Ratings based on 2,661 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Great hotel, beautiful and well maintained. The food was good, but not excellent. There was a huge variety offered, but the quality was not optimal. The room was very nice, but the king bed had 2 full mattresses pushed together, and it wasn't just ours that was like that. It was NOT comfortable. I Liked that there was a 'party' pool, but also a quieter side.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Great stay. Hotel is clean and easy to navigate. Views are breathtaking. Staff is fun and very friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Awesome

Posted Mar 5, 2015
This was our second time at this all inclusive resort. It is very clean, elegant and staff is hard working and very friendly. We are a family of 4. My kids are 10 and 8. They had a blast in the pools and the beach is clean and the ocean is on a calmer side and no high waves or strong currents. I felt very safe and very well taken of. We loved the buffet. Some foods are hit or miss but with a very wide variety you are bound to find something good. I loved their desserrts assortment. Again staff is super friendly and they aim to please - please tip them, they work so hard. Loved our 5 day break from Jersey winter and cannot wait to go back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente!

Posted Mar 4, 2015
Pros: Do quanto ele me fez sentir de férias!
Cons: Poderia apenas ter uma academia uma quadra poliesportiva.
Location: Muito bem localizado. Perto de shoppings e do Coco Bongo.
Nunca tive uma experiência tão boa em um hotel! A praia por si só é linda, mas o hotel ainda contribui para ficar melhor: 5 restaurantes; duas piscinas infinitas; festas dentro do hotel; atendimento 24 horas; café no quarto, caso queira; atendimento sempre cordial; localização privilegiada. Enfim, não há reparos a se fazer quanto ao hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S.

Third time in a row choosing this hotel!

Posted Mar 4, 2015
I would stay again. We were impressed that several of the staff members remembered us. The service is excellent!!! This time we did notice that the food went down at least half a step. Also we constantly had problems with the drains in our sinks. With that being said, I'd stay again. The staff really make the visit. They want to make you happy. We felt like royalty for the week. It's not really kid friendly, so it was perfect for us. There a not enough children around for you to really even notice... Very relaxing and fun.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Great lication

Posted Mar 3, 2015
We had a great experience at las Ameiricas RIU Palace. The service was impeccable. My husband was truly spoiled since he befriend the chefs who took amazing care of our meals. Our room was amazing with the ocean front view and falling asleep to the waves. Highly recommended we truly enjoyed our stay and will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Very nice place to stay. Clean, staff was great, and food was very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great location, friendly staff, great facilities

Posted Mar 3, 2015
Very convenient location with a nice sandy beach front and extremely staff. I would stay her again and recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BOSTON

GREAT HOTEL, CLOSE TO THE BEACH

Posted Mar 2, 2015
Pros: EVERYTHING
Cons: MORE OUTLETS TO CHARGE CELLPHONES. SOME SLIPPERY SURFACES ON BATHROOMS
Location: DID NOT LEAVE THE HOTEL, WENT TO THE PYRAMIDS ONE DAY.
WE FOUND A GEM, PEOPLE VERY NICE, KIND, FRIENDLY AND ATTENTIVE TO OUR NEEDS. FOOD WAS EXCELLENT AND PLENTY OF RESTAURANT AND INTERNATIONAL DISHES, GREAT VARIETY OF LIQUOR AND COCKTAILS AT THE ROOM AT THE BEACH AND EVERYWHERE. AWESOME SHOWS. PERFECT LOCATION AND PRISTINE BEACH.AWESOME SWIMMING POOLS.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 2, 2015
Great hotel and great location . Friendly employees and great service