The Royal Islander All Suites Resort

3.5 star property
Ocean-view resort with a swim-up bar, near Delfines Beach

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May 2024

The Royal Islander All Suites Resort

Photo gallery for The Royal Islander All Suites Resort

Couples dining
On the beach, white sand, sun loungers, beach umbrellas
Restaurant
Pillowtop beds, in-room safe, individually decorated
Massages

Overview of The Royal Islander All Suites Resort

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

Blvd. Kukulcan, Km. 17, Lote 50, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationEl Maguey, Restaurant5 min walk
  • Popular LocationSports Bar7 min walk
  • Popular LocationLight House7 min walk
  • Popular LocationEl Maguey Restaurant7 min walk
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Room options

2 Bedroom Master Suite with Fully Equipped Kitchen

  • 1494 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

1 Bedroom Suite with Fully Equipped Kitchen

  • 801 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Double Room

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

  • 1494 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Suite, 1 Bedroom, Kitchen, Beachfront

  • 801 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Standard Double Room, 2 Double Beds, Beachfront

  • 420 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s) and 1 King Bed(s)

Double Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

Suite Master With Sea View

  • Sea view
  • Sleeps 6
  • 2 Full Bed(s) and 2 King Bed(s) and 2 Twin Bed(s)

Similar properties

About the neighborhood

Cancun

The Royal Islander All Suites Resort is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park reflect the area's natural beauty and area attractions include El Sol de Cancun and Ventura Park Cancun. Traveling with kids? Consider Arrecife de Puerto Morelos National Park and Xoximilco. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Iberostar Cancun Golf Course - 11 min walk
  • Delfines Beach - 16 min walk
  • Oasis Arena - 19 min walk
  • El Rey Ruins - 19 min walk
  • Aquaworld - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Hotel Emporio Cancun - 15 min walk
  • Starcafe - 10 min walk
  • Maria Bonita - 16 min walk
  • Pina Colada Restaurant - 16 min walk
  • Tun-kul - 16 min walk

About this property

The Royal Islander All Suites Resort

Family-friendly resort located in Zona Hotelera
Delfines Beach is located near The Royal Islander All Suites Resort, which provides a swim-up bar, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants. Enjoy onsite activities like volleyball and basketball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Guest reviews give good marks for the dining options, beach locale, and helpful staff
Room features
All 179 individually furnished rooms feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak well of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 43-inch HDTVs with cable channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM–noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Royal Islander All Suites Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Royal Islander All Suites Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Islander All Suites Resort?

Self parking and extended parking are free at this property.

What time is check-in at The Royal Islander All Suites Resort?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Royal Islander All Suites Resort?

Check-out is at 11 AM. Late check-out is available for MXN 5000 (subject to availability).

Does The Royal Islander All Suites Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Royal Islander All Suites Resort located?

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Iberostar Cancun Golf Course and Delfines Beach. Maya Museum of Cancun and San Miguelito are also within 1 mi (2 km).

The Royal Islander All Suites Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews" "
Rating 8 - Good. 249 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine V

Liked: Cleanliness
Disliked: Staff & service
There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.

10/10 Excellent

Tanairi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that you can enjoy all Royal Resorts at no additional cost.
Stayed 7 nights in Jul 2023

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023

8/10 Good

Natalia

Stayed 6 nights in Jul 2023

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.

6/10 Okay

Earth

Disliked: Cleanliness, staff & service
Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Stayed 5 nights in Jun 2023

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service
Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.

10/10 Excellent

Civil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023

4/10 Poor

Joe

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Stayed 8 nights in Jun 2023

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5