Ratings based on 1,443 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
clean hotel, newly remodeled, modern look to lobbyPosted Mar 10, 2014
Beds are kinda stiff and uncomfortable. The view from balcony is awesome. Hotel is newly remodeled, modern feel to lobby. It seems though some stuff hasnt been yet upgraded- elevators are slow and sometimes nonfunctional. During our stay we saw some painters on out floor. 4/5 overall i guess
for Everyoneby A verified traveler
Week at Riu CaribePosted Mar 8, 2014
Pros: great beach, with lots of lounge chairs available throughout the day even if you don't get up early. Room was clean, hotel grounds, pools, and interior were beautiful. Most of all, staff was Amazing! Very helpful, friendly, and fast service. Cons: buffet food was decent, nothing to write home about. Speciality restaurants weren't very good, and were basically just the buffet food in a different location. Would definitely go back, thought it was a good value for the price compared to other all inclusives.
for Everyoneby Erin from Denver, Co
Spring Break for the Non Spring BreakersPosted Mar 7, 2014
Pros: The entertainment! We enjoyed each show. The pool and the beach were also AMAZING.
Cons: Real fruit juice, better food in the Sports Bar
Our time at Riu Caribe was awesome. Our first night we got in, we were a little confused about the clientele. There were so many different types of people. Different ages, styles, it was a melting pot, which made for excellent people watching :) The food was much better than we were expecting. The buffet had something for everyone, the seafood was fresh and delicious, as was the fruit. We made reservations for both the Steakhouse and the Mexican Restaurant, which were pretty good! My only food wise complaint was that none of the juices were 100%. I don't mean to be picky, but the OJ wasn't OJ. It was an orange drink, as was the majority of the others. If they could just have real juice... The drinks were plentiful and strong enough, but like my comment about the real juice...it just made any of the specialty drinks a bit too sweet. Although the Banana Mama (made with real bananas) and the pina coladas were my two favorite beach drinks!! We aren't the Spring Break crowd, but we had a delight meeting the other guests and participating in the daily activities. The entertainment team (Crazy Ceasar, Leo, Carlos, Monika) were fantastic, friendly and fun. This hotel really worked hard at getting the guests to meet each other, and I think that was my favorite part of our trip! We made friends, soaked up the sun and really relaxed. This hotel has something for everyone, whether you're the party type, the retiree or just a typical couple. We will be back :)
for Everyoneby A verified traveler from Warren, Michigan
Fantastic Vacation DestinationPosted Mar 6, 2014
Pros: The pool was AWESOME! Beach was clean. Grounds were beautiful and well maintained. The place was always being cleaned or picked up. Great job
Cons: The front desk needs access to internet to help guests check in with their airlines and print boarding passes. Restaurant reservations system is awful
Location: Go to Selvetica for the ziplining! It was AWESOME! Very safe, lunch was delicious and staff INCREDIBLE! Thanks Chuey and Alexis!!
The pool was FANTASTIC! The built-in pool loungers awesome. Loved how you can lay on those or sit on outer edge without having to get all the way in. Entertainment staff AWESOME. They work incredible hard and are very friendly. It's very nice how they remember your name and greet you every day! Pool games were very entertaining. It was nice going to pool bar and only adults there. The Steak Restaurant was DELICIOUS! Mexican was ok, didn't go to Asian restaurant. The outside snack bar with Pizza oven was delicious too! Main dining was very nice and had many options. I have sensitive stomach and had many choices. The Calypso bar and stage area very nice. Should utilize more. More karaoke time maybe...The rooms were very clean and spacious - we had a Jr. Suite. My last trip to Cancun the beds and pillows in resort were terrible and never had enough towels- at the Riu Caribe the beds were much better and we had plenty of towels - never had to ask for more! Also loved and appreciated the in room refrigerator that was well stocked with bottled water, pepsi, orange pop, and beer. There was also a liquor cabinet too!! Great vacation.. would definitely come back!! You will not be disappointed!!!
for Everyoneby Marie from Columbus, oh
Nice atmosphere, wonderful staff.Posted Mar 6, 2014
Pros: Liked the location, the food layout, attentive staff
Cons: Perhaps vary the food selections. Plenty of choice but mostly same thing each day.
Location: Got bus to downtown. easy to get there and very affordable bus service.
Had a very relaxing, enjoyable time. Staff were very attentive.
for Everyoneby A verified traveler
Right on the beachPosted Mar 5, 2014
Just beautiful. Definitely worth your money. Perfect for vacation.
for Everyoneby Clay from Michigan
Nice hotel and good location on the beachPosted Feb 25, 2014
Pros: Pretty much liked everything that was at the hotel. The three restaurants and the buffets were nice.
Cons: The only thing I think needs improvement are the elevators.
Location: Location to me was perfect. We were away from a lot of downtown stuff. But the tours we took they came and picked us up at the hotel.
Had a great time on vacation with my two boys. The staff was very polite and helpful. The location was great, had an ocean view room on the 8th floor that was beautiful. The beaches were nice white sand and they were cleaned up every morning. The pool was nice and relaxing and also had a lot of activities going on throughout the day. The poolside bar and restaurant was great. Had a very memorable vacation that will last a lifetime.
for Everyoneby Shah-Rokh from Minnesota
Cancun VacationPosted Feb 24, 2014
Pros: Facility, food, staffs and entertainment
Cons: The bed, I prefer my bed to be real firm
Location: Too many to name, but snorkeling or scuba for sure
Simply say it, it was great, I enjoyed it very much. This vacation was better than what I expected, everything went very smooth.
for Everyoneby Michelle from Eau Claire, WI
Great resort with a beautiful beach.Posted Feb 24, 2014
Great atmosphere for adults and children. The staff are phenomenal. The food isn't the best....but you don't don't go to cancun for the food.
for Everyoneby love Cancun from j
Loved, loved this resort!!!Posted Feb 21, 2014
Love this place! So many things to do. Fun, relaxing, beautiful.... All at the same time. Great food & great staff. Not as "fancy" as other resorts, but the beach and pools make up for it! Beautiful!!! Loved the bartender Aide, at the snack bar. She made it fun!