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Room type

Deluxe Room, Ocean View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Royal Room, Lagoon View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Royal Room, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room, Lagoon View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

In Cancun Hotel Zone, beach property with a full-service spa

Open-air relaxation

Located on the widest stretch of beach in Cancun, The Westin Resort & Spa Cancun features sea and lagoon views and is 7 km (4.5 mi) from shopping and dining at Plaza Kukulcán.

All-day sunbathing

Beaches, pools, and sundecks facing both the Caribbean Sea and Nichupté Lagoon provide all-day swimming and sunbathing, while a health-and-beauty spa offers holiday rejuvenation.

"Heavenly" slumber

Guestrooms feature Westin's all-white Heavenly Beds, dual-showerhead Heavenly Showers, separate tubs, ceiling fans in addition to air conditioning, and wireless Internet access (fee).

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Hotel Amenities

All-Inclusive Details

All-inclusive room rates at The Westin Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

This property offers both all-inclusive and room-only rates. Meals and beverages at on-site dining establishments, taxes, and gratuities are included in all-inclusive rates.

The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharges).

The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.

Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

  • Free valet parking
  • Free self parking
  • Restaurant
  • Full-service spa
  • Children's pool
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Health club
  • Spa tub
  • Snack bar/deli
  • Children's club
  • Supervised childcare/activities
  • Sauna
  • Steam room
  • Rooftop terrace
  • Breakfast available (surcharge)
  • WiFi (surcharge)
  • Business center
  • Conference space
  • Meeting rooms
  • Babysitting or childcare
  • Concierge services
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Multilingual staff
  • Wedding services
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Number of floors - 6
  • Total number of rooms - 379
  • Tennis on site
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Family Friendly Amenities

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Wireless internet access ( 15 MXN per 24-hour period ), Wired internet access ( 15 MXN per 24-hour period )

Available in some public areas: WiFi (surcharge)

Parking

Free self parking, Free valet parking

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Pillowtop mattress
  • Minibar
  • Room service (24 hours)
  • Television
  • Separate bathtub and shower
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe
  • Phone
  • Iron/ironing board
  • Air conditioning
  • Climate control
  • Ceiling fan
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Where to Eat

Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.

Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks.

Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.

El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.

Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.

Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.

Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening.

Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.

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Nearby Things to Do

This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun, and the other for afternoon sun extending 100 meters (109 yards) along Nichupte Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.

Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 mi) away. Guests have complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.

The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.

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Spa Services

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 15 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): MXN 15 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Free Wi-Fi Offer

Book a stay in an All Inclusive rate plan and receive complimentary in-room wireless Internet access during your stay.

Full details at check-in. Restrictions may apply.

Sunsational Savings

Book a 4-night minimum stay in a "4th Night Free and USD 100 F&B Credit" rate plan and receive the following:

  • 4th night free, reflected at time of booking
  • USD 100 food and beverage credit per stay
Full details at check-in. Food and beverage credit not applicable for breakfast. Offer cannot be combined with any other promotion. Restrictions may apply.

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