Ratings based on 2,819 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Perfect Honeymoon!

Posted Sep 29, 2014
The staff and service we recieved was amazing. Everyone was so helpful and kind. The food was pretty good, I do wish they had more chicken or turkey... Mostly red meat served. They also need to be sure to adhere to some of their policies such as no children in certain areas (there were not to be children in the jacuzzi or the gourmet restraunt however both times we were at restraunt there were many kids and every time we went to jacuzzi there were also many kids, some even unsupervised.) regardless I would highly recommend this hotel to anyone... Great people! Was a perfect honeymoon for us
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, great ocean view!

Posted Sep 29, 2014
Pros: Pool, near to ocean, nice beach, nice restaurants.
Cons: The commercial Staff... they wanna sell some kind of weird plans, and they take like 3 hours of you time Wifi is not free, $16 usd x day, expensive.
Location: The bus is cheap, just $1 usd 24 hours per day.. safe.. The hotel is not so close to shopping centers, but its perfect to relax.
Room 1100... just Excelent! Great food. Great Pool. Good experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

nice hotel on the beach

Posted Sep 27, 2014
Pros: yes
Cons: bathroom towels
Location: relax on the beach
Staff very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Fun! Friendly!

Posted Sep 27, 2014
This was our first trip there and we had an amazing time!! There was lots of entertainment and excellent service. From the moment we arrived to the hotel, we were treated with such genuine kindness. Everyone there was fabulous and we are planning our next trip out there!! The staff made us feel like we were home, and boy do we miss it!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Treated special on the beach

Posted Sep 26, 2014
The view of the ocean was beautiful. We enjoyed both the pool and the beach. Never had a hard time finding awesome food. Many choices for alcoholic and nonalcoholic beverages. I mainly want to brag on an excellent staff that made us feel very welcome and took good care of us.
5 out of 5
Recommended
for Everyone
by A verified traveler from sfo

Short vacation

Posted Sep 23, 2014
Very family friendly resort, we ended up getting a vacation club with them, my 4 y.o girl enjoyed swimming in the mini club pool,clean room, hospitality is perfect, we were upgraded Into an ocean view room for free when we arrived at 2am, food is good just a few selections though, close to the aeropuerto which is a must. I would definitely come back since we are now members.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

My weekend in Cancun

Posted Sep 23, 2014
Pros: Service.
Cons: Wi-fi
Location: $1 US gets you a bus ride anywhere on hotel zone.
Never had a meal without an ocean view. Overall had a great time, fist time at an all inclusive. Service was awesome, never had to wait long for anything, food, drink, answers to my questions. Food was good and plentiful. Drinks flowed as much you can handle. Shows were entertaining and included. Yes, I would go back.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

great hotel near the beach.

Posted Sep 22, 2014
great experience, more than expect. but the wifi is so slow, charge too much for the wifi.
4 out of 5
Recommended
for Couples
by A verified traveler from PA

nice clean hotel great beach area

Posted Sep 22, 2014
Pros: Pool bar
Cons: the food is so bland it was really rough
Location: didn't go off much just to eat had to get food with flavor
the hotel is very clean, staff is excellent, had a great time at the pool bar. Beach was great. Food kind of bland.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rebooked

Posted Sep 17, 2014
Pros: Had a smoking floor
Location: Perfect Location
Upon arrival was re booked at the GR Solaris. Not sure why but was a good move