This resort is all-inclusive. This means that onsite food and beverages are included in the room price. Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.

Taxes and gratuities

Gratuities and taxes are included.

Food and beverages

• All meals, snacks, and beverages are included
• 24-hour room service available
• In-room minibar (all beverages included)
• In-room liquor dispensers
• Meals, snacks, and beverages are included at companion properties

Entertainment

• Onsite live performances
• Manager's reception

Not included

• Airport transfers
• Laundry/dry cleaning services
• Motorized water sports
• Use of golf equipment
• Use of golf cart
• Spa/beauty facilities and services
• Transportation to offsite activities
• Offsite tours

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.

A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, spinning, aerobic, and stretching sessions. Tennis courts and complimentary bicycles are on-site. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, two spa tubs, and infinity-pool area.

Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.

Dining choices can be found at six restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.

Meeting, conference, and banquet facilities are on site. A business center provides five computers, a scanner, printer, copier, and high-speed Internet access (surcharge). Wireless Internet access is complimentary in the lobby area.

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for The Royal in Cancún All Inclusive Spa & Resort (scroll up to the All-Inclusive Details section for more information). Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at the adjacent resort, Gran Caribe Real.

Tapas & Pinxos - Serves Spanish tapas from northern Spain and the Basque region. Open for lunch and dinner; located in same building as Maria Marie.

Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.

Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.

24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.

Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.

Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.

Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.

Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.

Sample menu for Spice

Appetizers:

The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.

While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.

A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. A rooftop tennis court allows both day and night play. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

The hotel's spa, SPAzul, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.

SPAzul also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets not allowed

Minimum guest age is 16

Minimum check-in age is 18

Check-out time is noon

Check-in time starts at 3 PM

Caters to adults only

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for high-speed Internet (wired) in business center: USD 1 (for 10 minutes, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Guests under 16 years old are not permitted at this adults-only property.