Village Break Luxury Villa | Terrace/patio
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Reviews of Cape St Francis Resort

3 out of 5
Cape St Francis Resort
Da Gama Road, Cape Saint Francis, Eastern Cape

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 62 reviews" "
Rating 8 - Good. 27 out of 62 reviews" "
Rating 6 - Okay. 10 out of 62 reviews" "
Rating 4 - Poor. 4 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the reception was very nice and hospitable. We didn’t receive a VIP Access benefit, at least not what we thought we would have received from our experience at other resorts and hotels. We did receive a bottle of wine, wasn’t sure if that came standard with every room, but when I asked about room upgrade, pretty much every room was standard, and the same as the others. The food was really good at the restaurant.
Stayed 1 night in Mar 2024

8/10 Good

Jose

Stayed 2 nights in Jan 2024
Response from Anita on Mar 2, 2024
Thank you for taking the time to rate your recent stay with us, your input is most valued.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Anita on Jan 9, 2024
Awesome rating , thanks for taking the time to share, your experience .Look forward to welcoming you back.

4/10 Poor

Victorine

Stayed 2 nights in Oct 2023

10/10 Excellent

Mariana

Stayed 1 night in Apr 2023

6/10 Okay

Dr N K Kirimi

Stayed 1 night in Mar 2023
Response from Anita on Mar 26, 2023
Thanks for taking the time to review your recent stay with us,your input is most valued.

8/10 Good

Kobie

Traveled with family
Liked: Cleanliness, room comfort
Amazing, child and pet friendly
Stayed 6 nights in Dec 2022

8/10 Good

Bernice

Traveled with family
Stayed 3 nights in Dec 2022
Response from Anita on Dec 22, 2022
Thanks for visiting Cape St Francis Resort and for taking the time to rate your recent stay with us , your input is most valued. So pleased that you had a great stay and look forward to welcoming you back.

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The staff were absolutely amazing. Check in was very smooth and their direction to our room was very clear. The property has boom gates with security so it was very safe and inviting. It was also very close to the beach. The room was okay...simply okay. The bathroom shower was massive, but the shower didn't drain, so you are standing in others dirty water. The toilet upstairs in the loft was broken. I don't mean it didn't flush, I mean the flush arm was broken (something cleaning staff should have easily found and fixed). The place is pretty outdated, but for the price isn't bad. The sleeping arrangement was quite strange with 2 double beds down stairs and 2 singles in the loft. Meaning there is absolutely zero privacy for a married couple who are traveling with kids. All in all the place was okay, but hardly a "Resort".
Stayed 1 night in Jul 2022
Response from Anita on Jul 29, 2022
Thanks for taking the time to review your recent stay with us , your input is most valued. Apologies about the shower , we are looking into it and thanks for bringing it to our attention. Families usually love the room type that you selected - its comfortable and easy to have the children under 1 roof but not be in the same room. Our description does state open plan. Hope this will not deter you from visiting again.

10/10 Excellent

Eamonn

Traveled with family
Liked: Cleanliness
Would definitely recommend people were very friend
It was a great experience
Stayed 2 nights in Jun 2022
Response from Anita on Jun 15, 2022
Thanks for taking the time to review your recent experience at Cape St Francis Resort and so pleased that you enjoyed it.

8/10 Good

Angela

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021
Response from Anita on Jan 29, 2022
Thanks for taking the time to rate your recent stay with us, your input is most valued.

4/10 Poor

Verified traveler

Disliked: Room comfort
Very noisy. No hot water. Small room. Really not great.
Stayed 6 nights in Dec 2021
Response from Anita on Jan 29, 2022
Thanks for your input - sorry to hear that you did not enjoy your stay and thanks for being so patient whilst we resolved the hot water issue . Being the period over New Year its never easy to get to grips with faulty geysers etc. Yes it's noisy when we are full and of course your stay was over new year. I do hope that you will visit us again in possibly a more relaxed and quiet part of the year.

6/10 Okay

Verified traveler

Disliked: Room comfort
Disappointed
Just not upto scratch.Cleaners came if you asked them way over priced for sparsely and cheaply furnished unit in back position
Stayed 4 nights in Dec 2021
Response from Anita on Jan 4, 2022
Thank you for taking the time to review your recent stay with us. So sorry to hear that you did not have a great stay .We have taken note of your comments and will certainly look into this. Because of covid protocols units are serviced on request so apologies if there was a misunderstanding,

8/10 Good

LORRAINE

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Anita on Dec 28, 2021
Thanks for taking the time to rate your Cape St Francis Resort experience, your input is most valued.

8/10 Good

KA

Liked: Cleanliness, room comfort
St Francis Resort
Property generally goi and the location excellent. Could be great fir family accommodation. Limited parking space a nightmare, especially when there are guests who come in groups. Restaurant staff friendly and welcoming.
Stayed 5 nights in Nov 2021
Response from Anita on Nov 22, 2021
Thanks for taking the time to review your recent stay with us , your input is most valued.

