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Room type
Best Value!

Standard Room, 1 King Bed, Ocean View

One King Bed
Max Occupancy: 3 adults
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Standard Room, 1 King Bed, Oceanfront

One King Bed
Max Occupancy: 3 adults
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Suite, 1 Bedroom, Oceanfront

One King Bed
Max Occupancy: 4 adults
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Club Room, 1 King Bed, Oceanfront

One King Bed
Max Occupancy: 3 adults
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Elegant ambience under the Cancún sun

White-sand beach

On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá Spa; Cancún's entertainment center is 6 km (about 4 mi) from the resort.

Indulgent pastimes

This Ritz-Carlton's amenities include tennis courts at Cliff Drysdale Tennis Club, swimming pools, children's activities, and award-winning restaurants overlooking the Caribbean Sea.

Rooms with sea views

Spacious, elegantly appointed guestrooms with panoramic ocean views feature balconies or patios and Italian-marble bathrooms with separate tubs and stall showers.

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The Overview

Featuring private access to the sandy beach, the Five Diamond Awarded, Ritz-Carlton resort in Cancun, offers the perfect hideaway for a sumptuous Caribbean vacation. Cancun’s white sand beaches, charismatic Mexican hospitality and exquisite Cancun restaurants, perfectly combine to offer a luxurious escape for couples and families alike. Whether sampling two Five Diamond awarded restaurants, dining al fresco under the stars, or attending an interactive cooking session, the guests at the Ritz-Carlton, Cancun experience innovative cuisine blended with unparalleled service. The resort boasts a unique Culinary Center with interactive cooking experiences conducted in a residential-style kitchen overlooking the Caribbean Sea.

In addition to Cooking Lessons and Dine with the Chef experiences, nightly tequila tastings are available at the Lobby Lounge. Signature spa services include Lol-Ha, a traditional Mayan bridal bath which uses plant extracts, and flower petals; the Zac-Xib treatment for men includes a vigorous body scrub, and bath therapy with essential oils. Sacred Piedritas Facial reflects the importance of stones in pre-Hispanic cultural rituals. A complimentary fitness center features strength-training machines, cardio equipment, and free weights. An exercise studio offers fitness classes such as Pilates, yoga, and kickboxing (surcharges). Two outdoor swimming pools with complimentary pool cabans, sun patios and an oceanfront spa tub are available. Tennis and volleyball courts are also available on site.

A daily kids’ club for children ages 4-12 (surcharge) provides supervised half- and full-day activities in a clubhouse. A “Kids’ Night Out” program is also available for evening fun.

A business center rents equipped with private computer rooms and Internet access (surcharges). Wireless Internet access is available throughout the resort (surcharge). Facilities for meetings and special events are on site and include 8 meeting/conference rooms, secretarial services, technology help-desk and technology support staff.

Further amenities at this smoke-free hotel include six restaurants and two lounges, and a full-service beauty salon. Shoppers can browse upscale boutiques, such as Escada and La Perla; and an art gallery.

  • Poolside bar
  • Swimming pool - children's
  • Spa tub
  • Full-service health spa
  • Steam room
  • Sauna
  • Concierge desk
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Room service (24 hours)
  • Airport transportation (surcharge)
  • Multiple large conference rooms
  • Event catering
  • Ballroom(s)
  • Business center
  • Multiple small meeting rooms
  • Banquet facilities
  • Business services
  • Computer rental
  • Audiovisual equipment
  • Cell phone/mobile rental
  • Total number of rooms - 363
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • Safe-deposit box at front desk
  • Number of floors - 9
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Beauty services
  • Tour assistance
  • Medical assistance available
  • Currency exchange
  • Dry cleaning/laundry service
  • Babysitting or childcare
  • Elevator/lift
  • Air-conditioned public areas
  • Tennis on site
  • Supervised childcare/activities
  • Wedding services
  • Coffee/tea in lobby
  • Exhibit space
  • Computer station
  • Technology support staff
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Children's club
  • Laundry facilities
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Free parking (limited spaces)
  • Free self parking
  • Beach bar
  • Luggage storage
  • On private beach
  • Year Built 1993
  • Meeting facilities size (feet) - 290626
  • Meeting facilities size (meters) - 27000
  • Number of meeting/conference rooms - 8
  • Conference center
  • Outdoor tennis courts 3
  • Private beach - direct access
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (complimentary)
  • Pool sun loungers
  • Free outdoor parking
  • Beach towels
  • Secretarial services
  • Smoke-free property
  • Smoke-free property (fines apply)
  • Number of buildings/towers - 1
  • Spa services on site
  • Breakfast available (surcharge)
  • Technology helpdesk
  • Wireless Internet access - surcharge
  • Free parking
  • Free valet parking
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Connect

