Ratings based on 1,377 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good party hotel!

Posted Nov 17, 2014
Cons: Food quality!!
This is an awesome place to go and party during the day around the pool and then the nightlife is always hopping also! The buffet food during the day is almost unedible, the evening restaurants (that require reservations) are pretty good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Fun fun

Posted Nov 14, 2014
Full of activities. Great place to have fun. Not your standard calm and relaxing scenario.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Awesome beach

Posted Nov 11, 2014
Wonderful place to stay and the staff were very friendly. Great access to the beach. I was a little disappointed on the breakfast and lunch selections. Dinners at the 3 restaurants were excellent; great food and superb service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom oklahoma

Great service! Food was mediocre.

Posted Nov 10, 2014
The smell of sewer was always floating around. Food wasn't the best. Service was amazing. Beach was always dirty.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom north carolina

Pushy sales staff

Posted Nov 9, 2014
We were upset at the timeshare presentation, very rude and pushy, we can afford anything we want and we didn't like the approach of the closer who came in to try and push us over the edge to purchase, but overall, the rest of the hotel staff was wonderful to be around. And if you do book through Expedia, please be aware ground transportation from the airport is a breeze until you leave, they have no idea how to get you back to the airport, we ended up taking a taxi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Nice vacation

Posted Nov 5, 2014
Pros: Location was awesome. The hotel and grounds are beautiful. The food was delicious. The entertainment was great also.
Cons: The staff that checked us in was rude. She can use some more training.
Location: It right on the beach but it's not A lot to do in walking distance.
We had A awesome time. My room was nice and very clean. I enjoyed the food. The staff at the restaurant was very good and nice. The lady that check us in was awful and very rude. She didn't have time for questions and quickly push us though. All the other staff was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2014
Everyone is so friendly!! Service was great!!! Entertainment was fun! Restaurants were Excellent!!
4 out of 5
by A verified travelerfrom SFO

Nice folks needs updating

Posted Nov 4, 2014
Pros: Dining room and bar Staff are very nice
Cons: Physical condition is outdated especially the hot tub there are better choices out there IMHO
Nice location and staff facilities look like they are in need of updating the hot tub is non-functional (Staff can't adjust or set temp) If you like the music it won't change the same songs are played every night which get old on the 3 or 4th day If you plan a longer stay consider switching resorts on the 4th day
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Pros: Adult only no kids
Location: There is a lot to do. The market down town, scuba and snorkeling tours, etc
We had a blast. We have been to this resort 5 times and every year it is a good time. Meet great people, and I will book again next year
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate New York

Spring break for adult

Posted Oct 31, 2014
Everything was good,I wish 1 night was all Latin night and music because is mex