8/10 Good

Lee

Liked: Cleanliness, room comfort
Awesome spot for a family - kid friendly! Spacious interiors, clean environment. All crockery and utensils available . I guess my only recommendation is to replace the toilet unit which seems to be decades old, seat loose and rust build up on the base, and in the kitchenette perhaps a extra work top counter for meal prep. Found room 36 not to have any space to work on . But overall I will recommend the resort for family or couple stay overs. Resturant’s delightful, chilled and relaxing environment!
Stayed 1 night in Apr 2021
Response from Anita on Apr 19, 2021
Thanks so much for taking the time to review your recent stay with us, your input is most valued and are so pleased that you enjoyed your stay. We have taken note of the maintenance issues and will get cracking on those so thanks for bringing it to our attention. Hope to see you returning.

10/10 Excellent

Mpho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a great stay with my family.
Stayed 4 nights in Feb 2020
Response from Anita on Mar 4, 2020
Thank you for your great review and comment, so pleased that you enjoyed your time with us and look forward to your return visit.

10/10 Excellent

Xoliswa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xoliswa Zokobe
I enjoyed staying at the resort, the service was great and the rooms were very neat at tidy. A big thank you to the staff you guys you were really nice and friendly keep up the good work.
Stayed 2 nights in Feb 2020
Response from Anita on Mar 2, 2020
Thank you for taking the time to review your recent stay with us, your input is most valued and so pleased that you enjoyed it.

8/10 Good

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean St Francis stay
The overall experience was fairly good and satisfying. It is close to the swimming pool and not to far walking to the beach although it is not advised to be swimming at the beach in front of the complex which meant thar we had to drive to the swimming beach which is really worth the effort. The unit was very clean. It does however lack some cooling in terms of a fan or airconditioning. The kitchen is very small. The communial braai facilities cause a bit of noise when fellow visitors makes use of it as a get to gether place in the evenings. Even though the above, the overall stay was delightful and very clean.
Stayed 3 nights in Jan 2020
Response from Anita on Jan 8, 2020
Thanks so much for taking the time to review your recent stay with us, your input is most valued.So pleased that you enjoyed your stay with us and wish you and your family the very best for 2020.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Anita on Jan 5, 2020
Thanks for reviewing your stay with us, your input is most valued.

8/10 Good

Aletta

Stayed 2 nights in Dec 2019

10/10 Excellent

ZANELE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place for holidaying..
Cape st Francis resort is such an amazing place to stay in for holidaying.. Choice of restaurants with great food and pleasant professional staff worse at the reception.. Beach within a walking distance, can hear the sound of rhe sea from the room, fully equipped apartments. We had an amazing time , the second time around we stayed there..
Stayed 3 nights in Dec 2019
Response from Rose Machetto on Dec 15, 2019
Thank you for your review Zanele. We will pass your compliments on to the different departments. We look forward to accommodating you in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family destination
Stayed 2 nights in Oct 2019
Response from Rose on Dec 4, 2019
Thank you for reviewing our resort. We look forward to your next visit to our wonderful family destination☺

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Great location and apartments.
The staff was very helpful in local knowledge and booking tours. Highly recommend Betty’s tour. Resort has easy beach access to a beautiful wide beach. Apartment good size with fully equipped kitchen. Nice stay.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy relaxing place to forget about life.
Amazing break, lovely place for downtime. Kids loved it, young adults loved it, all round happy place..
Stayed 7 nights in Dec 2018
Response from Rose on Dec 29, 2018
Thank you for reviewing our resort. Very happy to know that everyone had a good time and relaxed, and we enjoyed sharing our happy place with you and your family. Have a blessed New Year. We look forward to accommodating you in the future Kind regards Rose

10/10 Excellent

Ian, North Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our 2 bed apartment. It was spacious and comfortable with good beds. The kitchen was adequately equipped. The cleaners were great, efficient and friendly. Shaun, the owner, was friendly and very effective and the whole resort ran very efficiently. The apartment was a bit worn in places, especially the bathrooms, but not to a major extent. It was a brief walk to a gorgeous, long and safe beach. Wemwent out on a boat trip with Tyler from the resort and saw whales! We plan to return the next time we go to SA.
Stayed 7 nights in Nov 2018
Response from Anita on Dec 26, 2018
Thank you for reviewing your recent stay with us, your input is most valued.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Beach Holiday
Great Family stay
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
We had no Wi-fi access and not much assistance was offered in this regard. Reception office hours only from 07h00 - 19h00. Used towel and shower mat was placed back in bathroom by clearning staff after it was left asside for laundry collection. On site Joe Fish Restaurant does not make provision for vegetarians and does not offer much for children. Guests in upper apartment made noise - no consideration for guests on ground apartment. Our apartment was close to the Restaurant and the wedding venue. On the Saturday afternoon there was a wedding and a wedding reception. The music was very loud - we could't sleep that night until the reception's music stopped. We had to close all our windows to block out the music which is not right because we need fresh air. Wedding guests roamed around our apartment and we had to close our curtains so that they could not see into our apartment. Totally closed up in our apartment the entire afternoon, evening and night.

