Ratings based on 2,862 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Vacaciones perfectas

Posted Aug 3, 2015
A partir de ahora mis vacaciones en Mexico quedarán a cargo de RIU. Todo es excelente, la atención, la comida, las habitaciones. Ampliamente recomendable para viajeros nacionales. RIU es una cadena de hoteles que sí entiende el concepto todo incluido y satisfacción garantizada.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vitória Brasil

excelente hotel

Posted Aug 3, 2015
Pros: tudo
Cons: o banheiro
Location: tudo ótimo
muito bom hotel, ficaria lá de novo. Excelentes instalações e excelente comida. O banheiro que estava com a tinta saindo, e a parte do chuveiro é escura, uma lâmpada cairia bem.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel instated at. Best service

Posted Aug 3, 2015
Service was excellent and everything is all inclusive.. Had a very good time and the staff is very friendly and willing to help with anything. Definitely a place I would return to. Pool is great and donate rooms. I felt powered in this place. A must try!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami ,Fl. USA

Very nice hotel

Posted Aug 2, 2015
Staff and all personal very freinly Very selection and good quality Of food Good location Naice beach
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the beach

Posted Aug 1, 2015
Pros: everyone was so attentive
Cons: N/A
Location: it was close to everything, walking distance
It was a wonderful experience. Everyone was very attentive. walking distance from everything. Close to the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice resort!

Posted Jul 30, 2015
Rooms and ocean view was beautiful. Very nice beach. Staff was nice. Worth your money!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Wonderful hotel - friendly, helpful staff!

Posted Jul 28, 2015
We loved our stay here! The resort itself was beautiful but aside from that, the staff was simply amazing! We will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service & Great Place to Stay

Posted Jul 26, 2015
Pros: Service, scenery of hotel & swimming pool & food
Cons: how can you improve when they are already 1st class!!
Location: Close to everything
We are very impressed with the service, hotel & staff (which are very helpful with any questions we may of had) The service was 1st class & the food was the best food we have ever eaten. We are already planning another trip in Cabo San Lucas to stay at the Riu Palace.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Beautiful, complete satisfaction

Posted Jul 25, 2015
During our stay we felt safe and well taken care of the staff is hardworking on keeping the grounds, rooms ,and pool areas in pristine condition so much fun with on going activities every day something different is going excellent entertainment group they are very interactive the all the guest keeping all of us entertained all excursions can be booked on site no need to look for outside trips its all there definitely coming back soon very very worth what they have to offer all the is amazing so much flavor with many varieties thankyou @RIU PALACE LAS AMERICAS For a very good experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Jul 25, 2015
We had a great vacation at the Riu Palace. The room was clean, staff was friendly and accommodating, and the beach was great for swimming or snorkeling. we would highly recommend this hotel and can't wait to go back!