Ratings based on 1,162 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Quiet hotel on beach

Posted Jul 2, 2015
Took my daughter for her 18th birthday. It was fabulous! It was quiet, you never had to get up early to get a beach lounger (even front row to the beach), good food, excellent service, all non motorized beach activities are free (kayaks, paddle boards, catamaran), and although they allow kids you never knew they were there. I want to go back and take my husband. We took an excursion to Isla Mujeres and it was wonderful. If you love crowds and lots of loud noise and partying into the night, this is not your place. Although the late night clubs are just a short cab ride away if you enjoy the nightlife. I can't say enough about this place. Highly, highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Awesome

Posted Jul 1, 2015
Awesome experience!! Staff was courteous & professional. I also enjoyed my room & hotel grounds. Breakfast was good, but dinner was bland. I toured other hotels in Cancun, the Beloved is the only hotel I would stay at in Cancun.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

excellent service .

Posted Jun 30, 2015
Pros: friendly staf
Cons: internet
Location: not bad
it was grate the food was good atmosphere was good the staff will greet you all the time many activates around.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Beautiful Small Relaxing Hotel

Posted Jun 29, 2015
Just back from my fourth visit to the Beloved and as always it was amazing! Jorge in the gym is so helpful and knowledgeable, Iris in reception is the most lovely woman and roger is a joy to hang out with during any activity. If you want small, calm and luxury go to the beloved. If you want big loud party scene- this is not your place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus

10 year anniversary

Posted Jun 29, 2015
This place absolutely exceeded all my expectations. There aren't many places I'd consider coming back to but this is one of them. Very relaxing, quiet, and felt high end at every step of our trip. We stayed in the Consitido 2 room and woke up every morning looking at the ocean through our windows.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Expetacular!!!

Posted Jun 28, 2015
Food espetacular and staff very well trained to assist you on whatever you want or need!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice relaxing all inclusive

Posted Jun 28, 2015
Pros: Its relaxing and you can actually use any of the restaurants and grab a lounge on the beach.
Cons: Had a bit of a problem with mosquitos at night.
Location: Its away from the hustle of the hotel zone, but you can sign up for any of the normal Cancun area trips.
The Beloved Hotel is a great place for anyone looking for a relaxing vacation. Its a relatively small place with nice rooms and an attentive staff. The food in the restaurants was good and there was no problem getting a table. I spent most of my time on the beach reading and relaxing The beach attendants brought drinks regularly and I never had a problem finding a shaded lounge. I considered signing up for some of the tours in the area, but never felt the need to leave the place.
5 out of 5
Recommended
for Everyone
by A verified traveler

great service, quite and beautiful

Posted Jun 27, 2015
Can't say enough about the service! Were there 5 days and were catered to the entire time. Quite, very peaceful, great onsite amenities and wonderful food. Awesome place!
1 out of 5
by A verified traveler from New York, NY

The worst hotel ever

Posted Jun 27, 2015
This is to be the worst hotel in Mexioc. Dirty. Bad food. No water. Not electricity for 3 hrs at a time
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Excellent food , but we need some activities

Posted Jun 26, 2015
I just stayed for 4 days Enjoyed excellent foods and services. It was really relaxed. Hopely need variety activities, so please sugest for customer about activities.