8/10 Good

Britta Lovegrove

Liked: Cleanliness, property conditions & facilities, room comfort
Dining
A bit slow on dining servuce
Response from Anita on Apr 23, 2018
Thank you for reviewing - we will certainly look in to the service side and improve.

8/10 Good

Nerine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
It was awesome as it was only 1.30hr drive from home which meant maximum rest time.
Response from Anita on Apr 24, 2018
Thanks for your review , your input is most valued.

8/10 Good

Tamsyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Anita on Jan 9, 2018
Thank you for taking the time to review your recent stay with us, much appreciated

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Anita on Jan 9, 2018
Thanks for your review, appreciated.

8/10 Good

Shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad at all
Fantastic venue. The room was ok, very basic. I will definitely visit again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The unit we were in had no hot water on one side of the unit, only 2 bathrooms were getting warm water
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service
The room is situated in the beautiful St Francis beach. The staff were friendly and helpful. Overall we had a great stay.
Response from Anita on Jan 1, 2019
Wonderful that you enjoyed your stay and thank you for reviewing your input is most valued.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort
Not new
This is quite a walk from the beach, with at least a ten minute drive to a grocery store. Bed comfortable and kitchen well appointed but is an older building.

10/10 Excellent

Hazel M, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for relaxing
Quiet and relaxing in very peaceful setting. Great place to stay particularly for families. Cottages are all quite private, with private braii (bbq) area. Very good restaurant and bar.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

8/10 Good

Zack, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Endless white beaches
Room was cozy and clean. Good value for the rate paid.

8/10 Good

Hannie, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakaway!
The weather was beautiful and the resort everything I expected and more. I have one suggestion about the room: some hooks or rails to hang wet swimwear and towels.And secondly a remark: I may have missed it, but I looked for it every time I passed after getting lost - the name of da Gama road does not appear where one has to turn off the Cape St Francis road. I thoroughly enjoyed my dinner at Joe fish!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two floor suite next to beach
Downstairs has full room for visiting, tv, and kitchen. Upstairs has bath & bed. Full breakfast is prepared in the downstairs room.

10/10 Excellent

Andreas, Nordkirchen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and lovely location close to the ocean. It is a short walk to see the beautiful beach…
Stayed 1 night in Jul 2022
Response from Anita on Jul 20, 2022
Thanks for a wonderful review, your input is most valued . So pleased that you enjoyed the Cape St Francis Resort experience.

8/10 Good

Jan

Stayed 1 night in Mar 2022
Response from Anita on Mar 10, 2022
Thanks so much for taking the time to review your stay with us and so pleased that you enjoyed the Cape St Francis experience.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Ausstattung war sehr gut. Der Pool war sehr sauber. Zum Strand war es nicht weit.
Stayed 3 nights in Feb 2020
Response from Rose on Mar 8, 2020
Thank you for the terrific feedback, so glad you enjoyed your stay. We look forward to your next visit.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Schönes Resort in toller Lage. Erwähnenswert ist das Restaurant Joefish mit seiner vorzüglichen Küche, sehr aufmerksamer Bedienung zu sensationell günstigen Preisen.
Stayed 4 nights in Jan 2020
Response from Anita on Feb 4, 2020
Thanks for your positive review , so pleased that you enjoyed the stay and ofcourse our restaurant Joe Fish.

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and professional staff. Cathy and her staff takes very good care of their customers. Nice touch with excellent breakfast served in the villa.
Stayed 4 nights in Dec 2019
Response from Anita on Dec 12, 2019
Thank you so much for taking the time to review your recent stay with us, your input is most valued.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle pause à CSF
Les chambres spacieuses et claires avec coin cuisine équipé et canapé tiennent plus du studio. Vrai balcon avec table et chaises. Bon buffet au breakfast et restaurant agréable. Grande piscine et possibilité de massages. Petite boutique. Près de la plage. Parfait ressort.
Response from Anita on Apr 23, 2018
Thank you for reviewing your recent stay with us, your input is most valued.

8/10 Good

Verified traveler

Liked: Cleanliness
Nettes Ressort
Schöne Anlage, wenn auch etwas in die Jahre gekommen. Landestypische Servicequalität. Schöner Strandabschnitt.
Stayed 1 night in Jan 2018