Reception

Reviews of UBar Inn & Suites

2.5 out of 5
UBar Inn & Suites
130 W Ash Street, Canistota, SD

Reviews

8.2

Very Good

Rating 10 - Excellent. 84 out of 176 reviews" "
Rating 8 - Good. 52 out of 176 reviews" "
Rating 6 - Okay. 21 out of 176 reviews" "
Rating 4 - Poor. 10 out of 176 reviews" "
Rating 2 - Terrible. 9 out of 176 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Todd

Traveled with family
Disliked: Staff & service
We went to check in and no one was there. We called the number on the door and there was no answer. We left a message and no one called us back. Luckily we found somewhere else to stay.
Stayed 1 night in Dec 2021

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice in this lovely town. Very Clean and when I asked for more coffee I got it right away for my room.
Stayed 2 nights in Oct 2021

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and beds comfortable. The only thing that was off was there was no towels in the room. Found them eventually in the laundry area.
Stayed 1 night in Sep 2021

4/10 Poor

Brenden

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room clearly hadn't been serviced. The trash cans outside were overfilling with trash and never addressed. Beds were clean, but that's about it. Defiantly NOT worth the money. There's also clearly people living in these rooms. I'd avoid this place. The picture are very deceiving.
Stayed 1 night in Jul 2021
Response from Dana on Sep 11, 2021
Of course their are people that live here. When your job makes you travel and away from home where would you think they would live?? In there cars?? Pretty certain just about every motel across the US has people temporarily living in them from time to time. And what is wrong with that?? Some of the most awesome guests we have had are our long term temporary guests working in the area either on roads or as travel nurses. Sorry that made your stay unpleasant knowing that they lived here!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean small property. Very late check-in (after 9 pm). No problem at all. Called office. Staff was there after 2 minutes. Very nice and friendly. Pet friendly. Only $10 fee for dog. No issue with a 45 lb dog. Stayed one night only on a Road Trip. Would book it again. Thank you!
Stayed 1 night in Aug 2021
Response from Dana on Sep 11, 2021
Thank you so much for taking the time to leave us such a kind review! So glad you enjoyed your stay!!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Comfortable Motel
Modest '50s style older strip motel. Clean, comfortable. Hostess - helpful and gracious. Great for dog. Direct exit to outside. Good place to walk dog. Low pet fee. Canistota is only 5 miles or so from I-90, but it has a very remote feel. Dog wanted to go out at 2 am. The streets are lit, but the silence is deep. Nothing was moving and traffic noise from the interstate didn't travel to Canistota. Internet OK. Ookla 14 Mbps. Occasionally dropped."
Stayed 1 night in Aug 2021
Response from Dana on Sep 11, 2021
Glad you enjoyed your stay with us! Thank you for your kind review!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We ended up arriving quite late and we were able to call ahead to let them know and they had the keys ready for us and processed our payment so we could get into the trim and settled right away.
Stayed 1 night in Jul 2021
Response from Dana on Jul 29, 2021
So glad that you enjoyed your stay with us and that we were able to make check in easy and smooth for you traveling late!! Thank you for taking the time to leave us a review!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Dana on Jul 29, 2021
Thank you for your feedback! We are glad that you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U bar was a nice quiet place for overnight stay during our travel across South Dakota. Worked out well for us. Easy check in and reasonable priced. Only negative is that it was a little off our path but was an easy drive to and from I 90.
Stayed 1 night in Jun 2021
Response from Dana on Jul 6, 2021
So glad you enjoyed your stay! We appreciate you taking the time to leave us such a kind review! Thanks again!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very bad I don’t recommend when I came there was no one in the office the office really dirty they say that the breakfast is free and it’s not true and the place where the breakfast is very dirty and dusty outside the hotel very very dirty I had to cancel my stay in this hotel of how dirty it is and I had to pay for one night for charges I don’t recommend very bad hotel
Stayed 2 nights in Jun 2021
Response from Owner on Jul 13, 2021
Anonymous reviews are not credible, especially when most reviews are contrary to what this person said

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet little town, friendly staff and clean.
Stayed 1 night in Jun 2021
Response from Dana on Jun 21, 2021
Thank you so much for the kind review and for taking the time to leave us a review! Hope that you are ever in the area again you will stop by and stay again!!

