Front of property

Reviews of Windrift Motel

2 out of 5
Windrift Motel
115 Route 28, West Yarmouth, MA

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 162 reviews" "
Rating 8 - Good. 57 out of 162 reviews" "
Rating 6 - Okay. 43 out of 162 reviews" "
Rating 4 - Poor. 9 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and courteous. Room was clean and met all our needs. Location was central to all activities and beaches we had planned. Would definitely return.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2018

10/10 Excellent

Marv, New haven,ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! Near all the restaurants and malls good location
Stayed 2 nights in Oct 2018

8/10 Good

r, massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, no issues. Staff was courteous. Would stay here on future visits.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 5 nights in Sep 2018

10/10 Excellent

BB, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check-in, answered questions
We booked and paid for five of us — great family suite. Had to ask for the fifth towel after we got in the room, then fifth towel was not left the second day. They made three rooms into the two-room suite we had, but not enough outlets — a table had a lamp on it that couldn’t be plugged in. Still, nice pool and updated room with fridge, microwave, toaster, coffee maker, plates and utensils. We will stay here again.
Stayed 2 nights in Aug 2018
Response from Krystle on Aug 27, 2018
Thank you for your review! We do appreciate the feedback we receive from our guests so that we can continue to make improvements. We are in the process of helping our housekeeping become more efficient, and I do apologize for the oversight with the towels. We look forward to seeing you again!

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2018
Response from Krystle on Aug 24, 2018
We're sorry to see that you weren't 100% satisfied with your stay. We do take our guest satisfaction seriously and welcome any feedback. If there is a concern you would like to resolve anonymously kindly respond, or if you prefer you may contact me directly at 1-800-354-4179.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice clean motel with great staff!
Very nice motel with big, clean outdoor swimming pool. Motel is located in a safe area less than half a mile from a nice free beach [you can even park at the beach for free]. Exceptionally friendly and helpful staff - keep up the great work! Only problems: the beds were very hard (and you could feel the springs) and the air conditioning was very loud.
Stayed 3 nights in Jul 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority and we value your feedback. Thank you for staying with us and we hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet, clean and so friendly!
Awesome little, cozy place with a wonderful pool for the family to enjoy after a day at the beach! We really enjoyed the area and the kind staff-- they even had free popsicles for the children. The beds in our room were sunken down in the middle but we aren't picky and were tired after a full day of activity anyway. We will be back.
Stayed 7 nights in Aug 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority and we value your feedback. Thank you for staying with us and we look forward to seeing you again!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
While the room was clean and the beds relatively comfortable the exterior door was not very solid.
Stayed 2 nights in Aug 2018
Response from Krystle on Aug 24, 2018
We're sorry to see that you weren't 100% satisfied with your stay. Our guest's comfort is our number one priority and we do value your feedback. If you wish to discuss your concern further, please contact me directly.

6/10 Okay

Verified traveler

Liked: Staff & service
It was okay. Clean and safe. Some issues: hair dryer didn't work and it took them another day and another phone call to get a new one. Toilet wouldn't flush properly had to call maintenance. First day microwave and coffee maker used together caused breaker to trip and another call to the front office. They were always nice and we didn't spend a lot of time in hotel so it was fine. But having to deal with these things were irritating.
Stayed 4 nights in Aug 2018
Response from Windrift Motel on Aug 22, 2018
We are sorry to see that you were not 100% satisfied with your stay. Our property is designed to offer updated conveniences & amenities, while keeping the comfort of the "Cape Cod charm." Because we are a smaller, independently owned motel, unfortunately, at times, these types of maintenance issues can happen; however we are continuously making improvements to our guest rooms and property. We do apologize for any inconvenience that this may have caused you during your stay. Our guest's comfort & satisfaction is our number one priority and we do value your feedback. We hope to see you during your next visit to Cape Cod!

10/10 Excellent

RobertCrawfort, Edmonton Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, very laid back. Suites were on the same level as parking. The price was great. We will definitely stay here again but for a longer time. We really enjoyed our stay.
Stayed 7 nights in Jul 2018
Response from Windrift on Aug 1, 2018
Thank you for your review! We appreciate your feedback and look forward to your next stay!

8/10 Good

Ellen

Liked: Staff & service, room comfort
Nice Place-Staying on the Cape on a budget
Most of the help was fantastic... we stayed in two different rooms 1 was larger and nicer ... Wonderful place if your headed to the Cape League or Shopping... a small drive to the Ocean (most owned by the National Park Service) Rooms had refrigerators, grill area available... Downside small towels and could use vents in the bathroom and slow wi-fi
Stayed 3 nights in Jul 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority and we value your feedback. Thank you for staying with us and we look forward to seeing you again next season!

