“A quaint retreat in Cape Charles, VA”

Our trip was at the beginning of May, and it was almost eerie how quiet and remote the hotel was but that's not necessarily a bad thing. The room was clean and we had no problems getting the rest we wanted after a days worth of driving, and overall it was a nice, relaxing first leg of our vacation. Two highlights for me were picking up dinner and having it on the resort's private beautiful beach where you can find a deck with patio table set up for their restaurant (which wasn't open due to the season?), and right across the highway was a nature reservation with great kayak trails. The price wasn't bad either.

“Sunset Resort”

The gentleman at the front desk was so courteous and friendly at check in. He explained all policies regarding pets which made me feel good that my dogs would be staying in a safe environment and I did not have to work about flea infestation. The room was nice. There was some evidence of aging but overall it was a nice place to stay.

“Very tired hotel”

This hotel is old and not well maintained. The air conditioner in my room did not function, for instance. The lobby and my room smelled of mildew and/or the sea, which is close by (not a good smell.) However, my room appeared to be very clean. The night manager who checked me in was friendly and efficient. The towels were thick and fresh. The provided shampoo, conditioner and hand cream were fine. A breakfast was included, by the lobby and seating area had a nasty smell, so I didn't bother with breakfast. There are not many hotels in this area, so this hotel may be the best of a limited batch. I can't really recommend this hotel, but it might be fine for families of modest means who need a clean, but not very fancy place to stay.

“Not a bad Hotel, but truly needs improvement”

We (4 people: 2 adults, 1 toddler and 1 newborn) went to Cape Charles to have some relaxing time off of the city buzz and based upon previous researchs you do get quietness indeed as the area is most visited by RV riders and occasional travelers who stop by to rest for the following day travel, so do not expect the conveniences (shops, restaurants etc) that a medium size city normally offers. You do get the feel of being in a country area, but with a few (really few) spots with sand and sea water. The resort does give you access to the beach and I need to point out one thing here: As the space is quite small, you have the impression that it is a private beach. Not only by the space but also they claim to be private (we were at the beach at the same time a thunderstorm was approaching, then I guy from the restaurant came to the sand and said the space was private and for security reason we would need to leave). When I actually heard that I imediatelly got really disappointed as by being private you would expect maintenance, which clearly wasn't happening as there was lots of sea remainings and other things in the sand, so if there is any care, it is very much limited. Hotel itself looks like it WAS a great place that bankrupt and now is being slowly brought to life. Linens/towels were decently clean. BTW, if you need cribs, be prepared to pay $10/night. Only knew about it at check-in. Only recommend this hotel bcause there's no other close to the beach.

“Enjoy a relaxed time”

The Sunset Beach Hotel is an older hotel and if you are looking for the Ritz, this is not it. But it is realtively clean and convienent. The best is the staff. Pam the general manager went above and beyond during our stay. We requested and had both a refridgerator and internet in our room. We traveled off-season so we knew that many of the ammenities would not be available. But the breakfast was nice and the private beach really nice. Cape Charles is a great place to relax and not get caught up in all of the activities at VA beach. Its close enough to drive to Bush Gardens. We were able to relax and enjoy our stay. If we ever travel back to Cape Charles, which we hope to do soon, we would stay at the Sunset Beach Hotel. You really can't beat the value. And the staff is the best.

“Bait and Switch”

Web site misleading. Outdoor pool was in full of contruction materials, there is no restaurant and the complimentary breakfast was not worth the daily rate. On the plus side our room seemed newly renovated and the walking distance to the beach wasn't that far. Once at the beach there was a bar and a small outdoor/indoor restaurant. Looks like new management is attempting to fix and update years of neglect. We won't be returning anytime soon.

“won't go back there”

The Tv channels were bare, there was no WIFI, but the worst was sand in the tub( too much to have been cleaned) and in the bed!!