Deluxe Suite, Oceanfront, 2 Bedrooms | Terrace/patio

Reviews of Ocean Club on Smuggler's Beach

2.5 out of 5
Ocean Club on Smuggler's Beach
329 S Shore Dr, South Yarmouth, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews" "
Rating 8 - Good. 277 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with group, Traveled with family
Very nice rooms, I don’t like that you can hear your neighbors tv tho
Stayed 2 nights in Mar 2024
Response from Linda on Mar 16, 2024
Sorry about your neighbors!

10/10 Excellent

Louise, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its amazing, I am a repeat lodger here, I look forward to my trip in March every year
Stayed 2 nights in Mar 2024
Response from Linda on Mar 15, 2024
Thank you Louise!!!

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room. The fireplace did not work and the pull-out couch would not fold up but other than that i loved the place.
Stayed 1 night in Mar 2024
Response from Linda on Mar 12, 2024
All the fireplaces work and I wish you asked us for assistance so you could have enjoyed it. It is normally an easy fix. Same with the sofa. You still had a good time and that is the important part. Hope to see you again!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was large with a queen bed, sleep sofa and small dining area. The bed was very comfortable. The pillows could be upgraded. We will definitely go again.
Stayed 2 nights in Feb 2024
Response from Linda on Feb 26, 2024
Thank you Mary!!!

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick one night stay. Beautiful location on the beach.
Stayed 1 night in Feb 2024
Response from Linda on Feb 25, 2024
Thank you Karolina!

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location, pool is nice unfortunately we stayed when school was out. Too many kids running and having fun for this old guy. This was fine not too loud my mistake.
Stayed 2 nights in Feb 2024
Response from Linda on Feb 24, 2024
Crazy week! Thank you Kevin for being such a good sport! Come now, you will have the place to yourself. :)

10/10 Excellent

lorraine, plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful indoor pool right on beach
Stayed 1 night in Feb 2024
Response from Linda on Feb 24, 2024
Thank you Lorraine. :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Linda on Feb 24, 2024
Thank you Robert!

8/10 Good

John

Stayed 2 nights in Feb 2024
Response from Linda on Mar 24, 2024
We hope you enjoyed your stay.

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ☺️
Stayed 1 night in Feb 2024
Response from Linda on Feb 12, 2024
Thank you Mary Anne!!!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Well kept. Clean.
Stayed 1 night in Dec 2023
Response from Linda on Jan 19, 2024
Thank you Peter!!

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Linda on Jan 19, 2024
Thank you!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Linda on Jan 19, 2024
Thank you Paul!

10/10 Excellent

susan, Ormond Beach

Stayed 3 nights in Dec 2023
Response from Linda on Jan 3, 2024
Thank you Susan!!!

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Linda on Dec 30, 2023
Thank you Pauline!

8/10 Good

Silvio

Traveled with family
Liked: Staff & service
did not like the fact that my 2nd bed (sofabed) was not made up when we checked in (they knew from my reservation that we were 4 adults) and that you had to buy coffee for the second night....
Stayed 2 nights in Dec 2023
Response from Linda on Dec 26, 2023
Hi,We would have been happy to have made the bed up for you if you had asked. We do only supply a start up kit to make sure you have coffee for the first morning. It is good coffee too and makes a full pot. It is only 2 to purchase a bag for the other mornings. We offer free coffee every morning from 8 -10 am in our Activities Room. Hope to see you again.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Linda on Dec 26, 2023
Thank you Nancy!!

8/10 Good

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility beautiful view
Stayed 2 nights in Dec 2023
Response from Linda on Dec 26, 2023
Thank you Lorie!

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great but the bed is terrible, I don’t know if needs a new bed but it is so uncomfortable that both my husband and I have back pain because of it.
Stayed 2 nights in Dec 2023
Response from Linda on Dec 26, 2023
I'll look into that bed. :(

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Convenient, great ocean views, comfortable, clean rooms. Front desk staff and maintenance were friendly and helpful. Odd that there was a heavy wind storm while I was there and we were left a voice mail that the facility had no generator, but they were giving out candles. Course when I went to pick up candles at front desk, they weren't providing matches so I had to go to the store for some! Inconvenient and weird experience.
Stayed 3 nights in Dec 2023
Response from Linda on Dec 16, 2023
Not quite right but that's ok.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Linda on Dec 15, 2023
Thank you Scott!!

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Linda on Dec 30, 2023
Thank you Matthew!

2/10 Terrible

William

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Linda on Dec 15, 2023
Yes we made an error but we more than tried to make up for it. I am sad to see this 1 out of 5 here.

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely suite but no sleep for the weary..
Spacious and clean room, well appointed. However we could hear EVERYTHING in the room above us , stomping for a 2 am bathroom break, the shower. If you are a light sleeper, your stay will depend on the occupants above you. The property is very good, but I preferred not to hear EVERYTHING people do at night.
Stayed 1 night in Dec 2023
Response from Linda on Dec 15, 2023
So sorry about that Adele. Sometimes people don't realize how loud they can be. :(

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, off-season is great!
Stayed 1 night in Nov 2023
Response from Linda on Dec 1, 2023
Thank you Robert!

