) may be requested and is subject to availability
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Resort Credit Promotion
Book a minimum 3-night stay now - 30 April 2014, for travel now - 23 December 2014, and receive a resort credit good for select resort services and amenities including golf, spa, tours, Romantic Dinner, scuba diving, and upgraded wine selection. Resort credit will be offered in the following amounts:
- $500 resort credit for stays of 3 nights
- $750 resort credit for stays of 4 nights
- $1500 resort credit for stays of 5 - 8 nights
- $2000 resort credit for stays of 9 - 11 nights
- $2500 resort credit for stays of 12 or more nights
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Playacar Palace All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive
Ricky Martin LIVE Promotion
Book a 5-night minimum stay 9 September - 28 December 2013 in any room category, for travel 25 December 2013 - 2 January 2014, and receive up to 2 tickets to attend the Ricky Martin concert for Saturday, 28 December 2013 at Moon Palace Golf and Spa Resort.
Details available at check-in. 5-night minimum stay required. Maximum of 2 tickets apply per double occupancy reservation, per stay; single occupancy bookings are entitled to 1 ticket. Tickets will be assigned in Gold Level for Palace Resorts guests and Platinum Level for Le Blanc Spa Resort guests. Promotion applicable to all existing reservations meeting the terms and conditions of the promotion. Reservations with overlapping dates qualify. Not redeemable for cash. This promotion is not transferrable to guests in other rooms. Not applicable to group bookings. Guest cannot use the resort credit promotion to purchase extra tickets. Promotion does not apply to guest staying at Isla Mujeres Palace and Cozumel Palace. For additional tickets and for guests who do not qualify for complimentary tickets, they can be purchased through Ticketmaster/MX or through the PVP Desk. PVP Desk will also process ticket upgrades. Transportation to and from the concert is included to/from participating Resorts. Promotion is subject to change or may be discontinued without prior notice. Not extended to reservations with travel agent rate, employee rate, FAMS, complementary, or compensatory stays. Other restrictions may apply.
Cirque Dreams Holidaze!!
Book a 5-7 night minimum stay 20 August 2013 - 5 January 2014 in any room or rate category, for travel 20 December 2013 - 6 January 2014, will receive up to 2 tickets to attend a performance of Cirque Dreams Holidaze at Moon Spa Golf & Spa Resort. Guest who book 7-nights or more in an Ocean View room or upper room category will receive 1 extra ticket.
Details available at check-in. 5-night minimum stay required. Promotion applicable to all existing reservations meeting the terms and conditions of the promotion and to new bookings only. Promotion not transferrable to guests in other rooms. Complimentary tickets are not redeemable for cash; cannot be sold or exchanged. Transportation will be available for a cost of $10USD to the Hotel Zone properties and $15USD for Playacar Palace. This $10USD cost is for one round trip, per person, for the first show only, and only valid on Mondays, Wednesdays and Fridays. Blackout dates: 24 December, December 28, and 31 December 2013. Not applicable to group bookings. Guests cannot purchase additional concert tickets with resort credit. Not applicable to travel agent rate, tour operator, employee rate, FAM trips, site inspections, complimentary or compensatory stays. Offer is subject to change or cancellation without prior notice and cannot be redeemed for cash or transferred to guests in other rooms. Other restrictions may apply.