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The Royal Caribbean

Kukulcan Boulevard Km 17.5 L-50 Hotel Zone Cancun, 77500 Mexico

Cancun beachfront resort with spacious villas, 5-star services and friendly ambiance.

Great location
This beachfront resort is located in Cancun's Hotel Zone, close to shopping malls and area attractions. La Isla Shopping Mall and Luxury Avenue are just minutes away, easily accessible by bus. Show more
Fun for the whole family
The Royal Caribbean offers plenty of activities to keep you and your family entertained. Enjoy oversized freshwater pools, play tennis, watch a complimentary Scuba diving demo and take sailing lessons.
Fully equipped Villas
Each of the 207 fully furnished villas at The Royal Caribbean is equipped with all the comforts of home, a kitchen and large balconies with panoramic views of the Mexican Caribbean. Free resort-wide Wi-Fi. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

90%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/28/2013. The check-out date cannot be after 06/28/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard room - European plan-sleeps 2
2 fullPillowtop mattress. Balcony with view of the ocean and pool. Desk. CD player. Flat-panel television with cable channels, free movie channels, and DVD player. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe. Private kitchen with refrigerator, microwave, cookware/dishes/utensils, and coffee/tea maker. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and makeup/shaving mirror. Air conditioning and ceiling fan. Wheelchair accessible.
2 bedroom Master Suite-sleeps 6 - Separate living & dining-European plan
1 king2 twin2 fullPillowtop mattress. Balcony with view of the ocean and pool. Desk. CD player. Flat-panel television with cable channels, free movie channels, and DVD player. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe. Private kitchen with refrigerator, microwave, cookware/dishes/utensils, and coffee/tea maker. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and makeup/shaving mirror. Air conditioning and ceiling fan. Wheelchair accessible.
1 Bedroom suite-sleeps 4 - Separate living & dining-European plan
1 king2 twinPillowtop mattress. Balcony with view of the ocean, garden, and pool. Separate sitting and dining areas. Desk. CD player. Flat-panel television with cable channels, free movie channels, and DVD player. Complimentary wireless Internet access. Free local calls. Laptop-compatible safe. Private kitchenette with refrigerator, microwave, cookware/dishes/utensils, and coffee/tea maker. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and makeup/shaving mirror. Air conditioning and ceiling fan. Wheelchair accessible.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • A resort fee is included in the total price displayed
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Minimum check-in age is 25
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Deposit: MXN 1500 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Handicapped parking
  • In-room accessibility

Property Amenities

The Royal Caribbean is located in the Cancun Hotel Zone between The Royal Mayan and The Royal Islander and opposite Captain's Cove restaurant on the shores of the lagoon. This Cancun property has a secluded stretch of beach with thatched shade umbrellas exclusively for the use of guests.

The beach is just the beginning! The resort offers plenty of activities to keep you and your children entertained. Enjoy the oversized freshwater pools, play tennis, stay trim at the fitness center and try your hand at sail boating on the lagoon. There are additional amenities at The Royal Mayan and The Royal Islander next door.

The nearest golf course is the Iberostar Cancun Golf Club and Kukulcan Plaza and La Isla Shopping Village are a ten-minute drive away. The Royal Caribbean has a restaurant and there are four others to choose from in the tri-resort complex, each offering a different menu and ambiance. Complimentary shuttle transport is also available to Captain’s Cove.

Guests can unwind with a drink at one of the resort bars, which include a swim-up pool bar, a poolside terrace bar and La Cabaña lobby bar. Wireless Internet access is complimentary.

  • Swimming pool - outdoor
  • Swimming pool - children's
  • Restaurant(s) in hotel
  • Bar/lounge
  • Airport transportation (surcharge)
  • Total number of rooms - 207
  • 24-hour front desk
  • Number of suites - 207
  • Gift shops or newsstand
  • Currency exchange
  • Laundry facilities
  • Babysitting or child care
  • Patio
  • Air-conditioned public areas
  • Elevator/lift
  • Number of floors - 12
  • Tennis on site
  • Beauty services
  • Business services
  • Wedding services
  • Coffee in lobby
  • Coffee shop or café
  • Computer rental
  • Concierge services
  • Doorman/doorwoman
  • Event catering
  • Fitness facilities
  • Health club
  • Technology support staff
  • Designated smoking areas
  • Waterpark
  • Number of outdoor pools - 2
  • Internet point
  • Front desk hours
  • On-site medical assistance available
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Children's club
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Parking (free)
  • Secure parking
  • Poolside bar
  • Porter/bellhop
  • Free guest parking only during stay
  • Year Built - 1988
  • Security guard
  • Self parking
  • Shopping on site
  • Number of buildings/towers - 8
  • Garden
  • Suitable for children
  • Supervised child care/activities
  • Breakfast available (surcharge)
  • Swim-up bar
  • Technology helpdesk
  • Tour assistance
  • Wheelchair accessible
  • Grocery/convenience store
The Royal Caribbean, Cancun,  Mexico, Property Amenities Pool

