Ratings based on 1,123 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 4, 2013
for Couplesby A verified traveler
Posted Dec 3, 2013
for Everyoneby Caro from Cali, Col
comfortable hotel, but if you're open mindPosted Dec 2, 2013
Pros: All the facilities and food was excellent.
Cons: maybe the way they sale the image, it should be more explicit.
Location: Everything in Cancún is gorgeus and there´s so many things to do. A week is not enough. You have to go Dolpdin beac, Chichen Itza, Tulum, Xelha, etc..
The hotel in all their facilities, rooms and enviroment was good... but I think it's recommended for adults with that new wave of open mind, swingers, and nudists, not for us. In the description of the hotel it seems just like a place where women can tan in topless, but there´s a whole theme around of sexuality exceded.
for Everyoneby Rose from New York
Could have been worse. They cheat on people.Posted Dec 1, 2013
I will never be back. A serious company like expedia should avoid dealing with this hotel. I will never recommend this place to any of my networks. Terrible treatment and they cheat on people. They charged an extra room having promised this was a mistake (charged twice) and they were going to report it. They dont facilitate supervisors or any other higher staff to talk to and treat clients terribly.
for Everyoneby A verified traveler
Posted Nov 25, 2013
for Everyoneby A verified traveler from New York
Lovely hotel on the ocean.Posted Nov 24, 2013
We had a lovely time. It was very relaxing. The people were very friendly and the staff was efficient.
for Everyoneby mislady from romulus,mi
Great quick getaway!!Posted Nov 23, 2013
My husband and I had a wonderful time. Wish we had at least one more day to enjoy the sun and fun. The food was decent except for the sushi my husband and I both got sick. It was amazing to see people so free spirited.
for Couplesby Michelle from Harrisburg, PA
If you're prudish, this place isn't for you!!!Posted Nov 21, 2013
Cons: The rooms need updated. They need some kind of dehumidifier in the rooms. Everything is the room felt wet.
This is our fifth time here and we enjoy ourselves every time we come. We meet great people and have lots of fun!!! The grounds are beautiful and kept clean. The staff goes out of their way to help you anyway they can. We requested a room we stayed in before and when we got there, we got that room. The gentleman who cleaned our room went out of his way to get things for us. The sexy pool is lots of fun. If you don't want to be bothered with the activities at this pool, they have the quiet pool or the beach where you can go. The only complaint I have is that it rained and was very windy the last day we were there, and they aren't really set up for indoor activities. We had to find things to do. All the restaurants are superb!!! The buffet is a buffet....no different from the ones here at home!!! I like the way they changed reservations for the specialty restaurants too. Now all you have to do is call. Before you had to stand in a line and wait with everyone else!!! We also heard that they are building a new floor on the hotel and redoing the sexy pool and activity pool to accommodate the extra 300 people (150 rooms). This is supposed to happen next spring and into the fall so if you want to stay there don't stay there at this time. Hopefully they'll update some of the older rooms so they do feel and smell so musty.
for Everyoneby BRIAN from PA
Posted Nov 21, 2013
Pros: ALOT OF ACTIVITIES, JUST STRAIGHT LOTS OF FUN. BE WHO YOU WANT TO BE.
Cons: YES NICE SHOES DISC OUTDATED/CRAMPED ALSO EVERYWHERE SLIPPERY. POOL/ROOM FLOOR ETC.
Location: BEEN THERE MANY TIMES STAYED IN RESORT
5TH TIME TO TEMPTATIONS , STAYED THIS TIME 2 WEEKS GREAT TRIP ALOT OF FUN, ONLY RECOMMENDATION, ROOMS NEED TO BE LESS DAMP, DEUMIDIFIER. FLOOR SLIPPERY, AT POOL AREA VERY SLIPPERY NICE SHOES DISCO OUTDATED AND EVERY SHOW WAS SO CROWDED A JUST LEFT JAMMMED IN ON TOP OF EACH OTHER. OUTSIDE SHOW BUY POOL WAS TERRIFIC. ALSO RAINED 5 NIGHTS NEED A LITTLE BETTER COVEAGE AT PATY O LOUNGE. GOOD FOOD AND ALOT OF GOOD FUN
for Everyoneby Kathy