Book your room at Sun Palace Couples Only All Inclusive
All-inclusive retreat in Cancún for couples
+VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
Expedia +gold members receive free room upgrades and +gold and +silver members get other perks upon availability at check-in.See details
Between sea and lagoon
A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the turquoise Caribbean on one side and a tranquil lagoon on the other. Cancún International Airport is a 15-minute drive away, and the hotel offers excursions to the Mayan ruins
3 infinity pools
By day, guests can wander to the beach or choose from 3 infinity pools, including one with a swim-up bar. By night, they can take in a show, or sip cocktails at one of the bars. Five dining venues serve everything from Mexican to Japanese, while the spa offers an impressive menu of services.
Spa tubs, free WiFi
Each room has a romantic spa tub for 2 and a balcony overlooking the hotel grounds, the sea, or the lagoon. Guests can call for free 24-hour room service or snack and sip on provisions from the minibars and liquor dispensers. Free WiFi and LCD TVs offer entertainment.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, Sun Palace Couples Only All Inclusive features an indoor pool and an outdoor pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wired and wireless Internet access.
This 4-star property offers access to a business center. This all-inclusive resort also offers a health club, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.
- Number of buildings/towers - 9
- Indoor pool
- Outdoor pool
- Poolside bar
- Spa tub
- Steam room
- Conference space
- 24-hour front desk
- Multilingual staff
- Express check-in
- Express check-out
- Total number of rooms - 252
- Number of floors - 8
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Free self parking
- Spa services on site
- Business center
- Swim-up bar
- Free breakfast
- Full-service spa
- Health club
- Free WiFi
- Free wired high-speed Internet
- Spa treatment room(s)
- Number of restaurants - 3
Family Friendly Amenities
- Outdoor pool
- Indoor pool
- Free Wi-Fi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
Free self parking
- Premium TV channels
- Room service (24 hours)
- Climate control
- Blackout drapes/curtains
- Air conditioning
- Free local calls
- Coffee/tea maker
- Free bottled water
- Shower only
- Jetted bathtub
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Daily housekeeping
- Free WiFi
Where to Eat
Guests are offered a complimentary hot/cold buffet breakfast.
Sun Palace Couples Only All Inclusive has 3 restaurants on site.
24-hour room service is available.
•3 Infinity pools
Indoor pool with 2 Jacuzzis
Non-motorized water sports at the Wet 'n Wild marina
Nearby Things to Do
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Personal motorized watercraft on site
- Scuba diving nearby
- Windsurfing nearby
- Parasailing nearby
- Aerobics on site
The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Accessible parking
Check-in time starts at 3 PM
Check-out time is Noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.
Awards & Affiliations
- Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Up to USD 2500 Resort Credit Promotion
Book a minimum 3-night stay for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, scuba diving, and upgraded wine selection. Resort credit is offered in the following amounts, based on length of stay:
- USD 500 resort credit with a 3-night stay
- USD 750 resort credit with a 4-night stay
- USD 1500 resort credit with a 5-8 night stay
- USD 2000 resort credit with a 9-11 night stay
- USD 2500 resort credit with a 12-night minimum stay
Book a stay at this Palace resort and receive the following after arrival:
- Mini honeymoon cake
- Breakfast for 2 in bed, once per stay
- Guaranteed turndown service
- One bottle of sparkling wine at select restaurants
- One romantic candlelight dinner
- Two t-shirts
- Late check-out (until 6 PM) may be requested and is subject to availability.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Moon Palace Golf & Spa Resort All Inclusive
- Playacar Palace All Inclusive
- Cozumel Palace All Inclusive
Rock Out at Palace Resorts - Legendary Concert Line-Up
Book a stay now - April 25, 2015 in any room or rate category for travel that includes the dates noted below and receive 2 complimentary tickets (based on double occupancy) to one of the shows plus pre-show dinner:
- Live music with Kansas on February 13 - 14, 2015
- REO Speedwagon on March 21, 2015
- Creedence Clearwater Revisited on April 24 - 25, 2015