Ratings based on 1,622 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lots of fun!

Posted Jul 2, 2015
Adult only, let your hair down, drop your top and relax with mature like minded adults.
5 out of 5
Recommended
for Couples
by A verified traveler from Minnesota

Amazing service

Posted Jul 2, 2015
Pros: multiple food options and a great view on the beach
Location: The on site travel advisers make it extremely easy to find things to do near by. I highly suggest the jungle tour by sunrise marina.
We were met with a cheerful staff that helped us to our room that was clean and had an appealing atmosphere. The service continued threw out the week weather at on of the buffets or other restaurants on the resort. The bar tenders were all entertaining and happy to suggest drinks when you couldn't think of what you wanted. It was a great multicultural experience and I would suggested it to singles looking for a hopping resort or for couples.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice hotel, great staff, right on the beach

Posted Jul 1, 2015
Pros: The staff and the environment was awesome!
Cons: The rooms need some upgrading but it is comfortable. I am very picky about where I stay but I was happy.
Location: We went jet skiing; took the Catamarin to another island; used the spa, ate at all 5 restaurants; went shopping at market 28; used all of the pools.
We had a wonderful time and will be returning as soon as possible. There are so many options; if you want to relax or if you want to party--everything is there at the resort. They provide transportation into the city for night life fun. I wish we had gone here years ago. This is a 'must do' experience.
3 out of 5
by A verified traveler

Rooms are outdated and ill maintained

Posted Jul 1, 2015
Im in the 20s age group, i felt like there was way too much of an older crowd 40+ which made my stay awkward and uncomfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
First and and second nigth to much noise due to the fact we were to close to the party places. After changing rooms ok nice and fun.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great Staff

Posted Jun 27, 2015
Great staff and food just wasn't fond of the beach!
4 out of 5
Recommended
for Other
by A verified traveler from Los Angeles, CA

The most fun I've ever had on a vacation!

Posted Jun 27, 2015
Pros: The food was excellent.
Cons: Can't think of anything
We went to Temptation for a first time with girlfriend not knowing exactly what to expect, but we are so glad we choose this place. Already planning to go back in September again. The staff is amazing, they will go out of their way to please you in every way they can. From front desk, to bellboy Carlos (you are amazing), to bartenders, to cleaning staff everyone were so pleasant! Thank you for making our trip so memorable! If you are open minded and want to have truly fun time this is the place to go. They have team nights, which we didn't know about. Find out what they are before you go to be prepared. Fun, fun, fun!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Malta, Texas

Nice resort, but not the area to enjoy the beach.

Posted Jun 25, 2015
Pros: It was nice and clean, 1 pool stayed open 24 hrs a day, no kids around, and the topless.
Cons: The entertainment could be a little better.
Location: Lots of loud partying clubs around if you like that kind of stuff. We take the excursions to places like Xel-Ha, Tulum, and Xcaret, Isla Mujeres.
It was a nice resort but a bad location. I was restricted from the Sexy Pool by my wife the whole time we were there so I missed all the daytime entertainment. There was topless everywhere, so she fought a losing battle ."I know you guys wont to know that" The food was good, the drinks were weak, but if you need a strong drink go to the sports bar and tell him how you wont your drink.
2 out of 5
by A verified traveler from Brooklyn Ny

Not the best choice

Posted Jun 24, 2015
Pros: the cabanas they have for resting nice and comfy !!
Cons: the food, i like to eat a lot on my vacation but the food was horrible
Location: the location was perfect everything near by the bus stop is in front of the hotel 10 min to the clubs and shopping center
the buffet was horrible, didn't have to much food and the food was horrible, everyday the same menu. They have 4 restaurant all of them are suppose to be included but the 5 days I was there the Italian restaurant have a romantic dinner so if we want to eat there we have to pay for it. the food on the restaurant was way better than the buffet but still not good enough. the water at the beach was kind of dirty, it was not a tropical or clear beach. Alcohol, you will get the cheapest and worse liquor ever, but it wasn't only at the hotel if you pay for any night club it will be the same , don't expect at corona or a known beer or liquor even at the famous coco bongo night club the price is about 80 dollar all drink included but if you paid 30 for any other around the area will get the same thing. I enjoy my vacation because everyday I paid extra to be out of the hotel, jets, swimming with dolphin, scuba diving atvs etc it was a nice experience but the hotel itself it not worth the price .
2 out of 5
by A verified traveler from Chicago

Wait staff & cleaning people are very nice.

Posted Jun 23, 2015
Pros: I love this resort....It's was just this year that was disappointing....
Cons: The Customer Service in the lobby. They need to step up their Game and give good Customer Service...
I have been going to this resort for 7 yrs. This yr my hubby surprised me with a 4 day trip before our 7 day vaca in Aug. I was very disappointed!!! I felt like I was in a room that no one had used in years. No alarm clock no pics in the room my lamp shade was burnt. Just wasn't the same Temptation. Then when I went to complain the concierge told me to let Expedia know. I was so upset, it's your resort!! They need to get it together they will lose business.