This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Please note items that are not included; these require a surcharge.

Food and beverages

• Meals, snacks, and beverages are included

Sandos Cancun Luxury Experience Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sandos Cancun Luxury Experience Resort All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the resort's 4 restaurants. The property also offers a grocery. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center, a technology helpdesk, and audio-visual equipment. Event facilities measuring 6.04 square feet include a conference center, small meeting rooms, and a ballroom. This Art Deco resort also offers a fitness facility, a sauna, and a steam room. For a surcharge, the property provides an area shuttle within 1 km and a roundtrip airport shuttle (available 24 hours). Onsite parking is complimentary.

Sandos Cancun Luxury Experience Resort All Inclusive is a smoke-free property.

A complimentary breakfast is served each morning in the restaurant between 6:30 AM and 10:30 AM.

Zango Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner.

St. Trop Restaurant - This beachfront restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki Rest - Overlooking the garden, this restaurant serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only.

24-hour room service is available.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a sauna and a steam room. Other recreational amenities include a fitness facility.

Children under 4 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa del Mar has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. This garden view spa is equipped with a mud bath, a sauna, and a spa tub. Visitors of this spa can round out their time of relaxation with a trip to the boutique.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Check-in time starts at 3 PM

Check-in time ends at 6 PM

Check-out time is noon

Pets not allowed

Caters to couples

Parking height restrictions apply

American Express

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Late check-out fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed All guests staying in hotel guestrooms must be registered with the hotel. No pets, including service animals, are allowed at this property.

• This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.