Rooms

The Royal Caribbean offers 207 fully furnished villas equipped with all the comforts of home and large balconies with panoramic views of the resort and the Caribbean. There are two spacious bedrooms and two full bathrooms tastefully decorated with a touch of elegance, mahogany woodwork and original art.

Villa amenities include central air-conditioning, flat screen TVs, DVD players, complimentary Wi-Fi connection, telephone, in-room safe, closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster.

The unique flexivilla design at The Royal Caribbean enables you to occupy only the space you need. You can choose to use the full two-bedroom villa for up to six people, the one-bedroom suite for up to four and the hotel-style second bedroom for two. The double locking connecting doors and the separate entrances to each side of the unit assure complete privacy when the unit is divided.

Business-friendly amenities include desks and laptop-compatible safes, as well as phones with voice mail; free local calls are also provided (restrictions may apply). Additionally, rooms include coffee/tea makers. Housekeeping is offered daily (except on Sundays and official Mexican holidays) and in-room massages can be requested.

All guestrooms are non-smoking.

The Royal Caribbean, Cancun,  Mexico, Rooms Standard Room

Room Amenities

  • DVD player
  • CD player
  • Balcony
  • Ceiling fan
  • Soundproofed rooms
  • Climate control
  • Air conditioning
  • Access via exterior corridors
  • Free local calls
  • Voice mail
  • Microwave
  • Refrigerator
  • Coffee/tea maker
  • Kitchen
  • Housekeeping - 6 days per week
  • Private bathroom
  • Hair dryer
  • Makeup/shaving mirror
  • In-room massage available
  • Shower/tub combination
  • Electronic/magnetic keys
  • Welcome amenities
  • Iron/ironing board
  • Window opens
  • Clock radio
  • Desk
  • Cribs (infant beds) available
  • Non-smoking only
  • Phone
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Blender
  • Kitchen linens (dishtowels, sponges, etc)
  • Wired high-speed Internet access (surcharge)
  • In-room safe (laptop compatible)
  • Cable television service
  • Flat-panel television
  • ESPN
  • Free movie channels
  • Individually furnished
  • Individually decorated
  • Ocean view
  • Pool view
  • Wheelchair accessible
  • Wireless high-speed Internet access (complimentary)
  • Pillowtop mattress

Dining

The Royal Caribbean has a restaurant serving breakfast, lunch and dinner.

Tradewinds

Located at the heart of the resort, surrounded by fountains and swimming pools and with sweeping views of the Caribbean, Tradewinds offers a mouthwatering menu full of International and Italian favorites for the whole family.

Open for breakfast, lunch and dinner. There is a terrace for al fresco dining and cocktails.

Tradewinds Express

This convenient Food to Go Counter in Tradewinds Restaurant offers a selection of home-style food for lunch or dinner in your villa. The menu includes BBQ Ribs, roast chicken, main course salads and desserts and you can also order box lunches for day trips.

The Royal Caribbean, Cancun,  Mexico, Dining dining

Recreation

The Royal Caribbean nestles beside a secluded stretch of beach with tropical-style thatched shade umbrellas exclusively for guests. There are two outdoor swimming pools and a children's pool on site. Other recreational amenities include a fitness center and tennis courts.

Scuba diving trips, PADI certifications, excursions and a variety of water sports can be arranged at the poolside water sports center and through the tour desk. Scuba diving demos are offered free of charge from Sunday to Thursday at noon at each of the resort pools.

The Activity Center offers craft activities during the week such as sand design, stained glass, candle making, bracelets and t-shirt painting, or you and your family can join in the fun with beach volleyball, bingo or sand castle building, just some of the sports and games available for guests.

At the Royal Marina on the shores of the lagoon, complimentary sailing lessons are available, as well as the free use of sailboats (one hour a day, per villa). Set sail for an exciting regatta on Friday.

