We stayed at Excellence Playa Mujeres last week for our 5th anniversary. We were treated like royalty from the moment we arrived (we booked the most basic room). Every staff member we interacted with had a warm and welcoming smile and was incredibly helpful. The room was immaculate, the food delicious, pools gorgeous, and the beach always relaxing and a beautiful turquoise blue (there was quite a lot of seaweed while we were there but the staff was constantly maintaining and cleaning it up). We never had any difficulty finding a lounger at the pool or beach regardless of time of day. We found the service to be top notch; the staff was exceptionally hard working (and we have stayed at several other all-inclusive adults only resorts in Mexico). The activities program and entertainment were great! You could find lots of fun things to do or just take it easy and relax. We tried paddle boarding and the Hobie cat. A special thanks to Elias for an unforgettable kayak tour out to a ship wreck almost mid way between Playa and Isla Mujeres. We had amazing views of Cancun and the island as well as the most crystal clear water. We also really enjoyed the bike tour we took with Alexandra. We got to see Macaws in a bird sanctuary and sweeping views of the area from her "office." :) Thank you also to Nelson, our concierge and the management who went out of their way to send thoughtful gifts to our room.
Thank you EPM for a wonderfully memorable anniversary trip!! We hope to come back soon!
Keith and April from Columbus, OH
This romantic, all-inclusive resort is nestled on a 2 mile (3.2 kilometer) white-sand beach in a complex with inland marina …More