Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom vancouver

Lovely hotel on the beach

Posted Nov 17, 2014
my stay was super. the hotel staff was friendly and helpful. the hotel environment was beautiful. I would definitely stay at this hotel again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta Canada

Secrets the vine

Posted Nov 14, 2014
Was an amazing trip. Couldn't imagine better. The service was top notch. Food amd drinks amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 12, 2014
Pros: The location was ok not too far from the airport. The condition was like new.
Cons: The service around the pool. Every noise can be heard from the hallway in the room.
We were on the 21st floor and we kept hearing the waitstaff in the hallway at night. I'm not sure if it is like that on every floor but it had a lounge on our floor so not sure if that is what contributed to it. the place is nice and everyone tries to be accommodating. The beach is clean and there are chairs and umbrellas. The food wasn't that great except in the Dragons restaurant.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect

Posted Nov 11, 2014
Pros: Everything
Cons: Very pleased with all
Enjoyed!! Wonderful experience treated very special and loved every minute!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ohio

For the couple with no children.

Posted Nov 10, 2014
Pros: No children. The views. The pools. The drinks. Everything!
Location: Jungle tours snorkel a small reef and drive your own speed boat. LA Isla mall.
Excellent stay with as some rooms. Worth every penny all food and drink included in all inclusive. But if up views from breakfast buffet. Really clean comfortable rooms. Staff are all bilingual and extremely helpful and pleasent. Service was second to none. Relax and have a great time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Great getaway for couples

Posted Nov 9, 2014
Great facilities, laid back atmosphere, excellent quality for all-inclusive food, fun nightly entertainment, lovely view from gym, beautiful (not included) spa with hydrotherapy circuit. Note: Several people did not seem to understand the quieter nature of this resort, which was unfortunate. If you want to be fall down drunk by noon (or at all) this is not the place for you. For the reasonable, mature people visiting Cancun, this is an excellent choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the beach and has very nice view

Posted Nov 9, 2014
The hotel is very nice. this is a new hotel, the equipments inside are very advanced, and service is wonderful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orange county

Beautiful Resort

Posted Nov 8, 2014
From beginning to end, they treat you like family. Will definetly come to this adult only resort again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Honeymoon

Posted Nov 7, 2014
Wonderful honeymoon time here, awesome facility, amazing staffs, cant ask for more! My personal butler, Luis, made my days here more fulfilled.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Beautiful hotel

Posted Nov 6, 2014
Comfortable , relaxing. I enjoyed my stay. The service and staff were excellent