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating
We arrived very late and had made this reservation at the last minute. They went above and beyond to accommodate us!
Stayed 1 night in Jun 2021
Response from Dana on Jun 20, 2021
Thank you so much for taking the time to leave us a great review! So glad we had a room for you to get off the road for a bit! If ever in the area again please stop back by!! Thanks again!!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly.
Stayed 1 night in Jun 2021
Response from Dana on Jun 15, 2021
Thank you so much for taking the time to leave us such a great review. I am glad that you enjoyed your stay with us and if ever in the area you will keep us in mind and come again! Thanks again!!

4/10 Poor

Johnny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy
Called 3 times to number for desk with no answer. When i showed up office was locked and a young man came and booked me in saying his mom was gone. On speaker phone she gave him a room to put us in and said it was cleaned and ready. The room was absolutely filthy and no way it had been cleaned at all. Upon checkout again the office was empty with nobody to check out with so i just left. They had no breakfast to offer even though the booking said it did...the young man was nice and helpful but that was the only good thing.
Stayed 1 night in May 2021
Response from Dana on Jun 7, 2021
I do apologize that you did not have a enjoyable stay. To the best of my knowledge I was putting you into a clean room. I had my son there to help you get checked in. I wish you would have let him know that the room was not clean and he would have made it right for you! Again I do apologize that your stay was not as enjoyable as it should have been.

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town
This is our 2nd stay because the staff is so friendly and the rooms are clean and comfortable. There are other choices in town, but these people are kind and truly appreciate your business.
Stayed 1 night in May 2021
Response from Dana on Jun 4, 2021
Thank you Teri so much for taking the time to leave us such a great review! We truly appreciate your business and that your stays with us have been so comfortable! We try to make everyone feel at home! Thanks again and look forward to seeing you more this summer hopefully!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked like it was just remodeled it was clean..
Stayed 1 night in May 2021
Response from Dana on Jun 4, 2021
Thank you so much for taking the time to leave us such a nice review! Glad you enjoyed your stay!!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The manager was very accommodating. She quickly took care of all requests. The bed was very comfortable and the room was clean. The bath towels were soft and fluffy. The HVAC was very noisey. We had to run it for awhile and then shut it off to be able to hear each other and to sleep. Not sure if it was just in out room, or all. We didn't speak to the manager about it - just dealt with it.
Stayed 5 nights in Apr 2021
Response from Dana on Jun 4, 2021
Thank you for leaving us a review and letting us know that you enjoyed your stay with us! I wish I would have known about the HVAC being loud, I sure would have had my maintenance man fix that for you! It is fixed now. Hope to have you back again!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Dana on Apr 16, 2021
Thank you for taking the time to leave us your feed back!

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Canistota
No frills but very clean and well maintained
Stayed 1 night in Mar 2021
Response from Dana on Apr 1, 2021
Thank you so much for your kind review Teri!! I look forward to you staying with us again in the future when you are back in the area!! Thanks again!!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
covid messes up things so much
Stayed 1 night in Jan 2021
Response from Dana on Jan 25, 2021
I agree with you 100%! Im sorry if things were not up to your expectations due to covid, it is out of my hands. I sure wish we could have made your stay more enjoyable. If ever in the area again I hope you will stay with us again and hopefully all this covid will be in our past!! Thank you for your review and choosing to stay with us!!

10/10 Excellent

Anya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Dana on Dec 14, 2020
Thank you Anya! We are so glad you enjoyed your stay! We appreciate you taking the time to give us a review!

4/10 Poor

DAVID

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Dana on Jan 25, 2021
I wish I could have made your stay more enjoyable, but in order for us to correct anything I would need to know what you did not like about the stay. I do appreciate and welcome the feedback! Thank you for staying with us!

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Dana on Aug 25, 2020
Thank you! We are so glad that you enjoyed your stay with us and that you will come stay again when you are in the area next time!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
The room was so much nicer than expected! Exterior a bit outdated, room was just perfect, clean, well appointed quiet and everyone friendly.
Stayed 1 night in Aug 2020
Response from Dana on Aug 25, 2020
Thank you! We are so glad that you enjoyed your stay with us and that you liked your room! Hopefully you will keep us in mind if in the area again and by that time you will get to see some of the new property updates.

