Room type

Superior Room Ocean or Lagoon Partial View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room Ocean or Lagoon Partial View with Balcony

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Suite Sandos Ocean or Lagoon Partial View with Balcony

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Upscale resort on the beach, with 3 outdoor swimming pools

VIP Room Upgrades & More

Location

Located in Hotel Zone, this beachfront resort is connected to the convention center and within 3 mi (5 km) of Playa Ballenas, La Isla Shopping Mall, and Playa Delfines. Aquaworld and Luxury Avenue are also within 15 minutes.

Resort Features

Catch some rays at the beach or spend the day relaxing at Sandos Cancun Luxury Experience Resort All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room Amenities

All 212 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include MP3 docks, 24-hour room service, and plasma TVs.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Surcharges for premium food items

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Theme parties

Hotel Amenities

Sandos Cancun Luxury Experience Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Sandos Cancun Luxury Experience Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary. This Art Deco resort also offers an outdoor tennis court, a health club, and a spa tub. Onsite self parking is complimentary.

Sandos Cancun Luxury Experience Resort All Inclusive has designated areas for smoking.

  • 24-hour front desk
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Business center
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Conference center
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 563
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free breakfast
  • Free self parking
  • Free WiFi
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Library
  • Luggage storage
  • Number of buildings/towers - 1
  • Number of floors - 8
  • Number of outdoor pools - 3
  • Number of restaurants - 3
  • One meeting room
  • Outdoor tennis court
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Supervised childcare/activities (surcharge)
  • Television in lobby
  • Tennis on site
  • Total number of rooms - 212
  • Wedding services
  • Year Built 1998
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Outdoor pools
  • Outdoor tennis court
  • Refrigerator (on request)
  • Rollaway/extra beds available
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Access via exterior corridors
  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Down comforter
  • First-run movies
  • Free WiFi
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Minibar
  • MP3 docking station
  • Pay movies
  • Phone
  • Pillow menu
  • Pillowtop mattress
  • Plasma TV
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rainfall showerhead
  • Refrigerator (on request)
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Separate bathtub and shower
  • Slippers
  • Soundproofed rooms
  • Turndown service
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki Rest - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only.

Bar One - This lobby lounge overlooks the pool and garden.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a steam room.

Children under 4 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Spa del Mar has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Parking height restrictions apply

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 2500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
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