Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Nice place on the far side of the Island

Posted Jan 11, 2015
Great place to relax, but a golf cart is needed to get around.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lawrence, KS

Lovely hotel with amazing staff

Posted Jan 2, 2015
We loved our stay here. Staff were simply wonderful, our room was perfect, and we were a short walk to the beach and snorkeling. We got a great deal and enjoyed a breakfast of fruit/coffee each morning.This is the hotel for you if you like a good deal and are not expecting a resort with tons of amenities (room includes wifi, breakfast, helpful kind staff, toiletries, extra towels when needed, and other "basics" of a room with a kitchenette.) Plan to rent a scooter or golf cart to get around the island! Again- the staff (Rose, Hugo, Sergio, and Carlos) were te best. Great stay, great place.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Playa del Carmen

Todo muy bien!

Posted Aug 24, 2014
No puedo quejarme! Recibi mi habitacion como la pedi, con una decoracion romantica y botella de vino (con cargo extra), todo sin problemas!
1 out of 5
by A verified travelerfrom Texas

Will never go back

Posted Jul 28, 2014
5 out of 5
Recommended
for Couples
by blairfrom tampa fl

a hidden gem

Posted Jul 28, 2014 on Hotels.com
Sergio greeted us every morning with fresh fruit toast and coffee...The room was a very spacious suite...like a little luxurious apartment....
4 out of 5
Recommended
for Getaway With Friends
by BWMfrom MTY, MX

Wake up to he sound of the sea

Posted Jul 2, 2014 on Hotels.com
Amazing location, we had a couple of rooms right on the beach, it has no AC but if you have the bungalows in the beachfront thereĀ“s enough sea wind to keep you cool, although it might get a bit hot at night. Nice design hotel and has a very good italian restaurant. Very quiet and relaxing experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Villas coco

Posted Jun 29, 2014
Very nice place and we would definitely stay here again. Way south on the island but away from noise and our rented golf cart was perfect to get us to and from. Bed was comfortable and room very clean. Only issue was no hot water one evening but was back by the morning. Would recommend to others...
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the receptionist,Carlos was great

Posted Jun 10, 2014
It was quiet awesome room, only issue was the continental breakfast only fruit?
4 out of 5
Recommended
for Everyone
by Angela

Posted Jun 2, 2014
THE HOTEL IS ON THE QUITE PART OF THE ISLAND. THE HOTEL IS RELAXING.
2 out of 5
by pattyfrom oregon

loud construction,dirty pool

Posted May 5, 2014
Pros: The staff are very helpful.
Cons: No construction.
Location: Great snorkeling at el castillo garfeon.5 bucks per day. End of island ruins very cool. The joint has great smoothies..about a couple blocks away.
Construction over wall by pool. made pool dirty and noisy.Air conditioner sounded like a woodpecker in your room about every 3 min.Poured concrete until 9 pm. Looking for quiet ,didn't find it. When construction is over will be a real gem. not now.