8/10 Good

george

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pleasant surprise. Off season visit for personal business. Room was spacious and well appointed,but SPOTLESSLY clean. No breakfast options on site but some places in town- more during high season.
Stayed 1 night in Nov 2023
Response from Linda on Dec 1, 2023
Thank you George!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent from check in/out to housekeeping. The location was great. The apartments (didn't want to leave, extended my stay by taking a different but available apartment) were perfect! Both had good views, close enough to hear the ocean as well! Apartment was well stocked, very comfortable - loved the fireplace. Easy to wander down to the beach, watch the sunrise, etc. Oh! The laundry area was small, but perfect - no one else was using it but me. Much appreciated the free and on-site! No negatives. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Linda on Nov 29, 2023
Thank you so much Elizabeth! It is a great time of year to be here.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in Nov 2023
Response from Linda on Nov 29, 2023
Thanks Richard!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and quiet with nice ocean views. Would return again.
Stayed 1 night in Nov 2023
Response from Linda on Nov 19, 2023
Thank you Paul!

10/10 Excellent

Judy

Liked: Amenities
Right on the beach
Stayed 2 nights in Oct 2023
Response from Linda on Nov 16, 2023
Thank you so much Judy!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The place was comfortable and the staff was kind and helpful. The location cannot be beat. The place is outdated and they use too many plastic cups. However, like I said, the location is pretty awesome.
Stayed 1 night in Nov 2023
Response from Linda on Nov 14, 2023
Thank you for your review.

10/10 Excellent

Manfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fair price, restaurants aren't in walking distance.
Stayed 2 nights in Nov 2023
Response from Linda on Nov 14, 2023
Thank you!

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, Quiet and the saltwater pool was great as was the jacuzzi. View from my room was fantastic the service was excellent
Stayed 1 night in Nov 2023
Response from Linda on Nov 13, 2023
Thank you so much Rui!

10/10 Excellent

Dennis J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Linda on Nov 13, 2023
Thank you!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. We would return again if price was the same.
Stayed 2 nights in Nov 2023
Response from Linda on Nov 10, 2023
Thank you so much!

10/10 Excellent

DAVE

Stayed 2 nights in Nov 2023
Response from Linda on Nov 7, 2023
Awesome!!!! Thanks Dave! :)

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we loved it
Stayed 2 nights in Nov 2023
Response from Linda on Nov 6, 2023
We are so happy you loved it!!

10/10 Excellent

Michael, Cambridge

Stayed 1 night in Nov 2023
Response from Linda on Nov 27, 2023
Thank you Michael!!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Nice pool and hot tub are.
Stayed 1 night in Oct 2023
Response from Linda on Nov 6, 2023
Thank you Heather!!!

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023
Response from Linda on Oct 31, 2023
Thank you Cheryl!

10/10 Excellent

Tammy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is exactly as described. Great location, we watched the sunrise from our balcony on the 2nd floor - spectacular! Later we walked along the beach. We plan to return in the spring & stay longer!
Stayed 1 night in Oct 2023
Response from Linda on Oct 29, 2023
Thank you Tammy!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room right on the ocean.
Stayed 1 night in Oct 2023
Response from Linda on Oct 29, 2023
Thank you Carl!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Cool rooms with fridge and microwave. 2 tv's!
Stayed 2 nights in Oct 2023
Response from Linda on Oct 29, 2023
They are cool aren't they!!

10/10 Excellent

ANDREEN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome would definitely recommend this location
Stayed 2 nights in Oct 2023
Response from Linda on Oct 28, 2023
Thank you so much!!!

8/10 Good

Debra J

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. Needed help with the TV’s, sent someone right up. Love being on the ocean. Need better mattresses.
Stayed 4 nights in Oct 2023
Response from Linda on Oct 27, 2023
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place very clean comfortable and relaxing
Stayed 3 nights in Oct 2023
Response from Linda on Oct 28, 2023
Thank you David!!!

10/10 Excellent

Dennis J

Liked: Cleanliness, staff & service, property conditions & facilities
A superb value, great staff - on the beach - excellent use of the limited footprint
Stayed 1 night in Oct 2023
Response from Linda on Oct 24, 2023
Thank you Dennis for enjoying The Ocean Club!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sits right on the edge of the beach. Peaceful and quiet getaway
Stayed 3 nights in Oct 2023
Response from Linda on Oct 19, 2023
Thank you Julia!

10/10 Excellent

Cynthia, Palatine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow the room was spectacular and balcony to the water. Great layout of sitting area for kitchenette and LR area. Super comfortable bed and did I say the views were wonderful. Area a bit hard to navigate to via maps but wonderful area folks helped out and Michelle in activity area was amazing
Stayed 1 night in Oct 2023
Response from Linda on Oct 19, 2023
So glad you had such a nice time!

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Linda on Oct 19, 2023
Thank you Linda! :)