Featured Image Lobby Lobby Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Childrens Theme Room Childrens Theme Room Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Waterslide Turkish Bath Spa Treatment Theater Show Childrens Play Area - Indoor Childrens Play Area - Indoor Childrens Play Area - Outdoor Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Sports Bar Meeting Facility Interior Detail Beach Beach Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Banquet Area Exterior Aerial View Aerial View
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Room type

Standard Room, 2 Double Beds

Max Occupancy: 5 guests (up to 4 children, 3 infants)

Standard Room, Ocean View

Max Occupancy: 5 guests (up to 4 children, 3 infants)

Family Room

Max Occupancy: 5 guests (up to 4 children, 3 infants)

Get an overview of this hotelFamily-friendly Cancún resort with kids' club

North island calm

This resort's spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach; downtown is 4 km (less than 3 mi) away; 18-hole golf is 1 km (a half-mile) away.

All-Inclusive resort

All food and drinks are included in the Oasis Palm's room rate, plus kids get all-day access to the supervised Kids' Club, which features its own pool, play area, and rock-climbing wall.

Water views

All guestrooms at Oasis Palm All Inclusive offer views of the ocean or Nichupté Lagoon. Floors are tile and direct-dial telephones have voice mail. Bathrooms have showers only.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities

  • Fitness facilities
  • Volleyball
  • Golf green fees

Lessons/classes/games

  • Bartending
  • Cooking
  • Language

Kids' club

  • Supervised activities for children between 5 and 15 years old
  • Lunch/buffet

Entertainment

  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Set along nearly 200 meters (650 feet) of powdery white sand in Cancún's Hotel Zone, this resort is located in an area of shops and restaurants. More shopping can be found two km (1.25 mi) at Plaza Caracol Shopping Center and in the downtown area, 4 km (2.5 mi) away.

Because the sea is shallow at this end of the island, just more than a meter (3 feet) deep and calm, the beach area is extremely kid-friendly. Adults can keep an eye out from chaise lounges. However, all guests are advised to stay within the area marked by buoys directly in front of the hotel, to avoid boats and personal watercraft leaving from the marina next door.

Low white walls topped with glazed ceramic pots of pink and purple bougainvillea separate the beach from the serpentine pool, which winds through the grounds. One section of the pool is the scene for daily activities such as pool volleyball competitions and water aerobics.

Other activities include beach walks, stretching sessions, and Spanish lessons. Evening entertainment includes two weekly shows (Mexican and Caribbean) set on the beach, around the pool, or in the lobby, depending on the weather.

The health spa offers massage, body treatments, facials, waxing, braiding, hair and nail care (surcharges for all spa and beauty products, treatments, and services).

The hotel also offers beauty services, a hair salon, a gift shop, and dry cleaning/laundry services for an additional charge.

  • 24-hour front desk
  • Children's club
  • Children's pool
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free breakfast
  • Free self parking
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Multilingual staff
  • Number of bars/lounges - 6
  • Number of floors - 8
  • Number of poolside bars - 3
  • Number of restaurants - 5
  • Outdoor pool
  • Porter/bellhop
  • Sauna
  • Spa treatment room(s)
  • Supervised childcare/activities
  • Swim-up bar
  • Tennis on site
  • Total number of rooms - 470
  • Wired (high-speed) Internet access - surcharge
  • WiFi (surcharge)
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Family Friendly Amenities

  • Children's pool
  • Outdoor pool
  • Rollaway/extra beds available

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Wireless internet access (20 USD per 24 hours surcharge), Wired (high-speed) Internet access - surcharge

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Blackout drapes/curtains
  • Free toiletries
  • Cribs/infant beds available
  • Daily housekeeping
  • Hair dryer
  • Premium TV channels
  • Rollaway/extra beds available
  • Satellite TV service
  • Shower only
  • WiFi (surcharge)

Where to Eat

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). The dress code is casual but hotel policy bans bare feet and the wearing of swimsuits or wet clothes at all eating venues except snack bars.

Ibiza - Open for breakfast, lunch, and dinner buffets with international specialties and made-to-order show cooking. Located under a high palapa roof, with views of the Caribbean Sea, and seating both indoors and on a terrace.

Dos Lunas - Serving Italian and Mediterranean specialties for breakfast, lunch, and dinner buffets. Indoor and terrace seating.

Sarape - Located off the lower lobby bar, Sarape serves Mexican cuisine for à la carte dinner only (reservations required).

