Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

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Location

Located in Hotel Zone, this beachfront resort is connected to the convention center and within 3 mi (5 km) of Playa Ballenas, La Isla Shopping Mall, and Playa Delfines. El Rey Ruins is 2.4 mi (3.8 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Sandos Cancun Luxury Experience Resort All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room Amenities

All 212 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include MP3 docks, 24-hour room service, and plasma TVs.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Theme parties

Not included

  • Premium food items

Hotel Amenities

Sandos Cancun Luxury Experience Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Sandos Cancun Luxury Experience Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary. This Art Deco resort also offers an outdoor tennis court, a health club, and a spa tub. Onsite self parking is complimentary.

Sandos Cancun Luxury Experience Resort All Inclusive has designated areas for smoking.

  • Free breakfast
  • Free self parking
  • Free WiFi
  • Number of restaurants - 3
  • Full-service spa
  • Number of outdoor pools - 3
  • Poolside bar
  • Health club
  • Spa tub
  • Outdoor tennis court
  • Supervised childcare/activities (surcharge)
  • Sauna
  • Steam room
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas
  • Beach umbrellas
  • Rooftop terrace
  • Conference center
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 563
  • One meeting room
  • Babysitting or childcare (surcharge)
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Concierge services
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Computer station
  • Library
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Television in lobby
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Designated smoking areas (fines apply)
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 8
  • Total number of rooms - 212
  • Year Built 1998
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Outdoor tennis court
  • Refrigerator (on request)
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi
  • Pillowtop mattress
  • Deep soaking bathtub
  • Minibar
  • MP3 docking station
  • Room service (24 hours)
  • Plasma TV
  • Cable TV service
  • Premium TV channels
  • Pay movies
  • Refrigerator (on request)
  • Premium bedding
  • Hypo-allergenic bedding available
  • Separate bathtub and shower
  • Rainfall showerhead
  • Coffee/tea maker
  • First-run movies
  • Pillow menu
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Access via exterior corridors
  • Air conditioning
  • Climate control
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki Rest - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only.

Bar One - This lobby lounge overlooks the pool and garden.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a steam room.

Children under 4 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby
  • Snorkeling nearby
  • Sailing nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Rafting nearby
  • Kayaking nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Volleyball on site
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Spa Services

Spa del Mar has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Minimum age to access spa is 17
  • Number of treatment rooms 13
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Parking height restrictions apply

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 2500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
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