Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Houston, TX

Zoetry Villa Rolandi - boutique beach resort

Posted Feb 28, 2015
Pros: Service and food was excellent! The pools were great along with the direct private beach. Very happy with the grounds. Rooms were nice and spacious
Cons: Need to fix the plumbing issues in the rooms.
Once we landed in Cancun we were immediately picked up by our driver, taken to the private yacht and off we go. This was all arranged by the hotel so very seemless. The car ride was about 20 min, and boat ride was about 25 min. Once we arrived our room was not ready so we changed clothes and headed to the pool. It took a few hours before our room was ready, but no biggie. The hotel has 35 rooms, 25 were booked when we were there. The resort is very boutique, sits right on the private beach, has 3 pools and a large heated hot tub. 2 restaurants. Given there are 35 rooms and only around 50-75 guest, you get the enjoy everything stress free. The pools are great, very pretty overlooking the ocean. The beach is about 75 yrds wide. Private. Really loved the 2 restaurants, one is open at night only and is 7 courses that change nightly, French. It was killer good. The other is an Italian inspired restaurant that does all 3 meal periods. The fish and pastas were great. Everything is scratch cooking and very fresh. The service everywhere on property was amazing. You become friends with the other guest and staff since it's so small, which was nice. LOVED IT! Areas that Zoetry will need to address: plumbing in the rooms. All guest has issues at some point with hot water, low water flow, toilet, or the hot tub in your room. It seems that Zoetry will need to address this quickly as it was annoying for many. We were luck and had to have our hot water adjusted once.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Minneapolis, MN

Wonderful Hotel, Food and Staff!

Posted Feb 15, 2015
Pros: The food and size
Cons: Our hot tub wasn't working the best
Location: The island is small and it is easy/quick to get to town. We mostly stayed at the hotel, but one day rented a golf cart to explore the island.
My husband and I had a wonderful stay at Zoetry Villa Rolandi. The staff was so attentive, the weather was perfect and the food was amazing. We loved that this was a smaller hotel and that they had a boat that picked us up in Cancun. We were impressed with the food. I would highly recommend this hotel and hope to return again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relax with luxuries

Posted Feb 14, 2015
Amazing pools, gardens, beach, dining, yoga, stretching, spa...
5 out of 5
Recommended
for Couples
by A verified travelerfrom Akron, OH

Incredible location on west coast of the island.

Posted Feb 8, 2015
Pros: We loved the personal yacht transportation from Playa Linda in Cancun to the resort dock. The food is exquisite. the infinity pool and ocean view.
Cons: The facilities need some minor maintenance and investment.
Location: Snorkeling, beach, dolphin watching, shopping, sunset cruises, etc.
This hotel is truly unique. We have stayed in beautiful resorts in many parts of the world. Villa Rolandi is in a class by itself. The quaintness, the location, the view of the ocean, the staff, and the food make this hotel one of the best ever. If you are looking for a romantic get-away, look no further than the Villa Rolandi on the island of Isla Mujeres.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta GA

Wonderful experience

Posted Feb 3, 2015
Pros: The restaurants. The service.
Cons: The pool loungers were a little uncomfortable and need better cushions. The pool could use a heater (we stayed in January).
We had a fabulous 5 day vacation. I would highly recommend this hotel to anyone. You definitely want a room on the 2nd or 3rd floors. Both restaurants were very well managed and the quality of the food was outstanding, far superior to any other all-inclusive hotels you will stay at. The staff are all extremely helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich, CT

Small cozy hotel

Posted Dec 16, 2014
Staff was all very friendly and helpful. Very comfortable and cozy small hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mitaka, Tokyo

大人向けエレガントなビーチリゾート

Posted Aug 31, 2014
急遽イスラムへーレスで宿泊先が必要になり、エクスペディアで評価の高かったこちらのホテルを予約しました。3食+ドリンクフリー付きのプランでした。 フロント- 温かくて親切でした。早めのチェックイン、遅めのチェックアウトにも対応していただけて感謝しています。 設備- プールやビーチはこじんまりとしていますが、その分静かでプライベート感があります。スタッフがこまめにドリンクサービスなどに来てくれて快適です。南国の花が溢れんばかりに咲いていて爽花好きな私たちには嬉しかったです。レストランはオープンエアのイタリアンだけですが、凝ったメニューで種類が多く、ジャズの生演奏などもあって飽きなかったです。 部屋- 私たちの滞在したお部屋はミストサウナがついていて、プールで冷えた身体には心地良かったです。掃除も行き届いていて清潔でした。 英語が多少話せる方でしたら、カンクンと組み合わせてイスラムへレスに滞在するのはオススメです。素朴な雰囲気があってのんびりできますし、民芸品などはカンクンより面白い買い物ができます。 またこちらのホテルは、ホテル所有のヨットでカンクンから送迎があるそうなので、次回滞在する時は利用したいです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Amazing! :)

Posted Jul 21, 2014
Pros: So accommodating!
Definitely worth it. Staff was great - couldn't have asked for a better turnout. Food was delicious! Everyone was great - will visit again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana, USA

Wonderful service and relaxed atmosphere

Posted Jul 19, 2014
The hotel location at the south end if the island is perfect for those seeking a refuge from the hustle and bustle of many typical resorts. This place offers top-notch service and friendly staff who are quick to smile and willing to accommodate. Jonathan, Jesus, Juan Carlos, and Carlos are a few of the guys working in the restaurant/pool areas who are quite eager to please. And the housekeepers, like Lady (lah-dee) keep the rooms spotless. The view from our 3rd floor room was spectacular and dining in the restaurant offered similarly stunning views of the sea. We purchased a meals-included package for 6 nights and could not have been more pleased with our (2nd) visit to the facility. And we certainly intend to return when possible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

A real diamond in the rough!

Posted Jul 5, 2014
What an amazing little find! Feel so blessed to have found this lovely quaint place with a movie star feel from the 70s on the last 2 days of our holiday, as we took a trip to the island mujeres. They picked us up in their private boat which was so cool. Service wonderful. Food amazing. Truly wonderful. Rooms are in need of a bit of modernizing, but I gather that will happen in a couple of months when zoetry take over. Hope they don't spoil the sacred ambience of the place !