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Parking

Free parking, Free outdoor parking, Free self parking, Free valet parking, Free parking (limited spaces)


The Room
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Balcony or patio
  • Complimentary newspaper
  • Air conditioning
  • Soundproofed rooms
  • Climate control
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Desk
  • Wired high-speed Internet access (surcharge)
  • Cable TV service
  • iPod docking station
  • LCD TV
  • Connecting / adjoining rooms available
  • Wireless Internet access (surcharge)
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The Eats

The Club Grill - Guests can taste a variety of gourmet dishes where traditional cooking methods are blended with modern techniques. The Martini Bar serves hand-made artisanal cocktails to complement the gourmet experience.

Fantino - Offers Mediterranean cuisine served in an elegant dining room featuring vibrant artwork, hand-painted ceiling frescos, views of the Caribbean, and live music. An extensive international wine list and live jazz music complement the gourmet experience.

El Café Mexicano - The café features inventive breakfasts and elaborate buffets. Guest can enjoy all-day dining, indoors and outdoors, in a casual atmosphere overlooking the Caribbean Sea, with an emphasis on Mexican and American favorites.

The Caribe Bar & Grill - Located poolside overlooking the beach, open 10 AM-dusk, it offers Caribbean specialties, tropical drinks and fresh coconuts by the pool and the beach.

Casitas - Enjoy the freshest cuts of meat and seafood, grilled to perfection. Boasting hand-made cabanas transformed into private dining rooms on the beach, Casitas invites guests to enjoy dinner under the stars in their own palapa with the sounds of the ocean as their live entertainment.

Lobby Lounge - The Sushi and Ceviche Bar serves a light selection of Japanese delicacies and Latin American ceviches. Guests can listen to live music nightly or relax on the Terrace, an ideal spot for tropical cocktails with mesmerizing views.

The Dance Floor - Live music every evening.

The Terrace - Serves tropical cocktails. Ocean view.

Clau - Fashionable lounge where guests unwind with a cool martini.

  • Restaurant4-Open select days
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Out and About

A spectacular powdery white sand beach, which measures 126,000 square feet (11,700 square meters), fronts the resort. Recreational options include two pools, an aerobics studio, a fitness center with the latest cardiovascular machines and strength-training equipment, and two outdoor courts lit for night play.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golf - driving range nearby
  • Rowboats nearby
  • Whale-watching nearby
  • Scuba diving nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Boating nearby
  • Boat launch nearby
  • Motor boating nearby
  • Fishing nearby
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Ecotours nearby
  • Bungee jumping nearby
  • Golf lessons available nearby
  • Personal motorized watercraft nearby
  • Aerobics on site
  • Pilates classes on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Tennis on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
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Mind and Body

Inspired by the Mayan phrase, ká a yaán tah, meaning “to be reborn,” Kayantá Spa at The Ritz-Carlton, Cancun is a lavish retreat offering total relaxation and renewal. Kayantá Spa boasts 8 treatment rooms, an ocean side palapa, herbal steam rooms, Swiss and open air showers, relaxation garden patios with whirlpools and cold plunge pools and Vichy showers. Water rituals, sea-side massage therapies, body treatments and facials influenced by the healing techniques of the local ancestors as well as ancient cultures from around the world, are delivered in a warm atmosphere enhanced by gracious personal attention.

Signature spa services include Lol-Ha, a traditional Mayan bridal bath uses plant extracts, crystals, and flower petals; the Zac-Xib treatment for men includes a vigorous body scrub, and a bath therapy with essential oils and plant extracts prepared as they were in ancient rituals for brave warriors; and the Sacred Piedritas Facial reflects the importance of stones in pre-Hispanic cultural rituals.

Guests under 16 are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Accessible parking
  • Accessibility equipment for the deaf
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Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out

Check-out time is noon


Pay

Accepted at this hotel: American Express, Diners Club, Discover, JCB International, MasterCard, Visa


You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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We Should Mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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  • The Ritz-Carlton, Cancun is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

Kids Stay Free Promotion

Book a stay in any room and rate category except Club level guestrooms and receive the following:

  • Complimentary lodging for up to 2 children ages 18 and younger when sharing a room with their parents and using existing bedding
Discount reflected in rate at time of booking. Valid for all room and rate categories except Club level guestrooms. This promotion may not be combined with any other promotions. Offer is subject to availability at the time of booking and is not available for group reservations. Only valid for new reservations. Other restrictions may apply.

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