Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Vancouver BC

Great location, nicely renovated rooms.

Posted Feb 16, 2015
The grounds of the hotel were nice. The hotel is in a great location. The rooms which have been renovated were very nicely done. We were in a group and two of the three rooms we had were renovated. The one that wasn't was clean but old and in need of an update. The beds were comfortable, the linens and towels were in need of replacement. The staff were not the friendliest. A continental breakfast was included but you had to walk somewhere two blocks away to get it so we didn't bother. There are loungers and umbrellas on the beach but you had to pay for them, 60 pesos per lounger and 60 pesos per umbrella. The loungers were very old and almost falling apart. All in all we did enjoy the hotel for it's location, the renovated rooms were very nice for the price we paid and I would not hesitate to stay there again.
5 out of 5
for Couples
by A verified travelerfrom Denver Co

lovely island ..lovely hotel!

Posted Jan 20, 2015
Pros: Hammock garden, new rocking chairs, palapa areas for gathering, community kitchen space and proximity to beach/ snorkeling.
Cons: beach chairs/ loungers could use updating.
Location: Next door to Fenix and Na Balam, a short walk from downtown.
Our stay on Isla was fanastic! Villa Kiin was a perfect location for us, just a few steps to snorkel, and just far enough away from downtown to avoid the hubub, but close enough for a short walk in the morning to breakfast. The hammock garden is a fantastic place to while away a few lazy hours with a book, and there was even a community kitchen with a hotplate, bottled water and a coffeemaker so you can start your day out right! Our (recently updated) room was convenient, clean, and comfortable! If you are looking for 5 star luxury/all inclusive etc..you may want to try elsewhere. If you want a lovely location, with a friendly staff, beautiful grounds and a snorkeling just outside your door this is a great spot! Good value for our money!
4 out of 5
for Everyone
by A verified travelerfrom Vienna, Virginia

January 2015 four nights

Posted Jan 16, 2015
My wife and I stayed at Villa Kiin 4 nights ending last weekend, and we're very pleased with our room, which was in excellent condition, and the location of the hotel right on its own private beach. we happened on a weekend of strong winds from the East, which produced 6 and 7 feet tall waves breaking on the stones and coral to the right, and a strong current across the basin of water in front of the hotel. However, this was fun for snorkeling, which required some planning on entering upstream to be able to get to the other side . There we're hundreds of fish of various types to see swimming in schools, particularly behind the large rocks on the other side. It made a grand show. The center of town is a 10 minute walk away, and there are many, many restaurants there, and a good sports bar called Jaxs. As for breakfast, the breakfast arranged by the hotel down the street and around the corner is very modest. We did that only one morning and thereafter breakfasted across the bridge at the beautiful restaurant there where all are welcome. My wife and I would gladly go back and enjoy Villa Kiin again, and relaxing and reading in its numerous hammocks as well, including our own right outside our door. We came across several other guests who are regulars on their fourth visits who enjoy the combination of pluses offered here. For snorkeling, the place was outstanding.
5 out of 5
for Families
by A verified travelerfrom Halifax, n.s.

Great location and easy beach access

Posted Jan 10, 2015
Pros: The friendly staff and compact size and location.
Cons: Kitchen facilities
Location: Put on a mask and snorkel out the gate and into the warm ocean or walk along the north coast to the promenade.
This small comfortable hotel is located at the north east corner of the island with direct access to the Kings pool and beach, protected by an off shore reef, with good snorkelling and protected swimming. The centre courtyard is private and protected, open on the sea side to ocean views, with hammocks and tables, very cozy. The hotel manager and staff are very helpful and friendly, a family atmosphere. A short walk to the shopping and restaurant area.
2 out of 5
by A verified traveler

villa kiin hat nur eines: Lage

Posted Jan 3, 2015
ansonsten ist alles für den Preis, zumindest den der Hochsaison, nicht gerechtfertigt. zudem die wirklich unvergleichlich unfreundliche Stimmung der Tresenladies noch dazu kommt. besser nicht!
4 out of 5
for Everyone
by A verified travelerfrom US


Posted Dec 30, 2014
4 out of 5
for Other
by A verified travelerfrom Toronto, Ontario

AWESOME LOCATION! Just what I wanted!

Posted Dec 20, 2014
Pros: Excellent location Clean room Helpful staff Safe Near everything I wanted
Cons: Construction is occurring to improve the hotel and increase rooms - it was a bit noisier during the day but I was rarely in my room so no big deal
Location: It is on Playa Norte at the far east side - quiet location - great lagoon in front with a TON of fish to see just with a regular set of goggles
This was exactly what I wanted. Quiet, clean, safe room. On the beach. Great restaurant across the street. Easy walk to anything in Centro through the streets or along the beach. If you are looking for luxury accommodation with disco and room service +++ this isn't it... do your homework, know what you want and your expectations will be met. This hotel was perfect for my purposes - great price too!!! I've already booked to come back to Isla in March and I didn't even look for another hotel... I just booked here again!
2 out of 5
by A verified traveler

Bare minimun

Posted Nov 25, 2014
We had one of the bungalows, mistake. Room was clean but four things turned me off to it. Cable tv was terrible, so much static we could barely see what was happening. Bathroom sink had no hot water, I looked underneath and it was not even plumbed for hot water, only cold. Shower was more of a drizzle than shower. And finally, because of drainage problems we couldnt put any paper in the toilet, had to put it in the trash can. All of this may be just the difference in cultures but it is what it is. The staff were very nice, the more spanish you speak the better.
4 out of 5
for Getaway With Friends
by A verified traveler

Hyggeligt hotel

Posted Oct 5, 2014 on Hotels.com
Rigtig god beliggenhed - super hyggelig have.
3 out of 5
by mikelefrom Brescia


Posted Sep 5, 2014 on Hotels.com
Personale cordiale, ottima posizione per andare al mare, un pò fuori mano per il centro, non hanno ascensore e quindi difficoltà nel salire le scale con i bagagli, la wi-fi è solo nella reception, colazione pessima e in un'altra struttura distante dall'hotel.