10/10 Excellent

Marie, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here with family for 3 nights. It's a fine motel with a good pool. Our room was comfortable, parking easy. Good location. Overall we were very satisfied.
Stayed 3 nights in Jul 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority and we value your feedback. Thank you for staying with us and we look forward to seeing you again!

8/10 Good

Mike, Webster, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Clean rooms, great staff and close to anything you need for a stay on the Cape. Would return for another vacation with the family.
Stayed 3 nights in Jul 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! We are continuously making improvements to our guest rooms and property because our guest's comfort is our number one priority. Thank you for staying with us and we look forward to seeing you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and friendly staff. Convenient to many areas on Cape Cod
Stayed 4 nights in Jun 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority and we value your feedback. Thank you for staying with us and we look forward to seeing you again!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
All was good here. Bedrooms were cozy, everything worked with no problems. We stayed for two nights and our room were cleaned & beds made while we were out on the second day.
Stayed 2 nights in Jun 2018
Response from Windrift Motel on Aug 22, 2018
Thank you for your review! Our guest's comfort is our number one priority. Thank you for staying with us and we look forward to seeing you again!

6/10 Okay

Laurel, Clay, NY

Disliked: Staff & service
Average motel near stores/restaurants
We checked in at 2:30am and our key was left for us on the door as stated. I was not emailed a room assignment as promised the day of our reservations. Also we had 3 people staying and I had to ask multiple times for 3 sets of towels. Went to office 2 times for assistance and the office was locked, with the employee found outside within motel limits. Not the best service but clean and a place to sleep.
Stayed 3 nights in Jun 2018
Response from Windrift Motel on Aug 24, 2018
We are sorry to see that you weren't 100% satisfied with your stay. Because we are a smaller, independently owned motel, our staff handles many responsibilities during the day and may need to walk the property during the day. Additionally, a reservation is typically confirmed without a specific room number due to the continuous fluctuation of reservation; room numbers are typically not assigned until check-in . Our guest's comfort is our number one priority and we do value your feedback! Thank you for staying with us and we hope to see you during your next visit to Cape Cod!

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are firm. Location easy to find, seemed quiet.
Stayed 1 night in Jun 2018

8/10 Good

Lou, Upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claasic Cape motel, great location & staff, room f
First stay, preseasonally quiet, clean, friendly. Esp nice poolside grill area.
Stayed 3 nights in Jun 2018

8/10 Good

Wendy, Rehoboth, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept place!
We stay here every year when we come to Cape Cod. The owners are super friendly. The grounds are beautiful. Room is always clean.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, not a lot of bell and whistles but everything that was needed.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying down time
Had a nice stay at the Windrift for my vacation. I would personally liked it that you didn't have to unplug stuff to use coffee pot. Make more sense to have enough outlets not to have to do that. And as a tea drinker, teabags would have been nice..still great place.
Stayed 3 nights in Oct 2017

8/10 Good

linda, massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Hotel was clean and that... to me.. is the most important thing. It had 2 nice comfy chairs with a small table in the room which is far better than hotels that offer only one chair for sitting. There was also 2 chairs and a small table outside the room which we used also. There was a little area which had a counter, microwave, and fridge. It coujd have used a light fixture in that area... also ( and I know this would require serious renovations) but I kept thinking this little area had a sink which it did not. I enjoyed my stay. Very comfortable and clean room
Stayed 2 nights in Oct 2017

8/10 Good

nicole, ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to attractions
Hotel is very nice and the staff was great! We were up just for an overnight for family reunion of sorts and they let us stay way past our checkout time which made our lives so much easier since we were traveling with our infant son. Grounds were lovely and the rooms comfortable and spacious. Bed was a little soft for me but I didn't wake up with a sore back so I put it in the win column!
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is just like we expected. Nice, helpful staff. Lovely room.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Priscilla, VaBeach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cozy
Mary was most accommodating & her groundskeeper Mike was fantastic. We were there at the onset of Jose and they everything to ensure our safety. I would highly recommend this lovely motel.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Bad deal
Pricing 79 first night then got charged at hotel 95 something wrong here
Stayed 2 nights in Sep 2017

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and great staff!
stay was great and we would return again net time we are out this way!
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
We liked it so well we're going back on Sept. 26 for another two nights!!
Stayed 2 nights in Sep 2017