  • Golfing nearby
  • Golf - driving range nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Dock nearby
  • Personal watercraft
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Boat launch nearby
  • Motor boating nearby
  • Running track/path nearby
  • Complimentary bicycles on site
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Fishing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Playground on site
  • Swimming on site
  • Table tennis on site
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Spa

New at The Royal Caribbean this fall, the Spa Xpress will offer a selection of facials, body wraps and massages. Located next to the jewelry store, open 9 a.m. - 5 p.m., closed Saturdays. A larger, full-service spa is available at sister resort The Royal Sands.

  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Royal Caribbean

4.4
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.5
Room cleanliness:
4.6
Room comfort:
4.2
Location:
4.1
Neighborhood:
4.2
91%

of guests recommend

out of 11 reviews

Write a review of this hotel

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DeUndrea from Atlanta, GA
4.0
out of 5
Recommends this hotel
Posted Nov 22 2011

“Very nice staff”

This hotel was great. The hotel staff will go out of their way to accomodate your needs or wants. The resort has a great size grocery store, you do not need to leave the resort for anything. Everything is there. The rooms were clean. The only thing I wasn't too happy with was the policy about changing the rooms on Saturdays. I got a headache during the changing room process.

Marilyn M from Dallas, Texas
5.0
out of 5
Recommends this hotel
Posted Jun 12 2011

“Great vacation and resort.”

Staff were courteous and friendly. They were very attentative to our needs and willing to assist us when we had problems with our flight and transportation to the airport. The resort provided lots of activities and entertainment. We had a very relaxing and enjoyable time.

Beth S from Center Valley, PA
5.0
out of 5
Recommends this hotel
Posted Mar 15 2011

“Wonderful experience”

My husband and I had a fantastic experience at the Royal Caribbean. The food was fantastic. The property was meticulously maintained. They seem to be constantly working on it. Our room was kept sparkling clean. And the beach was great. We had been there a few years ago after Cancun was hit by a major hurricane and the beach was disappointing. But this year, it was back and better than every. Everyone who works there is extremely friendly and helpful, and nicely so. I just can't imagine a better place to have a caribbean vacation.

Area recommendations
In Cancun, I would recommend the hotel zone on the caribbean side. The beach is great.
Serg T
5.0
out of 5
Recommends this hotel
Posted Mar 6 2011

“Great Hotel”

It is a very nice hotel with beautiful beaches. It caters more to the older demographics (50+), at least when we were there. Everything was spotless, only downside was dealing with the towel exchange everyday.

A Traveler from Visalia, CA
5.0
out of 5
Recommends this hotel
Posted Mar 2 2011

“Can't wait to go back”

I really loved that experience I really recommend this Hotel, it was more than I expected, I can't wait to go back, the employess are kindly, helpful and really friendly our room was nice and clean all days that we stayed there. Food was excellent and I love the shopping store.

Area recommendations
Playa del carmen or Chichen itza
A Traveler
5.0
out of 5
Recommends this hotel
Posted Feb 19 2011

“Cancun”

very satisfied

A Traveler from Bridgeport, CT
5.0
out of 5
Recommends this hotel
Posted Jan 5 2011

“Good room value, but prepare to spend a lot on property food.”

Royal Caribbean is in the middle of three Royal properties, all connected and right on the perfect Cancun beach, and the public facilites are interchangeable. However, I got lost several times looking for my room because the layouts are exactly alike. The room was lovely, and most importantly, the bed and pillows wonderfully comfortable (not common in Mexico generally). Every room has a view of the various pools and beach. Service was as good as any "regular" hotel. The difference from other properties on hotel row is that this is a timeshare, and so not all-inclusive. The restaurants on the Royal properties are expensive, as well as the grocery store in the Royal Caribbean. But it is easy to take a bus to the town and restaurants. There are shops and a travel agency in the lobby. And a welcome feature in Cancun in the big hotels--You can put toilet paper in the toilet, and you can drink the tap water. Horray! I was traveling solo, but the facility is family-friendly, with activities for children. My standard room had a separate alcove with microwave, frig., and coffee maker, a walk-in closet with safe, iron and ironing board, and hairdrier in bathroom.

