Ratings based on 549 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
by A verified traveler
Weekend in hyannisPosted Dec 1, 2014
Arrived in Hyannis on Nov. 28th, Front desk staff were very friendly. Got to our room. Hallways smelled funny and were cold. ( I think its the cleaning solution they use) Room was good size , looked and smelled clean. When we were ready to open the sofa bed there were no sheets on it or in the closet. Had to call front desk to get it but they Got it to us within 2 minutes. Beds were ok but only had 1 pillow per person and the pillows were very uncomfortable, wish they would have offered at least 2 pillows. Next morning went to breakfast which is right in the pool area. Didn't really like the idea of breakfast being in that area. Breakfast was not very good. A lot of carbs and just some freezing cold boiled eggs which tasted old. No fruits were offered.Coffee was not very good. Pool looked clean and there is a jacuzzi which was good. Was an ok stay but have been in better hotels for the same price.
for Familiesby A verified travelerfrom Woburn, MA
Met ExpectationsPosted Dec 1, 2014
Pros: It was clean, close to downtown
Cons: Start the continental breakfast at 6:30 instead of 7:30
Location: Close to everything, the downtown, the Cape Cod Mall.
We had an excellent time. The hotel was very clean, the staff was helpful and friendly, and the hotel was close to everything. The hotel has a very good continental breakfast.
for Everyoneby A verified travelerfrom Rhode Island
Staff so nice !Posted Nov 19, 2014
Pros: Location, staff, cleanliness
A friend and I (2 over worked nurses ) needed to get away for a couple of days to de-stress, it was the first time we have been to this hotel. We found the staff unbelievably accommodating and friendly .. the pool and hot tub were very clean as was the area around them. Our rooms were not plush but comfortable and very clean ! The hotel is very close to everything and most within walking distance . We will absolutely return again !
for Everyoneby A verified traveler
Good experience.Posted Nov 17, 2014
Only problem was there wasn't any outlets near the head of the bed. Had to get an extension cord from the front desk. Staff was great. Would stay there again.
for Everyoneby A verified travelerfrom Trieste
BUon rapporto qualità prezzoPosted Nov 10, 2014
Ottima permanenza. Colazione adeguata. Purtroppo mancavano i pancake. Personale accogliente e disponibile.
for Business Travelersby A verified traveler
Absolutely AdequatePosted Nov 7, 2014
Cons: More electrical outlets near nightstand. A box for key drop-off (since front desk doesn't open until 7:30). HBO & other premium cable would be a plus
Location: Close to a wide variety of downtown bars and restaurants. less than five minutes by car from large resort and conference center.
Good location near center of Hyannis. Helpful staff and high standard of cleanliness. Bed just fine, although pillows were rudimentary. No premium cable, but Wi-Fi was robust. In-room refrigerator hummed loudly and intermittently, but this wasn't a deal-breaker. Good water pressure and plenty of hot water. Overall, good value for the price, and a place I would stay in again for business travel.
for Everyoneby A verified traveler
a good visitPosted Nov 6, 2014
Pros: the pool was good. nice and warm
everything was fine except we could not get our coffee machine to work. Maybe something like mac muffins by jimmy dean would be good as their was only cold items for breakfast.
for Everyoneby A verified travelerfrom Eltville am Rhein
Schönes Inn mit freundlichem Personal im ZentrumPosted Nov 2, 2014
Ja, das Hotel ist schon ein paar Jahre alt. Trotzdem sind die Zimmer geräumig und mit bequemen Betten, einem großen Fernseher, einer Schminkecke und einem Kühlschrank gut ausgestattet. Eiswürfel gibts am Automaten, dort sind auch Standartgetränke für 1$ erhältlich. Das Bad ist zweckmäßig gut ausgestattet, Seife und Schampoo riechen super. Das Personal ist super freundlich und hilfsbereit. Das Frühstück wird im Licht durchfluteten Schwimmbad eingenommen, der jedoch während des Frühstücks noch abgedeckt ist und deshalb überhaupt nicht stört. Es gibt guten Kaffee, Kaba, Orangensaft, eine Auswahl Süßes, mehrere Sorten Cereals, Bagels, Toasts, Frischkäse und Marmeladen- alles, was man braucht, um gut in den Tag zu starten. Unbedingt einen Badeanzug oder eine Badehose mitnehmen, um abends eine Runde zu schwimmen oder in der Hot Tub zu entspannen. Das Zentrum von Hyannis mit Geschäften und vielen Bars und Restaurants liegt in der Parallelstrasse. Zum Hafen kann man auch bequem laufen, ebenso zum Bahnhof. Alle, die ein angenehmes Hotel zum Entspannen und gut übernachten suchen und morgens mit leckerem Kaffee und einem guten Frühstück glücklich werden, sind hier richtig. Wer alles perfekt haben will und zum Frühstück ein riesiges Büffet nach 4* Manier in einem speziellen Frühstücksraum verlangt, geht besser wo anders hin. Preis-Leistung ist hier definitiv top, ich würde hier jederzeit wieder übernachten.
for Business Travelersby Isabelfrom Naples Florida
Excellent ServicePosted Oct 25, 2014 on Hotels.com
I give it two thumbs Up!!!!! Excellent room and friendly service all around. Breakfast is really good.
Recommendedby A verified traveler
Posted Oct 24, 2014 on Hotels.com