Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich, CT

Small cozy hotel

Posted Dec 16, 2014
Staff was all very friendly and helpful. Very comfortable and cozy small hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mitaka, Tokyo

大人向けエレガントなビーチリゾート

Posted Aug 31, 2014
急遽イスラムへーレスで宿泊先が必要になり、エクスペディアで評価の高かったこちらのホテルを予約しました。3食+ドリンクフリー付きのプランでした。 フロント- 温かくて親切でした。早めのチェックイン、遅めのチェックアウトにも対応していただけて感謝しています。 設備- プールやビーチはこじんまりとしていますが、その分静かでプライベート感があります。スタッフがこまめにドリンクサービスなどに来てくれて快適です。南国の花が溢れんばかりに咲いていて爽花好きな私たちには嬉しかったです。レストランはオープンエアのイタリアンだけですが、凝ったメニューで種類が多く、ジャズの生演奏などもあって飽きなかったです。 部屋- 私たちの滞在したお部屋はミストサウナがついていて、プールで冷えた身体には心地良かったです。掃除も行き届いていて清潔でした。 英語が多少話せる方でしたら、カンクンと組み合わせてイスラムへレスに滞在するのはオススメです。素朴な雰囲気があってのんびりできますし、民芸品などはカンクンより面白い買い物ができます。 またこちらのホテルは、ホテル所有のヨットでカンクンから送迎があるそうなので、次回滞在する時は利用したいです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Amazing! :)

Posted Jul 21, 2014
Pros: So accommodating!
Definitely worth it. Staff was great - couldn't have asked for a better turnout. Food was delicious! Everyone was great - will visit again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana, USA

Wonderful service and relaxed atmosphere

Posted Jul 19, 2014
The hotel location at the south end if the island is perfect for those seeking a refuge from the hustle and bustle of many typical resorts. This place offers top-notch service and friendly staff who are quick to smile and willing to accommodate. Jonathan, Jesus, Juan Carlos, and Carlos are a few of the guys working in the restaurant/pool areas who are quite eager to please. And the housekeepers, like Lady (lah-dee) keep the rooms spotless. The view from our 3rd floor room was spectacular and dining in the restaurant offered similarly stunning views of the sea. We purchased a meals-included package for 6 nights and could not have been more pleased with our (2nd) visit to the facility. And we certainly intend to return when possible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

A real diamond in the rough!

Posted Jul 5, 2014
What an amazing little find! Feel so blessed to have found this lovely quaint place with a movie star feel from the 70s on the last 2 days of our holiday, as we took a trip to the island mujeres. They picked us up in their private boat which was so cool. Service wonderful. Food amazing. Truly wonderful. Rooms are in need of a bit of modernizing, but I gather that will happen in a couple of months when zoetry take over. Hope they don't spoil the sacred ambience of the place !
4 out of 5
Recommended
for Everyone
by A verified traveler

Great resort

Posted Jun 13, 2014
Cons: Needs some updating.
This was our 3rd time at Villa Rolandi and it is always a treat. Some areas are showing signs of age and wear and tear such as the hot tub on the patios, but overall a beautiful place. Rooms ( junior suite) are very comfortable, and beautiful. Bed is very comfortable. Shower is double sided and includes a steam shower. Breakfast in our room on the deck every morning is a treat. The staff is mostly very attentive, friendly and helpful. Pool area is beautiful and inviting. Nice but small beach area. Attention to detail is obvious at Rolandis. When we want to feel pampered this is where we go. Restaurant is excellent with great views and choices. We went in June and we basically had the place to ourselves. Rolandis had more if a European feel to it than Mexican. I would recommend this resort to others. You won't be disappointed.
4 out of 5
Recommended
for Couples
by A verified traveler

Great resort

Posted Jun 13, 2014
Cons: Needs some updating.
This was our 3rd time at Villa Rolandi and it is always a treat. Some areas are showing signs of age and wear and tear such as the hot tub on the patios, but overall a beautiful place. Rooms ( junior suite) are very comfortable, and beautiful. Bed is very comfortable. Shower is double sided and includes a steam shower. Breakfast in our room on the deck every morning is a treat. The staff is mostly very attentive, friendly and helpful. Pool area is beautiful and inviting. Nice but small beach area. Attention to detail is obvious at Rolandis. When we want to feel pampered this is where we go. Restaurant is excellent with great views and choices. We went in June and we basically had the place to ourselves. Rolandis had more if a European feel to it than Mexican. I would recommend this resort to others. You won't be disappointed.
5 out of 5
Recommended
for Couples
by Jackfrom Wyncote, Pa

5th visit and we love the Rolandi

Posted Jun 5, 2014
Pros: Very Relaxing, very good service--(pool, restaurant, front desk, bar, room service and maid service.
Cons: Not much--or we would not have stayed here during our last 3 visits to Isla Mujeres.
Location: Golf cart or taxi is necessary--very quiet area and 2-3 miles out of town
This hotel is for people who love a small hotel with very good to GREAT food, service and a peaceful environment. We always ask for a 2nd or 3rd floor room because the views are wonderful. The first floor is for those who like a direct shot to the pools with partial ocean views. There are 2 pools and a very large Jacuzzi-looks like another pool. All were very up to date and well kept. We paid for a suite-- extra space and views were worth it. The tile shower is second to none--steam with glass doors and 4 heads which reach every inch of your body. TV in the room has limited channels and we used it mostly for background music-majority of channels in Spanish. We went to the COZY bar every night-bartender made very good drinks and has a nice personality-nice small bar that opens around 5:30PM. The restaurant food was fantastic. A little pricy but Fantastic. Service by Jesus and staff was excellent. The menu has something for everybody (Starts around $20 US dollars up to $50) and we did it all--- Rack of Lamb to nightly specials (around $20-28 dollars)-everything was very good. We had a Caesar Salad on this first night and it was so good we ordered it every night ( we ate at the restaurant 4X out of our 8 night stay). The Taxi to town cost 78 pesos but we gave them 100 pesos including tip (about $7.80 Us). Gold carts are available at the hotel for around $55 for 4 hours to $75 for a day-you may want to check rates in town-take a GOLF CART tour of the island-great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Rent a golf cart

Posted May 25, 2014
Rent a golf cart - it's the only way to see the island. (60-75 usd per day).eat downtown, food is better and cheaper but drinks are great at the hotel. If you stay at this hotel take the all inclusive yacht to and from the island.
5 out of 5
Recommended
for Couples
by may8from usa

beautiful property

Posted May 13, 2014 on Hotels.com
Excellent rooms, staff and amenities