Ratings based on 3,148 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Belo Horizonte, Brazil

Excelente relação custo benefício

Posted Jan 31, 2015
Pros: Praia Serviços Sistema all inclusive Piscina Recreação
Estive no hotel com duas crianças nos dias 21/01/15 a 29/01/15. Hotel um pouco antigo, mas bem conservado limpo, excelente staff, sistema all inclusive satisfatório
5 out of 5
Recommended
for Families
by A verified traveler

Great staff. Food was excellent. Awesome view

Posted Jan 30, 2015
Pros: Location and staff
Cons: ?
Location: centrally locate, took the bus everywhere.
We were treated like royalty .Enjoyed the entire experience. Good food, friendly staff and entertaining floor shows.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Nice hotel on beach

Posted Jan 30, 2015
Our stay was wonderful. This was our first experience at an all-inclusive resort. We would absolutely recommend this resort to our friends. The staff was excellent. The food was good. And the drinks never stopped coming. Grest experience.
4 out of 5
Recommended
for Families
by A verified traveler

Travellers with gluten and peanut allergies

Posted Jan 30, 2015
We had a short but enjoyable stay at the Royal Solaris. Our 4 year old has allergies to both gluten and peanuts. The staff treated the restrictions seriously and were very accommodating. When necessary, the kitchen prepared her a completely safe individual meal. Some were of course pretty plain, but that often suits a 4 year old. And as a parent, I will take safety over taste any day! The kids also enjoyed the little splash park area immensely. My only advice is that if you can, look for an ocen side apartment. We were on the road side and there was a huge generator that ran loudly for most of the night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago,IL

Nice hotel close to the beach

Posted Jan 30, 2015
It was a very nice vacation. The staff was very attentive everywhere you go in the hotel. Take the time to visit the poolside bar the staff make your day. There is Mibsam, Domingo, Hilario, and Juvenal; these guys are hilarious! Make sure you go watch the shows, they have something different every night. For those of you who have the munchies in the middle of the night make sure you check if there's roomservice that late as the restaurants close at 10 pm and 10:30 pm. Overall it was a great, we would definitely go back.
2 out of 5
by A verified travelerfrom Washington DC

Very mediocre resort

Posted Jan 29, 2015
Pros: The food was decent given the mediocrity of the accommodations.
Cons: Rooms need to be updated!
Location: Close to airport
My boyfriend and I spent 1 week at the Royal Solaris. We purchased an affordable package and weren't expecting anything fancy, but the accommodations were outdated and cleaned poorly. The food and entertainment was average, but we appreciated all the service people who were all very nice!
3 out of 5
Recommended
for Families
by A verified travelerfrom Vancouver, WA

Nice, beautiful pools, beautiful beach, easy acces

Posted Jan 29, 2015
Pros: Pools, beach, entertainment.
Cons: Improve decor of room, food quality and taste and selection.
Location: Location was good easy and beautiful beach access
Room had great view, comfortable bed, but very plain. No furniture like couch or loveseat. Large enough could have had a jacuzzi bath. Nothing on walls. Food was mediocre at best.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico DF

Buen Hotel

Posted Jan 28, 2015
Pros: La atención del personal, las instalaciones. en general es una buena experiencia
Cons: Algo que note muy repetitivo es la comida, creo que mas variedad la puede mejorar
Location: En el hotel cuentan con actividades diarias en el área de alberca y salones internos, ademas de que cuenta con una sección de deportes acuáticos
El hotel es cómodo y su personal muy amable, ademas de que las actividades diarias son diferentes, otro punto extra son las actividades acuáticas no motorizadas
3 out of 5
by A verified travelerfrom Florida

Top Notch Staff/Building Needs TCL

Posted Jan 27, 2015
Pros: The staff goes out of their way to assist, provide and do anything they can to make you feel great.
Cons: Building and facilities, would also look to improve on longer hours for outside events.
Location: Great area and close enough to use public transportation but far enough away from the noise.
The building needs some work, a lot of the vents are very dirty. Should change the buffet items more often. The staff is OUTSTANDING. Pool area and outside areas should stay staffed longer also inside bar should be open longer as well.
3 out of 5
by A verified traveler

Nice hotel but it's old!

Posted Jan 27, 2015
Excellent staff but the hotel appearance is old and it has only three restaurants!