Cocoa - Terrace restaurant between the pool and the sea, with à la carte lunch and dinner seafood and sushi specialties.

Sushi Beach Bar - Beachside restaurant open for sushi lunch.

Akeru - Open for dinner. Asian flavors with a Caribbean touch, in a setting highlighted by bamboo and red and black accents.

Snack Island Mujeres - Poolside snacks and drinks. Open from midday until late afternoon, and then again from midnight until 4 AM (hours subject to change).

The hotel also has five bars including a swim-up bar, Sports Bar with drinks from mid-morning, and Cocoa Bar with views of the sea.

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Nearby Things to Do

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

The main recreational attractions at this resort are its stretch of fine white sand, dotted with thatched roof shades (palapas) for reading and relaxation, and its calm, shallow water. A depth of about a meter (about four feet) makes sea swimming kid-friendly within the area marked by buoys. Guests can enjoy complimentary nonmotorized water sports such as windsurfing and kayaking, as well as complimentary green fees at the nine-hole golf course at Grand Oasis Cancún (surcharges for golf equipment rentals). Kids have access to a wide variety of amenities, including their own pool with waterslide and rock-climbing wall; outdoor play set with swings; amphitheater; and activity rooms with Ping-Pong tables, toys, and video games.

An 18-hole golf course, Cancún Golf Club at Pok-Ta-Pok, is about 1.5 km (one mi) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Windsurfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Personal motorized watercraft on site
  • Aerobics on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for wireless Internet in public areas: USD 20 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Honeymoon program

All honeymooners staying at Oasis Palm, Oasis Viva Beach, Grand Oasis Cancun, Oasis Cancún, Grand Oasis Playa, and Grand Oasis Riviera Maya will receive a complimentary upgrade to suite accommodations (where available) or best possible accommodation (based on advance request and subject to availability); a bottle of champagne in their room; and one free night on their first anniversary's return trip (minimum five-night stay) to the same hotel.

The anniversary trip also includes a room category upgrade and bottle of champagne.

Reservations for the anniversary trip must be made via the same tour operator and for the original plan purchased. Anniversary trip requires minimum five-night stay.

At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

Oasis Runaway Program

Guests staying at these Oasis hotels in the Cancún area: Oasis Palm, Oasis Cancún, and Oasis Viva Beach, can enjoy facilities at the other two resorts for the day, including access to all food and beverage outlets, at no additional cost.

All guests must inform the Guest Services Desk (Oasis Plus Desk) at their hotel of the date and time they plan to visit a sister hotel.

Free Wedding Package

Wedding parties who book a minimum of 35 total room nights, based on double occupancy, will receive a complimentary wedding package (USD 899 value) including the following:

  • Wedding Coordinator services
  • VIP check-in for couple with welcome drink
  • Bottle of sparkling wine and deluxe amenities in couple's room on their wedding day
  • Internet access card for 24 hours for bride and groom
  • Special Oasis wedding location for ceremony (based on availability of hotel and weather)
  • Set up location services with white covers and ribbons for chairs
  • Oasis Tropical bouquet for the bride and boutonniere for the groom
  • Wedding cake with special decoration
  • Sparkling wine for toast after the ceremony (3 bottle limit)
  • 20% discount at Oasis Spa on select services for bride and groom (not including wedding packages or promotions at selected resorts)
  • Late check out on request until 6 PM for the bride and groom (based on availability)
  • 1 complimentary night stay on 1st wedding anniversary with minimum 5-nights stay (based on availability and request)
  • Dinner reservation in specialty restaurant (10 guests limit)
Full details at check-in. Government and/or Officiate fees apply. Minimum of 35 room nights required (example: 5 rooms for 7 nights equals 35 room nights). Offer subject to availability. Wedding must be arranged and confirmed with the hotel in advance of arrival. Other restrictions may apply.

Smart Car Offer

Book a stay in any rate category now - December 31, 2015 for travel now - March 30, 2016 and receive the following:

  • Smart car rental for USD30 per day (tax and mandatory insurance are included)
Full details at check-in. Driver is responsible for the cost of fuel. Must be 21 or over to receive offer. Must present valid credit card (cash not accepted). Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Free Concerts at Oasis Arena and Beach Club

Book a stay for travel May 22 - July 26, 2015 and receive complimentary access to scheduled music concerts from recognized Jazz performers to famous DJs at Oasis Arena and Oasis Beach Club.

Access is complimentary for registered guests only. There is limited availability; guests can reserve seats with the hotel concierge upon arrival. Restrictions may apply.

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