Availability: Sun Palace Couples Only All Inclusive

Room type

Deluxe Room, 1 King Bed, Jetted Tub, Resort View

Max Occupancy: 2 guests

Deluxe Room, Jetted Tub, Ocean View

Max Occupancy: 2 guests

Junior Suite, 1 King Bed, Jetted Tub

Max Occupancy: 2 guests

Grand Room, 1 King Bed

Max Occupancy: 2 guests

A couples-only escape

+VIP Access hotel with special benefits

Uncrowded beach

As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea.

All-Inclusive resort

3 infinity pools—including 1 with a swim-up bar, 3 restaurants, and nightly entertainment are among the amenities included in the Sun Palace's room rates.

Sea-view balconies

Sun Palace guestrooms have balconies with full or partial views of the Caribbean Sea, separate flat-screen TVs, liquor dispensers, minibars, and in-room electronic safes.

Sun Palace Couples Only All Inclusive Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service

Not included

  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

General

Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way.

A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience.

Note: Couples must be 18 year or older.

  • Number of buildings/towers - 9
  • Indoor pool
  • Outdoor pool
  • Poolside bar
  • Steam room
  • Sauna
  • Spa tub
  • Room service (24 hours)
  • Bar/lounge
  • Conference space
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Total number of rooms - 252
  • Express check-in
  • Number of floors - 8
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free self parking
  • Spa services on site
  • Business center
  • Swim-up bar
  • Free breakfast
  • Full-service spa
  • Health club
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Spa treatment room(s)
  • Number of restaurants - 3
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities
  • Premium TV channels
  • Balcony
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Free local calls
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Jetted bathtub
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Slippers
  • Shower only
  • Flat-panel TV
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Free Wi-Fi
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Dining

Our highly acclaimed chefs are constantly raising the bar for all-inclusive dining, by creating sumptuous culinary treats in our specialty restaurants featuring International, Mexican, Italian, and Argentinean cuisines.

Top shelf wines and beverages Unlimited wine by the bottle from Spaniards, Argentinean, Californian, French, Italian, Chilean and Mexican wineries.

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Entertainment

Nightly entertainment

Daily activities

•3 Infinity pools

Indoor pool with 2 Jacuzzis

Non-motorized water sports at the Wet 'n Wild marina

•Spa facilities

Table games

Fitness center

Swim-up bar

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Recreation

The resort features three infinity pools, including one with a swimup bar.

Guests of Sun Palace can enjoy complimentary non-motorized water sports. Golf is available at the Moon Palace Golf & Spa Resort. If guests book a room with golf, transportation to and from the course is included.

  • Golfing nearby
  • Snorkeling nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Aerobics on site
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Spa

The Sun Palace Spa facilities and services (surcharge) has treatment rooms for individual and couples. Treatments are available featuring a blend of Mayan, Oriental, and European techniques. Serices also include beauty treatments and a hair salon.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking

Sun Palace Couples Only All Inclusive Policies & Fees

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

Awards & Affiliations

Details
  • Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
Details

Resort Credit Promotion

Book a minimum 3-night stay now - September 30, 2014, for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, such as golf, spa, tours, Romantic Dinner, Scuba diving, and upgraded wine selection. Resort credit will be offered in the following amounts:

  • USD 500 resort credit for 3-night stays
  • USD 750 resort credit for 4-night stays
  • USD 1,500 resort credit for 5-8 night stays
  • USD 2,000 resort credit for 9-11 night stays
  • USD 2,500 resort credit for 12-night minimum stays
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, and upgrades are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for Scuba diving at Cozumel Palace is valid for certified, non-certified divers and beginners. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Offer is subject to change. Other restrictions may apply.

Honeymoon Offer

Book a stay at this Palace resort and receive the following after arrival:

  • Mini honeymoon cake
  • Breakfast for 2 in bed, once per stay
  • Guaranteed turndown service
  • One bottle of sparkling wine at select restaurants
  • One romantic candlelight dinner
  • Two t-shirts
  • Late check-out (until 6 PM) may be requested and is subject to availability.

    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.

    Upon arrival, honeymooning couples must present proof of marriage within the past year.

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

    Eat & Play All Palace Resorts Promotion

    Book a stay now and your rate will include the following:

    • Access to the facilities and restaurants at the resort’s sister properties, including:
      • Beach Palace Resort All Inclusive
      • Isla Mujeres Palace All Inclusive Resort
      • Moon Palace Golf & Spa Resort All Inclusive
      • Playacar Palace All Inclusive
      • Cozumel Palace All Inclusive
    Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

    Broadway on Ice Promotion

    Book a 5-night minimum stay now - December 22, 2014 in any room category for travel December 22, 2014 - January 4, 2015 and receive up to 2 tickets to attend the Broadway on Ice performance at Moon Palace Golf and Spa Resort.

    Full details at check-in. 5-night minimum stay required. Maximum of 2 tickets apply per double occupancy reservation, per stay; single occupancy bookings are entitled to 1 ticket. Transportation to Moon Palace arena will be available from Sun Palace, Beach Palace, and Le Blanc Spa Resort at a cost of $15, and $20 from Playacar Palace. Promotion is subject to change and may be discontinued without prior notice. Offer subject to availability. Other restrictions may apply.

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