Ratings based on 2,307 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

I'm so glad we booked this hotel

Posted Sep 28, 2014
Cant say nothing bad about Riu Las Americas, Great hotel to stay in cancun.
4 out of 5
Recommended
for Couples
by A verified traveler from Columbus, Ohio

Cancun, MEX, reserve your eats quickly

Posted Sep 28, 2014
Pros: Excellant service. Never a dirty floor or wanting a drink. always moving for a purpose.
Cons: The beds, perfer a king but was willing to sleep in queen size. felt like much smaller, they were shoved together. Food, must reserve if you want it.
Location: was only looking to enjoy the hotel, only had a few days.
Excellant service. clean hotel, just not enough info on what is happening and where it's at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel !!!

Posted Sep 25, 2014
Everything was fantastic .... Except the dj at the Riu Cancun Palace is not good at all . Needs someone better .
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta,Ga. US

Recreation & Sport Team !! Awesome "The Best"

Posted Sep 25, 2014
Exelent experience" Unforgettable "I will come back again and I recommended to everybody .
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Perfect hotel in perfect location

Posted Sep 23, 2014
2nd time in a raw going there. This place never dissapoints. Great food, great location, great staff....
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Awesome hotel

Posted Sep 22, 2014
This place is great!! All inclusive really means all inclusive here!! The staff is super helpful and kind. I will definitely be visiting again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Mediterranean paradise in Cancun

Posted Sep 21, 2014
Great location 3 blocks from downtown. Beautiful pools, beach and decor all around. All inclusive food and drinks and service were great. Definitely recommend and would like to go back next year..
2 out of 5
by A verified traveler

Posted Sep 21, 2014
Okay experience really thought there was a lot to improve. All restaraunts were never available for reservations. Never was given a chance to eat at other restaraunts. Its okay. I still had a great experience away from hotel. Will not return to riu. Will try different hotel next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, excelence service and food

Posted Sep 20, 2014
Excellence experience, service and staff is great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Awesome Ocean View

Posted Sep 17, 2014
From the moment we walked in to the hotel we felt welcomed. The ocean view from our suite was awesome and the size of the suite was spacious. The customer service personnel were wonderful and always with a smile. Food was excellent with lots of choices. We loved the different nightly entertainment. The only minor issue was a mildew smell in lobby and hallways after a couple of days we didn't notice it.