Just came back today, stayed 3 nights in Serenidad (jacuzzi) suite for romantic getaway. The hotel is pricey, but you really get what you pay for. Everything was just perfect!
Amazing views - both from the room and from the restaurant.
The design of the room and all of the hotel is great. It is not just "nice" - it is real DESIGN. Every little thing - starting from the doors and furniture to the beaded lizard sculptures in the bathroom - great. My husband travels a lot, he always pays attention to beds in the hotels: he was really impressed with the bed - kind of softy, but very supportive.
Great restaurant too: delicious food, nice setting, perfect music.
Also I'd have to mention the stuff - always there, always helpful. Especially reception desk: very intelligent service, knowledgeable advice, help with everything you possibly need - just the way it should be. Great experience! Six stars from me :)))
Joie from Milwaukee, WI
Within easy reach of Garrafon Natural Reef Park, Costa Occidental de Isla Mujeres National Park, and Dolphin Discovery, this …More
You really have to work to find a negative here! Super clean, well-organized, amazingly well-appointed all around. Every staff member loves what they do and takes great personal pride in everything about this place. Hated to leave, can't wait to return!
Tonya from Rochester NY
Within easy reach of Dolphin Discovery and Costa Occidental de Isla Mujeres National Park, this Isla Mujeres resort is …More
they made our vacations very confortable and enjoyable we will love to go back next year at the same hotel.alfredoone of the guys, that works for expedia at the hotel.really help us in everything.we really appreciate his time he spend giving all the information neede at the times.
Don't miss out from brooklyn
Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within …More
I had the best time at na balaam. Something about it felt like home. This hotel is organically blended with the natural environment around it! The hammock on my balcony overlooking the pool was the most relaxing part of the evenings! The staff are completely friendly and truly care about their guests. I was a solo traveler and everyone at the hotel knew me by name and helped me in every way possible! This is NOT a party hotel, it is a relaxing retreat. The rooms don't have phones or televisions, but zazil the restaurant does. If you're looking for a loud, party, exciting hotel this is not for you... this is an oasis - a paradise IN paradise. I am a nursing school student and have a crazy life - I needed to get away from everything and everyone and this was my eden. Simple, classic, beautiful.
Rachel from Seattle, WA
Within easy reach of Dolphin Discovery and Costa Occidental de Isla Mujeres National Park, this Isla Mujeres hotel offers …More