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Dana on Aug 25, 2020
Thank you! We are so glad that you enjoyed your stay with us and that you will come stay again when you are in the area next time!

8/10 Good

Kelvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small town Motel
If The room would have had a refrigerator it would have bin perfect !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Looked a little sketchy going into the town, but was pleasantly surprised. Cute place to stay. Great value.
Stayed 1 night in Aug 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sturgis stopover
I was on a trip to the Sturgis motorcycle rally. Registered online. Small town where everything closed at sunset. No one at office when I arrived at midnight, but owner responded from out of town within 15 minutes of me calling posted phone number. Rate was reasonable, room was in good condition, and customer service was excellent. The owner returned in the morning to prepare french toast and coffee for guests as they got up. Met up with other veteran rally attenders and got great tips on making the best of the event. Would definitely stay here again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel , have stayed here several times. Off the beaten path of I-90 which I like
Stayed 1 night in Aug 2019

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Sturgis with friends
Stayed 1 night in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay on a rainy night
Very clean help was great lots of room inside. Planing on staying there again next trip.
Stayed 1 night in Aug 2019

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t bother booking in South Dakota small town
We were told there wasn’t a room for us after we booked on line. We were asked if we wanted 2 single rooms at same price.. no we have 2 adults and 14 yr old boys so we didn’t want to have them alone in a room or share a bed with kids. After 29 min. He said he had a dirty room that I ended up cleaning and changing sheets as he washed out sink. I discovered next morning.. no toilet paper and even though complimentary breakfast was from 7-11 at 9 no one was even in the office yet to unlock. The family that showed up just after he left at 11:15 pm was who I felt most sorry for. They didn’t even get in a room & had to leave. They called # on office door only to hear the phone inside empty office ringing.
Stayed 1 night in Jul 2019

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t able to stay due to hotels.com not initially staying in the booking process that check in time was only until 10pm. I was never able to get ahold of anyone at the UBar hotel from 8-10pm
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of a little town. Comfortable beds, a clean room, and enough towels and washclothes were provided. No mini fridge. Breakfast was suppose to start at 7:00 and staff showed up 10 minutes late so we decided to leave and grab food on the way out of town.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Older hotel but well maintained
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Clean friendly staff Been remodeled. Mthe breakfast was okay. Good price for the room
Stayed 1 night in Jul 2019

8/10 Good

Nelson

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet and off the beaten path.
A nice out of the way motel that I won't hesitate to use again.
Stayed 1 night in Jun 2019

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for the money but no breakfast.
About 10 minutes off the freeway- quiet neighborhood. Motel was clean and front desk attendant was very pleasant. Room and beds were very comfortable. Great motel for the price. I was disappointed that breakfast was suppose to be included, and by 8:15am the front office was still locked and all the lights were off. When traveling with 6 people we take the “breakfast included” into consideration with the cost of the night’s stay. Plus breakfast and coffee at the hotel saves us time from getting off the freeway to grab something. There was also no shampoo in the room.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Toni

Liked: Cleanliness, property conditions & facilities
Was not expecting to be so far and secluded from Sioux Falls. Shower head was broken and we missed breakfast because it was only until 9am. That being said, the room was one of the cleanest rooms I’ve ever stayed in and I was very impressed. Did the job for what we needed which was a restful sleep.
Stayed 1 night in Mar 2019
Response from AL on May 21, 2019
Toni I hope on your next visit we will have a perfect 10. We have new management and we look forward to your return.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop for the night.
Surprisingly nice for small town Nebraska.
Stayed 1 night in Mar 2019
Response from Alan on May 14, 2019
We are a small town with some of the best Doctors in the country. Please come back again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there the office was closed. My invoice and keys were in the phone box. Very clean and quiet
Stayed 1 night in Mar 2019
Response from AG on May 14, 2019
Thank you for your stay. We take pried in our clean rooms.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
On the third night we discovered bed bugs in our pillows. this was also after discovering bites on our arms and legs from the previous nights sleep. Also in the 4 night stay our room was never serviced. Very disappointed with this motel especially since it was a great stay last year.
Stayed 4 nights in Mar 2019