Book your room at Riu Cancun All Inclusive

Room type

Family-friendly Cancún resort with 4 pools, beach

North side of island

The Riu Cancun Hotel is RIU’s All Inclusive resort with an unmatched location in the heart of Cancun’s hotel zone and across the street Plaza Caracol shopping center.

All-Inclusive resort

Four pools, water-sports equipment, 5 restaurants, 24-hour food/drink, day/night activities, a disco, and a children's club are among the amenities included in the Riu's room rates.

In-room beverages

Guestrooms and suites at Riu Cancún All Inclusive include balconies or terraces providing views of the sea or street, ceiling fans as well as air conditioning, minibars, and liquor dispensers.

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Riu Cancun All Inclusive

All-Inclusive Details

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Hotel Amenities

The Renova health-and-beauty spa, with complimentary women's and men's saunas and four-person spa tub, offers massage, body treatments, facials, hair and nail care, hair braiding, and waxing. (Surcharges for all spa and beauty services.) A small fitness room contains cardio and weight machines. A children's club is available. A nightclub is also on site.

Guests of the Riu Cancun receive 90 minutes complimentary wireless Internet access in the resort lobby. High-speed wired and wireless Internet access (surcharge) is available in public areas. Other amenities on site include laundry facilities, luggage storage, and babysitting/childcare.

  • Poolside bar
  • Swim-up bar
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • Health club
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Multilingual staff
  • Total number of rooms - 569
  • Safe-deposit box at front desk
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Babysitting or childcare
  • Elevator/lift
  • Tennis on site
  • Supervised childcare/activities
  • Wedding services
  • Coffee/tea in lobby
  • Arcade/game room
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Laundry facilities
  • Number of floors - 14
  • Free! Free valet parking
  • Garden
  • Luggage storage
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Free! Free self parking
  • Spa services on site
  • Free! Free breakfast
  • Number of outdoor pools - 3
  • Beach/pool umbrellas
  • Billiards or pool table
  • Children's club
  • Spa treatment room(s)
  • Nightclub
  • Number of restaurants - 5
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Family Friendly Amenities

Family Friendly Amenities

  • Family Hotel
  • Outdoor pools
  • Children's pool
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Cribs/infant beds (complimentary)
Internet

Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge , Wired (high-speed) Internet access - surcharge

Parking

Parking

Free! Free self parking, Free! Free valet parking

Room Amenities

Room Amenities

  • Flat-panel TV
  • Connecting/adjoining rooms available
  • Free! Cribs/infant beds (complimentary)
  • Premium TV channels
  • Balcony
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Minibar
  • Free! Complimentary bottled water
  • Free! Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room childcare (surcharge)
  • In-room safe
  • Wireless Internet access (surcharge)
  • Daily housekeeping
  • Iron/ironing board
  • Satellite TV service
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Where to Eat

Where to Eat

Don Juan - Casual, air-conditioned dining room and open-air terrace. Beam ceiling. Table linens. Buffet breakfast and lunch. Theme-buffet dinner twice a week.

Kawachi - À la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: long pants for men. (No sleeveless shirts.)

Sample menu for Kawachi

Starters:

  • Soy bean soup with tofu
  • Tempura vegetables and shrimp
  • Tuna and salmon sashimi
  • Udon noodles with meat and octopus

    Main courses:

  • Beef teppanyaki
  • Shrimp with spicy tamarind sauce
  • Chicken yakitori
  • Salmon with balsamic-shitake vinegar

    Desserts:

  • Fried ice cream with strawberry sauce
  • Cream-cheese gelatin with fruit and peach liqueur
  • Lychees with ice cream

    Restaurante Corazone - Air-conditioned dinner restaurant with oversize paintings of fruits, vegetables. Blue-and-yellow tile checkerboard floor. Dark-wood accents. Rodizio - Brazilian cuisine, a la carte restaurant for dinner. Reservations required in advance. Dress code: long pants for men. (No sleeveless shirts.)

    La Mision - Open-air seaview restaurant with granite-top tables, rattan chairs, wrought-iron chandeliers. Continental breakfast. Buffet lunch. Mediterranean buffet dinner with cooked-to-order meat, chicken. Open afternoons for snack foods such as burgers, hot dogs, french fries.

    Sports Bar - Open 24 hours for beer, tropical drinks, nachos, and microwave-oven sandwiches, burgers. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (surcharges).

    La Punta - Expansive, air-conditioned lobby bar/lounge open mid-morning to late night.

    La Fiesta - Twin bars in air-conditioned theater open early evening to late night.

    Pacha - Disco bar open late for dancing.

    El Faro - Open-air bar open mid-morning to late night.

    Wet'n Drinking - Swim-up bar open mid-morning to early evening.

  • Show dining options
    Entertainment

    Entertainment

    Activities include:

  • Nightly entertainment, including music/dance shows, and karaoke, in an air-conditioned theater with upholstered seats
  • Bingo
  • Pool aerobics
  • Beach volleyball
  • Beach soccer
  • Ping-Pong tournaments
  • Darts tournaments
  • Spanish lessons
  • Dance lessons
  • Kitchen tours
  • Disco dancing (adults and children)
  • Olympic games
  • Crazy games
  • Beer-drinking contests

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    Nearby Things to Do

    Nearby Things to Do

    Four pools provide different ambiences. A freeform, two-level, seaview "quiet pool" isolated at one end of the resort measures 41 meters (45 yards) long and features infinity edges. Paired with that pool is a 12-person spa tub elevated above the beach. Another freeform pool with an infinity edge measures 23 meters (25 yards) long. A third, 23-meter-wide (25-yard) pool contains jetted sections, in-water tables, and a swim-up bar. An irregularly shaped pool with shallow-water sections for lounge chairs measures 17 meters (56 ft) wide.

    Furnished with thatched-roof palapas and lapped by water that remains calm in most weather, the resort's beach extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells. The resort's entire waterfront contains garden-fringed sunbathing terraces with padded lounge chairs and umbrellas.

    The resort offers snorkeling gear, boogie boards, kayaks, windsurfers, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach rent personal watercraft and offer parasailing and banana-boat rides. The resort includes two lighted tennis courts.

    Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort, and the Hilton golf course and driving range are 8.5 km (5.25 mi).

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Golfing nearby
    • Scuba diving nearby
    • Personal motorized watercraft on site
    • Parasailing nearby
    • Bicycle rentals nearby
    • Aerobics on site
    • Playground on site
    • Sailing on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Volleyball on site
    • Windsurfing on site
    Show recreation options
    Spa Services

    Spa Services

    Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside one of three freshwater swimming pools. A sauna, Jacuzzi, and gym are also at your disposal at the onsite spa.

    • Manicures and pedicures
    • Sauna in spa
    • Spa tub in spa
    • Massages
    • Body treatments
    • Facial treatments
    Accessibility

    Accessibility

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

    • Accessible path of travel
    • Accessible bathroom
    • In-room accessibility
    Hotel Policies

    Hotel Policies

    Check-in

    Check-in time starts at 3 PM

    Special check-in instructions:

    Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

    Check-out

    Check-out time is noon

    Payment types

    You need to know

    Extra-person charges may apply and vary depending on hotel policy.

    Special policies:

    Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Awards & Affiliations

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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