Ratings based on 1,358 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from dc
Great staffPosted Oct 23, 2014
Excellent service, fun daily activities and great place for adults
for Couplesby A verified traveler
The beach is very pretty and clean.Posted Oct 20, 2014
Cons: Updated rooms and buildings
We have been to this resort before, so we knew what to expect. The rooms need updated, but other then that we are really happy.
for Everyoneby A verified traveler from Saskatchewan
great resortPosted Oct 19, 2014
Pros: I liked the friendly atmosphere among the staff and guests
Cons: Everything was perfect. I can not think of anything that needs improving.
Location: Tours of the pyramids are very worth while to do.
food was great ,Service was excellent . I enjoyed the entertainment at the pool and sunning by the beach.
for Everyoneby A verified traveler from DC
Nice hotel but bring money for tipsPosted Oct 16, 2014
I stayed a total of five days and probably spent a $100+ on tips. All of the staff expect tips for the smallest gesture. Your drinks will be watered down if you don't tip. Also expect to be harassed about buying a time share.
for Everyoneby A verified traveler
WonderfulPosted Oct 15, 2014
Fantastic experience that I have voiced to my friends..can not wait to visit again!
for Everyoneby A verified traveler from Illinois
Loved the party pool scene and activities!Posted Oct 14, 2014
Pros: The staff, the pool scene and the activities.
Cons: Maybe put speakers at the three pool areas so that you can announce when an activity is starting at a pool.
Location: Didn't leave the property. I had everything we were looking for on this vacation.
Had a great time. People were friendly and loved to laugh at/with each other. Some of the pool games were hilarious. The Patio was great at night, but you really can't talk there. Music was REALLY loud.
by A verified traveler from Y
Completly waist of money and timePosted Oct 14, 2014
Here the truth about this place. I been to Cancun before so I know the difference between hotels and the general expectation. -every hotel charges for Wifi so don't be alarm for that -every hotel with all inclusive deals Includes different restaurants and for some u are required reservations otherwise you won't be allowed inside the place. The problems: Pool: this hotel has 2 pools, one small and the other super small. One fits around 10 people and around 9 am it's packed with 30 just like sausages struggling to squeeze their chair next to each other. Beach: is divided in 2 one small area for general people and the other bigger areas for members. And they make it very clear for u to feel that ALL the money U paid for ur package is worthless because u are not a member so now squeeze into this tiny area as a none member. The beach area is super dirty maybe because there is lots of boat traffic that makes it almost commercial area the water is dark and dirty and it's pretty disgusting to even walk around inside or outside the water. I been to other hotels in Cancun and the water tends to be beautiful and clean and just paradise l Restaurants: menu bad for nonembers and great for members Staff: really nice and helpful Rooms: small unless u pay extra at check in. Noisy unless u ask to be away from the partying and NO ELEVATOR! Overall bunch of old people who want to b crazy for few days. Awful location, small areas impossible to enjoy anything, awful food. Awful experience
for Everyoneby A verified traveler
The staff is horriblePosted Oct 14, 2014
Staff did not want me to get my bags and they did not speak a lot of English
for Everyoneby A verified traveler from BRONX NY
BEAUTIFULPosted Oct 13, 2014
IT WAS AMAZING, THE BEST TRIP YOU CAN TAKE. I WILL BE BACK
for Couplesby A verified traveler from Pittsburgh, PA
Spring Break for adults...Posted Oct 13, 2014
Pros: The staff is great, very friendly, very helpful, always ready to serve, the pool area always has something going on.
Cons: The food was very boring,mostly over-cooked,burgers weren't beef,fries were nasty,no fresh fish,no grilled chicken,no fresh vegetables,sauce on ALL...
Location: Location wasn't bad,bus stop across the street,$1 hop on/off
Read the reviews and decide for yourself if a Topless Optional, Adults Only resort is a good fit for you. You WILL see topless women, you WILL see or hear 'Swinger Couples'. This is a FUN PLACE FOR FUN PEOPLE. If you're a prude, consider yourself stuck up, always have to have the best of everything, always drink from the top shelf, etc... DO NOT COME HERE! These are people very happy with mediocrity- mediocre food, mediocre drinks (I didn't see them watering anything down but when my wife downs 3 hugs strawberry margaritas inside of 2 hours and doesn't feel the slightest bit drunk- something IS off...