Hallway

Reviews of All Seasons Resort

2.5 out of 5
All Seasons Resort
1199 Route 28, South Yarmouth, MA

Reviews

8.2

Very Good

Rating 10 - Excellent. 331 out of 916 reviews" "
Rating 8 - Good. 367 out of 916 reviews" "
Rating 6 - Okay. 135 out of 916 reviews" "
Rating 4 - Poor. 56 out of 916 reviews" "
Rating 2 - Terrible. 27 out of 916 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

James

Traveled with partner
Disliked: Property conditions & facilities
I don't like this place. I don't enjoy leaving reviews like this There's no elevator so we had to drag our bags up to the 2nd floor. It's an old hotel made to look more modern. The bathroom is closet size with the sink/mirror out in the common area. The breakfast consisted of no eggs or breakfast meat of any kind. The only fruit was apples. I won't stay here again. There are much newer places to stay in this area. I went to check out and the front desk was unattended. I left the door keys in a box after standing around for a while waiting for the desk Clerk. I'm not sure there was one on duty. Go elsewhere.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Thank you for sharing your feedback, constructive. Firstly, you reserved a room on the second floor. Just to be clear, if you were having issues with the stairs, you could have said something to the front desk. It would be a pleasure to switch your room. Descriptive information and pictures of the property are advertised. At times, the front desk has to leave the desk to assist others. We apologize for the inconveniences at check out. For future references, if you have trouble going up the stairs. Contact the resort, just so you know, the majority of the resorts in Cape Cod does not have an elevator. We honor your decision.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Feel safe staying there and very convenient
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 31, 2024
It was a pleasure to have you staying with us. We appreciate your stay and feedback.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Jan 15, 2024
Thank you for staying with us. We appreciate your stay!

2/10 Terrible

Natania

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was fine, except for the excess of chlorine in the spa tub. It was burning everybody’s eyes that no one could stay on it. However the breakfast was the worst I’ve ever had. It’s nothing like the picture they have on line. No hot food at all. No bacon, no eggs, no sausage, no yogurt… only toast, bagels, old fruits, some cheap muffins, coffee, juice and cereal. People had to bring their own eggs if they wanted some… I never saw that in any hotels I’ve stayed. Worst experience!!!
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 15, 2024
Thank you for sharing your feedback, both positive and constructive. The pool and hot tub have to be treated. Hot breakfast is not served during the winter season. We apologize for any inconvenience this has caused.

10/10 Excellent

MELISSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, hot tub, and sauna were all excellent. The room was comfortable and quiet.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 15, 2024
Great! We appreciate your stay and dfeedback.

8/10 Good

KERRY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprising gem! We arrived late in the evening to a full hotel. Check in was good we had reserved 2 rooms. Beds very comfortable very clean. Room overlooked outside pool Grounds are quite nice with beautiful hydrangeas. Breakfast was available but we went out. Coffee and tea were available in the lobby. The best was the indoor pool, and the hot tub. Both are huge! They were fabulous. We didn’t know what time the pool closed, a couple of families came and went while we were there. We were enjoying the amenities when a woman employee came in and was picking up towels that were left on chairs. She never said anything to us. After about 10 minutes of her cleaning up the area, she came over to us and very rudely told us that we needed to leave, that the pool was closed and had been for quite a while and that we should have left a long time ago! Turns out the pool had closed 20 minutes earlier. Ok our bad, we had no idea. There were 5 of us, adults, and we were very quiet. We were actually relaxing in the hot tub after a very long day of walking. We felt the way she spoke to us very very inappropriate. As I said, we were very quiet, not rowdy or destructive, and adults. A simple “pool is now closed” would have sufficed. Kind of erased a lot of the niceties of the place. Needs updating, but overall a pleasant surprise!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Jan 15, 2024
Thank you for staying with us. We will be addressing your concerns!

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
The room was very clean and nice. The bed was soft and comfortable. I was there in the winter, and the heater was either too warm or chilly, not comfortable. I was disappointed by the breakfast, just cereal, mini-bagels and waffles. Also there is no elevator at this place so if you get a 2nd floor you have to carry your bags upstairs.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 15, 2024
Thank you for staying with us. This is the type of room that you reserved. If we knew that you would have a hard time going up the stairs, we would switch to your rooms. We are not having a hot breakfast. That is the main reason why we advertise continental breakfast. We appreciate your feedback.

10/10 Excellent

Inez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 15, 2024
Great! We appreciate your stay.

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jorge, Hyannis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Resort! 10/10
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 15, 2024
Wonderful! We are so happy that you enjoyed your stay with us.

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 15, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

John, Chester

Traveled with family
Disliked: Amenities
I was disappointed with the fitness center. I could not find the lights, there were no towels or equipment cleaning towels, and the equipment was not in good shape.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Thank you for staying with us. All you had to do was ask the Front Desk to switch on the fitness room light. The switch and towels are in the lobby. I will address your concerns regarding the equipments not being in good shape. We apologize for any inconveniences this has caused.

