Ratings based on 2,266 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Angeles
Nice and right next to beachPosted Aug 18, 2014
This is probably one of the best hotels I have ever stayed in. It was located literally right next to the beautiful Cancun beach. You could leave your room and swim for a bit, then return to shower. The food was great, and plentiful along with all sorts of drinks (all included). Staff was super friendly. No problems whatsoever. If you're going to Cancun, stay here.
for Everyoneby A verified traveler
I would definitely go againPosted Aug 15, 2014
My girlfriend and I just came back from this hotel, and we're extremely satisfied with staff, room, facility, and everything else surrounding this magnificent place!!! Highly recommend it!!!
for Everyoneby A verified traveler from Indianapolis, IN
Great ocean views, exquisite foodPosted Aug 14, 2014
Stayed for 6 nights on the top floor. Hotel looks amazing, rooms were very nice, too (sculpted wood, granite etc). Great ocean views and beach access, exquisite food (make sure you make reservations at their restaurants). Good Kids Club but short daily program (10 AM-12:30 PM). Also good shows in the evening. Water sports (jet ski, kayak, sailing) on site.
for Everyoneby A verified traveler from CA
Rooms had mold smellPosted Aug 14, 2014
Beautiful resort especially outside. Unfortunately , rooms smell like mold and are a bit outdated. All my cloths smelled like mold after one day. We came back home and everything has this horrible smell now.
for Everyoneby A verified traveler from Australia
Amazing hotel experience.Posted Aug 13, 2014
I never wanted to leave. Highly recommend this hotel. Great location, amazing food and people. Planning my next trip
by A verified traveler
Posted Aug 12, 2014
When we enter the hotel it's look beautiful but it's smell very bad.When I go to room it's smell.
for Everyoneby A verified traveler from South Carolina
A great timePosted Aug 11, 2014
This was one of our best trips. The hotel is very nice and extremely clean. The lobby bar was excellent. Cesar and Abu were the best bartenders you'll find anywhere. It's a great place to stay. My only regret is not having longer to stay.
for Everyoneby A verified traveler from southern New Jersey
Posted Aug 10, 2014
This is my second trip in two years to this hotel. We love it so much we brought family with us this time. We will be back again next year.
for Everyoneby A verified traveler from Miami Fl
Posted Aug 5, 2014
Pros: The varaity food ,staff very frienly
Cons: Hotel need a make up
Location: near to the beach
Very nice,very friendly staff Poor air condition at loby,room and dining room at the dining room they kept fan off,during breakfast, you very warn
by A verified traveler from palm springs california
OLD HOTELPosted Aug 4, 2014
Cons: the environment is boring
Location: the location is perfect
well the rooms are not that great cleaning service terrible, entertainment not good, food ok