All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is an absolutely lovely property. Rooms are very nice, loved the balcony, beautiful pool, access to a private beach, very warm and welcoming staff. We wish we could have stayed longer.
Verified traveler
Stayed 2 nights in Sep 2023
Response from Alexia Rooms Division Manager on Sep 30, 2023
Dear Madam, Dear Sir,We appreciate very much your comments regarding your stay at Imperial Garoupe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure to welcoming you again for your next stay. Thank you again and best regards from the French Riviera, Alexia TosaniRooms Division Manager
We stayed here in Aug 22 and it was really, really good. So we decided to come again for a few days. And it’s just as lovely!
Simon
Stayed 2 nights in Jul 2023
Response from Alexia Rooms Division on Aug 3, 2023
Dear Sir, Thank you for your lovely feedback about your stay with us, It was a real pleasure for us the welcome you!We hope to have the chance to welcome you back.Best regards,
Beautiful hotel, secluded great service five star all the way will stay here again
michelle
Stayed 1 night in May 2023
Response from Alexia, Rooms Division Manager Hotel Imperial Garo on Jun 6, 2023
Dear Michelle, All the Imperial Garoupe Team, thank you for staying with us and your lovely feedback.We are glad to hear that you enjoyed our Hotel , Restaurant and Service all the way.We hope to have the chance to welcome you back in the future.Yours Sincerely,
Response from Gilbert Irondelle-General Manager on Aug 23, 2022
Dear Mister Shaw,We would like to thank you very much for your pleasant comments and are delighted to read that your stay with us was memorable.We are encouraged by your appreciation and it strengthens us to continue our efforts to ensure that your next stay takes place in the best conditions.We hope to welcome you soon at the Imperial Garoupe.Best Regards.Gilbert IrondelleGeneral Manager
The staff are exceptional.Locatiion is very good
Very good value.
Verified traveler
Stayed 5 nights in Sep 2019
Response from General Manager on Sep 21, 2019
Dear Guests,
We thank you for taking time to share your experience at the Imperial Garoupe Hotel.
We are happy to read that you ave enjoyed your stay !
Looking forward to the pleasure of wlecoming you again the next summer.
Best Regards.
We were only there overnight so didn’t experience the hotel much but it’s on beautiful grounds and the staff were lovely.
Verified traveler
Stayed 1 night in Sep 2019
Response from Hotel Imperial Garoupe on Oct 29, 2019
Dear Guests,
We thank you for you kind comment.
We are delighted that you have enjoyed your stay with us.
Looking forward the pleaure of welcoming you again the next summer.
Kind Regards.
Exceptional service. Check in was personalized and simple. Staff was delightful and attended to all of our needs.
Cynthia
Stayed 1 night in Sep 2018
Response from Gilbert Irondelle on Sep 19, 2018
Dear Guest,
We thank you for your laudatory comment which encourages us always has to improve our establishment in the service of our guests.
Kind Regards.
I stayed with my friend and the staff was so professional and made us feel so welcome. Our room was beautiful and housekeeping did a fantastic job everyday. Everything was so clean and beautiful. I will be back again!
Verified traveler
Stayed 3 nights in Aug 2018
Response from Gilbert Irondelle Managing Director on Aug 29, 2018
Dear Guest,
Thank you for sharing your experience at the Hotel Imperial Garoupe.We are happy that you have spent an " amazing stay" with us. The whole team joins me to thank you. Looking forward to the pleasure of welcoming you again. Kind Regards.
6/10 Okay
akiko
Aug 9, 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
I started 2days the s hotel. If I had to stay more days than 2days I would changed hotel. There wasn’t enough breakfast and wasn’t cup or spoon . Very uncomfortable for stay.
akiko
Stayed 2 nights in Aug 2018
Response from Gilbert Irondelle on Sep 12, 2018
Dear Madam,
We are saddened to read that your stay was not as high as your expectations. Unfortunately you did not come directly to see us to discuss it. We sent you an e-mail from your departure and unfortunately we are always looking forward to reading you for power to discuss it. We hope to welcome you again among us.
Kind Regards.
The service was excellent, however, breakfast opens at 7:30am with basically no room service before available.
No water supplied in the rooms so we had to pickup a six pack in town.
No coffee maker offered in the rooms or available.
The staff was more then accommodating with any other request.
Struttura elegante, si distingue per il silenzio e la tranquillità
Paolo
Stayed 2 nights in Aug 2023
Response from Alexia on Aug 22, 2023
Egreggio Signore Paolo, La ringrazio per il suo feedback, Siamo felici di leggere che ha apprezzato il vostro soggiorno con noi.Saremo lieti di darvi il benvenuto nel nostro hotel!Distinti Saluti, AlexiaDirettrice dell'alberghoGrazie per il tuo feedback e siamo felici di leggere che ti è piaciuto il tuo soggiorno con noi.
8/10 Good
Claudia Connor
Jul 1, 2023
Liked: Cleanliness, staff & service
Breakfast quiet bad - even with breakfast included you have to pay for eggs extra. There will be a renovation in September- better to stay after that.
Claudia Connor
Stayed 3 nights in Jun 2023
Response from Alexia on Jul 1, 2023
Dear Mrs Connor, We would like to thank you for taking the time to fill out our customer questionnaire following your stay in our hotel.We are very sorry to hear that you are disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused. Thank you for your understanding and for helping us to improve the quality of our service.With all our very best regardsThe Hotel Imperial Garoupe Team Management
Skønt sted med god atmosfære og fantastisk betjening.
Bente
Stayed 5 nights in Apr 2023
Response from Alexia Tosani Rooms Division Manager on May 22, 2023
Dear Bente,Thank you for choosing the Hôtel Imperial Garoupe for your stay. From the entire team, it was a real pleasure having you with us. Thank you for your kind feedback. We hope to have the chance to welcome back in the future.Yours Sincerely,
Hotel com excelente localização, muito perto da Fontana Di Trevi, restaurantes ótimos no local. Atendimento excelente, os atendentes são muito educados e solícitos. Todos, sem exceção.