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Doing a lot of outdoor construction. Some of the bedding was dirty and had to be swapped out. Pool was nice and clean along with the whirlpool and sauna.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Dec 20, 2023
Great! We appreciate your stay.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Nov 28, 2023
Great! We appreciate your stay.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is being done over and our room was so nice. All new fixtures and decor
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 16, 2023
It was a pleasure to have you staying with us. We appreciate your feedback.

8/10 Good

Joan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 13, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great location, friendly staff, and room was great.. super comfortable beds.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 11, 2023
Wonderful! We are so happy that you enjoyed your stay.

8/10 Good

Erin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean rooms, comfortable, everything was in working order. No elevator to the 2nd floor. We stayed in early November 2023 with a group of 14 friends/family. We enjoyed the indoor heated pool and indoor hot tub. As it was off-season, hotel management was kind enough to let us set up our cornhole boards indoors. The continental breakfast was satisfactory. We enjoyed our stay!
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 6, 2023
It was a pleasure to have you staying with us. We hope to see your group again.

6/10 Okay

Sally

Stayed 3 nights in Oct 2023
Response from Hotel Manager on Nov 23, 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

William

Business traveler, Traveled with family
Liked: Staff & service, amenities
The property is currently under construction at a large scale, the room was very clean and the amenities were nice, the outdoor pool was not available (being repaired I suspect) staff was friendly and overall it was a descent place to stay. The indoor pool and the hot tub were very nice I didn't try the sauna. Ample parking and the breakfast was "ok" coffee could definitely be better....
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Thank you for staying with us. The outdoor pool is seasonal. It is not heated. We appreciate your feedback.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locarion was ideal for me. I have nothing negative to say abouyt property.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 27, 2023
Thank you for staying with us. We greatly appreciate your feedback!

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Thank you for staying with us. We appreciate your review!

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Clean and the staff was amazing!
Response from Hotel Manager on Oct 27, 2023
Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Bruce

Traveled with partner
Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
It was a pleasure to have you staying with us. We appreciate your feedback.

8/10 Good

Tom

Stayed 3 nights in Oct 2023
Response from All Seasons Resort on Nov 13, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Risto

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Great! We appreciate your review.

10/10 Excellent

Alcidone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was clean and had a good view. Nice breakfast. Price was just right!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Wonderful! We appreciate your stay and feedback.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 8, 2023
Wonderful! We appreciate your stay and review.

6/10 Okay

Marie Elena

Traveled with partner
Disliked: Property conditions & facilities
The lamp next to the bed was broken so we did not use it. Told the front desk about it & maintenance never cane to fix it. Even though it’s a hotel, we had to wither go outside & around the corner to get back in to the breakfast area, or go through the indoor pool area. Not a convenient set-up. The info stated a full breakfast buffet … very disappointed in what was available. The property was being refurbished so the grounds & the other hotel wing were in disarray but that had nothing to do with us. Inconvenient set-up. Any staff we encountered were very friendly so that’s a plus. Honestly would not book this hotel again.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Thank you for sharing your honest feedback. We are so sorry that you did not enjoy your stay. And we apologize for the inconveniences this has caused.

8/10 Good

Brian

Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Thank you for staying with us. We appreciate your review!

6/10 Okay

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Thank you for staying with us. We appreciate your review!

8/10 Good

lisa, Pozzuoli

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerks were friendly and helpful 👍
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 24, 2023
It was a pleasure to have you staying with us. We appreciate your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Great! We appreciate your stay and review.

4/10 Poor

Donna, Atlanta

Stayed 9 nights in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Good Day! Your opinion is important to us. Thank you for taking the time and providing your review. We would love to hear what we could of done to make your stay enjoyable.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 11, 2023
Great! We appreciate your stay and review.

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable and a good value for the money.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 10, 2023
Great! We appreciate your stay and review.

10/10 Excellent

Rousimar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 7, 2023
Great! We appreciate your stay and feedback.

6/10 Okay

Bette Jo

The front desk people were very friendly. My room was average. It looked like it could use a little spiffing up. The indoor and outdoor pools looked great. I wish I had more time to stay longer. It was a quick visit to have dinner with friends and not many hotels let you stay for one night. All in all a good getaway.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

JOSE, Farmington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my needs. Front desk was very helpfull.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 3, 2023
It was a pleasure to have you staying with us. We appreciate your feedback.

2/10 Terrible

Juliana

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
poor quality of cleaning, very dirty hotel
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 7, 2023
Oh no! I am sorry that you did not enjoy your stay. We went far and beyond to have you in the room early. This is suprising to All Seasons Resort staffs.

10/10 Excellent

Mauricio

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 2, 2023
Great! We appreciate your stay and feedback.

8/10 Good

David H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Well kept. Good value. Breakfast was good, but breakfast area was crowded and difficult on a busy morning.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 7, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 26, 2023
Great! We appreciate your stay.

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 14, 2023
Great! We appreciate your stay and review.

4/10 Poor

Elisabeth

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 14, 2023
Good Day! Your opinion is important to us. Thank you for taking the time and providing your feedback. We would love to hear what we could have done to make your stay enjoyable. We hope you give us a second chance.