Area recommendations
Vacation travelers go to Cancun for the beach, so definitely get a beachfront hotel. Recovered from the tornado a few years ago, the beaches are beautiful with fine powdery sand, and go on and on. Check out the all-inclusive hotels for a better value. And be sure to visit some of the parks (Xcaret, Xel-Ha, etc.) and some of the Mayan ruins (Tulum is an easy day trip). I personally prefer Playa del Carmen, which is what Puerta Vallarta was to Acapulco some years ago.
Getting there
When you arrive in Cancun, be careful of the people who greet you in uniforms and offer you tours at half price if you pay a deposit. Be sure to read the fine print on the brochure they give you. You are agreeing to attend a timeshare presentation first, after which you get your chosen tour. If you have not attended one of these presentations in the past, beware! You may find yourself buying something you will regret; the sales people are very good! Also, the taxi driver "supervisor" may ask you for more than the published rate. I was asked for 1800 pesos, bargained to 1500, only to learn at the hotel that 1500 was the "published" fare. But for some reason, the driver took me the long way, through the town, maybe to "prove" to me it was worth the cost.
What to pack
Much more casual than in the past, no cocktail dresses or jackets and ties necessary. What you would wear to your neighborhood restaurant in the summer works fine here. During the day, If you stay at the hotel, a coverup for your bathing suit and flipflops are adequate. Cargo shorts are great for touring.
A Traveler from Boston
5.0
out of 5
Recommends this hotel
Posted Aug 4 2010

“The Royal Resorts are great.”

The rooms are well maintained and comfortable but not luxurious. Don't settle for the "lock off" hotel room. Pay the few extra bucks and get the 1BR suite especially if you have 3 or 4 in your party. The staff is very friendly and courteous and the service is outstanding. Food is good and drinks are reasonable. And there is a happy hour every day.

Area recommendations
Lots of good restaurants in Cancun. Definitely try Puerto Madero. Xel-Ha and Xcaret are good day trips. I prefer to rent a car for the day and drive myself instead of taking the tour bus. The drive is easy and the parks are easy to find. The Selvatica zip line tour is fun. They have cenotes for swimming after the zip lines.
A Traveler from Midwest
4.0
out of 5
Recommends this hotel
Posted Jun 16 2010

“Great Place in Cancun to Stay!”

Great Place to stay

A Traveler from Los Angeles
1.0
out of 5
Does not recommend this hotel
Posted Feb 5 2010

“Do NOT stay here!!!!! The managers are NASTY and don't care about guests!”

DO NOT STAY HERE!!!! We found out upon checkin that this is a Timeshare, not a hotel. They don't provide shampoo, etc., nor do they provide maintenance when your shower doesn't drain, and they occasionally turn off the water while you're in the middle of your shower. They don't even offer to reimburse you for your own bottles of water that you needed to use to get the soap out of your eyes when they turned the water off while you were in the shower. We also found out that there are rules like no guests after 10pm after we had already been checked in. The managers were incredibly nasty and unhelpful. They made it clear that the hotel policy was NOT the customer is always right, but rather just say NO to everything. I repeat, do NOT stay here.

Area recommendations
Playa del Carmen

The Royal Caribbean

Kukulcan Boulevard Km 17.5 L-50 Hotel Zone Cancun, 77500 Mexico

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Nearby Points of Interest

  • Playa Delfines - 1.2 km / 0.8 mi
  • El Rey Ruins - 1.3 km / 0.8 mi
  • Aquaworld - 1.3 km / 0.8 mi
  • Luxury Avenue - 3.4 km / 2.1 mi
  • Yamil Lu'um - 4.4 km / 2.7 mi
  • Acuario Interactivo - 4.5 km / 2.8 mi
  • La Isla Shopping Mall - 4.5 km / 2.8 mi
  • Cancun Golf Club at Pok Ta Pok - 7 km / 4.3 mi
  • Nautilus Diving and Training Center - 7.5 km / 4.6 mi
  • Playa Tortuga - 7.6 km / 4.7 mi
  • Cancun Convention Center - 7.6 km / 4.8 mi
  • Plaza Caracol - 7.8 km / 4.8 mi
  • Playa Langosta - 8.1 km / 5 mi
  • Museo de Arte Popular Mexicano - 8.2 km / 5.1 mi
  • Playa Linda - 8.6 km / 5.3 mi

Location Highlights

  • Theme park(s) nearby
  • Marina nearby
  • Beach nearby
  • Casino nearby
  • On beach
  • Airport nearby
  • Convention center nearby
  • Water nearby
  • Full-service health spa nearby

The preferred airport for The Royal Caribbean is Cancun, Quintana Roo (CUN-Cancun Intl.) - 10.7 km / 6.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.

The Royal Caribbean

Kukulcan Boulevard Km 17.5 L-50 Hotel Zone Cancun, 77500 Mexico

Most recent booking for this hotel: less than 10 hours ago.
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