10/10 Excellent

Tommy, Saratoga Springs, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating
The staff was nice, friendly and talkative. They were very accommodating and gave us extra towels and stuff without question. Also recommended were to go and how to get there. The location was close to the beach. The pool was a nice feature (I forgot they had one). They also had a kiddie pool. Both were crystal clear without too much chlorine. It was not fancy but it was clean and comfortable and big enough for 4 adults.
Stayed 2 nights in Aug 2017

8/10 Good

mickki, new york

Liked: Staff & service, room comfort
Cozy
Nice place to stay like a home away from home. Staff was very accommodating. Bed was comfortable...few amenities and no continental breakfast..but well worth the price and centrally located on the cape..
Stayed 4 nights in Aug 2017

10/10 Excellent

Tasso, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
I absolutely loved my experience at this hotel. The rooms were very clean, the beds were very comfortable and the hotel is very centrally located. The staff was great! They were very helpful with suggestions for food and activities and overall just pleasant. You can't beat this hotel for the price! I wouldn't stay anywhere else on the Cape!
Stayed 3 nights in Aug 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, counter staff very accomodating. Would definitely recommend. Very quiet family friendly place. You won't find a more chirpy maintainace guy any where on the Cape. Very positive experience.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff
Overall, we had a good stay. The staff were very friendly and accommodating. The room was fairly small for two adults and two kids but clean!
Stayed 3 nights in Aug 2017

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small 2 queen bed room
Too small quarters for 4 in 2 queen room. . Bathroom is way too small. Towels on bed. No hooks or shelve for them, a mounted sink and had to have toilet plunged with every flush. Could not change in it. Seen daylight out our room door. Mattresses terrible. Very nice staff, but don't want to stay like that again.
Stayed 2 nights in Aug 2017

8/10 Good

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
This is a good spot if you want the convenience of being near a lot in the mid cape area. Like the Harbor cruises and boats to the islands of Nantucket and Martha's Vineyard. You are also near numerous restaurants and shops.
Stayed 2 nights in Aug 2017
Response from Windrift on Aug 22, 2017
Thank you for your feedback. We are glad you enjoyed your stay!

8/10 Good

natalie, Hingham, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable motel
Love this adorable motel. Loved our room. Very clean and comfortable. Staff was terrific. Great to have fridge and coffee pot for our stay. Also cool that they had a big deep freezer with ice so you could fill coolers and store food of using their grill/picnic area, which we did. I highly recommend this hotel and would definitely stay there again!
Stayed 5 nights in Aug 2017
Response from Windrift Motel on Aug 22, 2017
We appreciate your kind comments and are so happy to hear that you enjoyed your stay!

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
You get what you pay for
The woman that checked us in was really helpful and friendly, and housekeeping was in the room daily. (Do not disturb wasn't an option). You could hear everything happening in the rooms around you, sirens all day & night, and the most uncomfortable beds. Not to mention broken chair, fridge missing shelving, and grills that were gross. As nice as staff was, we will not be returning there next year.
Stayed 4 nights in Aug 2017

10/10 Excellent

Patricia

Liked: Staff & service
Great trip to Cape Cod. Room was nice but small.
Stayed 4 nights in Aug 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a fantastic stay. Room was big and clean. Bathroom was small but nothing a family of 3 couldn't handle. Great proximity to attractions. Pool was also clean. Grounds were clean. Both were great. The proprietors really care about this place and you can see that in how well this property has been kept. Stayed 5 days and would happily stay another 10.
Stayed 5 nights in Jul 2017
Response from Mary (owner) on Aug 14, 2017
Very happy you enjoyed your stay! Hope to see you again soon

10/10 Excellent

Keith, Rotterdam, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, reasonably priced hotel on the Cape
My daughters and I spent 2 nights there. Nice, comfortable room, extremely pleasant staff, and my daughters loved the pool. The hotel was reasonably close to the beaches and sights we wanted to see.
Stayed 2 nights in Jul 2017
Response from Mary (Owner/Operator on Aug 14, 2017
Very happy that you enjoyed your stay! Hope to see you again soon !

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK option for pricey Cape Cod
The room was adequate and clean. The air conditioner was excellent. The wifi was just ok. Our room was at the back and was quiet. The sheets and towels need to be replaced as both had holes. The front of the property was beautifully landscaped. Overall, it is an adequate and inexpensive option.
Stayed 2 nights in Jul 2017

6/10 Okay

ann, boston

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was ok but there was no bible in the draw
Had fun around cape Cod also when I called to yes my question but when I got there there answer change did not like that
Stayed 5 nights in Jul 2017