Ratings based on 533 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Massachusetts

Central to shopping, restaurants & beaches.

Posted Sep 23, 2014
Pros: Location and the restaurant which served breakfast which was very good.
Cons: New carpeting and a real good cleaning. Rooms were dirty. Better accommodations for handicap rooms.
Location: Lots of restaurants, no too far from Hyannis and shopping.
It was not a pleasant experience. Room was old, rug very dirty no walk in shower for a handicap room. Our king size bed woke us out of a sound sleep at 2:00 am with a loud noise and then collapse. Night attendant gave us a new room next door but nothing was acknowledged of our terrible inconvenience by the front desk the next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Pleasant stay

Posted Sep 10, 2014
Pros: Beds were firm and very comfy. Didn't use the outdoor pool, but indoor was very large and wonderful. Desk staff personable and helpful with questions.
Cons: NEEDS A/C in hotel bar area. Also, a good cleaning of the rooms. Layered dust on lampshades and around floor edges with cobwebs. Overall clean though.
The hotel was a great choice. About middle of Cape area, so, easy to get around. Plenty of shopping, restaurants and entertainment close by. Overall, the rooms were clean and well maintained. I know they have to be flipped quickly for new guests, however, it would be nice if they did a more through cleaning maybe on a rotating basis. The lampshades had quite a bit of dust with cobwebs to boot. Not a big deal, but those shades are over my sleeping head. The bar area is small, but nice. Except...there was no A/C. We stayed early Sept and it was a sauna up there! We were told it was broken most of the summer. At the rates that are charged for the drinks alone this should be repaired before next season. Yes, I could go elsewhere, but I like the idea of having a few while watching a game, socializing and NOT needing a DD to get home. Also, we invited family over for the social night (in the sauna/bar, lol). Be aware the bar does not take credit. They weren't told that by the bartender. Bartender assumed they were staying in hotel so tab would be added to room. This was odd because they never asked for the room number at the beginning. Cash only if not a guest or you don't want it added to your room bill. Let me be clear. I really liked to hotel and plan on staying there again. The above are just a few items that could use some improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 8, 2014
Pros: Rooms look alright. They are comfortable. Pool and hot tub are good
Location is walking distance to many restaurants, take out places, grocery stores and liquor stores.
2 out of 5
by A verified traveler

Posted Sep 5, 2014
bathtub dirty-sliding glass doors had no screen and no extra safety lock
2 out of 5
by A verified traveler

Posted Aug 25, 2014
Pros: The breakfast cafe, very nice.
Location: Good
Our DVD player did not work and they tried to fix it but could not, our grandson was very dissapointed. The clock next to the bed did not work as well. The mattress was very bad for the back need and update that. Just not what we expected for the price we paid. Other nearby hotels where so much better.
2 out of 5
by A verified traveler

Too old facilities, smells a lot.

Posted Aug 21, 2014
Too old facilities, smells a lot probably due to bad fungus. Staff were kind but not enough to offset feelings of bad smells.
3 out of 5
Recommended
for Everyone
by A verified traveler from enfield ct

Nice hotel close to everything !

Posted Aug 14, 2014
My daughter and I spent 2 nights mid week and had a wonderful time .
2 out of 5
by A verified traveler from massachusetts

convient to restaurants, beaches

Posted Aug 13, 2014
Pros: pool
Cons: update rooms fix plumbing
Location: good location, close to beaches, mini golf and inflatable water slides
Very dissapointed with this hotel. Room was very small and old looking. Had major plumbing issues having to have maintainence come up to room daily, although they were very prompt. Indoor and outdoor pool was very nice, but that about all. Not comfortable in room at all.
2 out of 5
Recommended
for Everyone
by A verified traveler from Boston, ma

adequate hotel

Posted Aug 12, 2014
Pros: Location was great, near good eateries
Cons: Air conditioner upgrade, dirty bar near outdoor pool needs upgrading, entrance doors need fixing. More towels given out daily.
Location: Ann and Frans for breakfast, Dunkin next door, beach short drive
Was adequate and not overly expensive. Good value for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Great hotel.Convienent location.Staff pleasant.Clean room.