Stayed at this property for six days in March. We upgraded to preferred club, which got us an Oceanview, welcoming bottle of champagne, endless drinks in mini fridge, an exclusive lounge and pool exclusive to preferred club members. While we didn't utilize all of these options, I'm sure some people appreciated them. What we did enjoy the most from this property is the staff. Everyone goes out of their way to make you feel comfortable and welcome.I don't think we've ever been at a property where we were treated so well. We enjoyed the market café every day for breakfast, with rows of food to choose from. Each night we chose a different dining option. The dining options open at 6 PM as the pools all closed at 6 PM. My advice would be to arrive to dinner close to 6 PM or there might be some waiting. There are three pools, not including the club level pool. We also made use of the cabanas that are available on a first come first serve basis. Be aware there are also cabanas available to rent. There is a never ending list of activities. There are performances throughout the evening of different musicians throughout the property. we always felt safe as the property is gated, room numbers are always checked, even going down to the beach and back to the hotel had security to make sure everybody who entered belonged there so we felt very safe. We thoroughly enjoyed our stay, and if we ever decide to return to Cancun, we would definitely stay there again.