Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous vacation

Posted Mar 18, 2015
Great friendly people Great customer service Beautiful and historic Capetown and surroundings.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very excellent service, close to Conference Center

Posted Mar 15, 2015
The location right across from the conference center can't be beat if you are attending an event there. The shuttle to the V&A waterfront is very handy and runs at very regular intervals. The hotel staff can't do enough for you and aim to please in a big way.
5 out of 5
Recommended
for Couples
by A verified traveler

Great location and comfortable hotel

Posted Feb 20, 2015
We stayed there for 4 nights and we loved it. The rooms are clean, we had an excellent view (from our room we could see some parts of the Waterfront).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZer living in Singapore

Convinient location

Posted Jan 11, 2015
Pros: The view from my room of the port and Table Mountain was great. The shuttle service provided to the Waterfront was fantastic.
Cons: Nothing
Location: Waterfront was nearby, shuttle service was excellent. Easy access to and from hotel. Red Bus has a convinient stop.
The Hotel was excellent in every way. The receptionists were all very welcoming, friendly and informative. They were very helpful in many ways, e.g. advice, following up on confirming appointments, requests and giving general information. The driver the hotel assigned me was excellent. He drove me to Gansbaai, waited for me and drove me back to the hotel. The rooms and facilities were excellent. The rooms provided over and above everything you needed. Restaurant on the 19th floor had an excellent menu with top class service. Breakfast every morning was exemplary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huambo

Very... Very Good

Posted Jan 8, 2015
Amazing! Very helpful staff that exceed the expectations! Food is good, atmosphere is good, location is good, services are good! I felt home even being frequent to a competitor of Westin!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
Brilliant! The staff and service they provided was above standard.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Nice hotel centrally located.

Posted Dec 26, 2014
Pros: Location, amenities, staff
Location: Centrally located so you could easily go to V & A waterfront, walk downtown, be picked up for tours. Next to convention center.
Staff was exceptionally friendly and helpful. We arrived early morning and was able to check into room immediately. Concierge assisted us so that we could organize and start sightseeing right away. Shuttle service to V & A which was convenient. Our flight left late in the day, so we stored our bags and upon return the Westin provided access for us to freshen up in the spa area and relax until time to leave. I will definitely stay with them again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kathmandu Nepal

Cleanliness ,friendliness,accessibility,

Posted Dec 21, 2014
Pros: Location,conference facility and electrical handy boys.Shuttles to the water front.
Cons: There should be airport shuttle free or at a reasonable charge not R490
Location: It is definitely excellent
Stay was comfortable,shuttle to the waterfront was most useful and punctual.Driver was very friendly.Restaurant staff very caurtius and food quality good.Rooms clean and comfortable. Wish the bathroom accessary was a bit liberally kept. Room Bar was locked remotely and having to call for unlock.Was billed the Bar items which I did touch accidentally as was trying to remove the chilled water but did not use it and front desk guy did not know about it!Overall experience was good and would stay in the hotel again in our next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
I had a very enjoyable stay. The staff is friendly and the location is great
5 out of 5
Recommended
for Business Travelers
by Waynefrom U.K.

Simoly a great hotel in a great city

Posted Nov 18, 2014 on Hotels.com
Have stayed here before on visits to Cape Town. Great hotel with excellent staff and facilitie. Not cheap but you get what you pay for. Leisure facilities are awe inspiring, with 19th floor views of CPT as you swim, exercise or relax in the hot tub. I think the best thing about the hotel is the water taxi which departs every 29 minutes to the V&A. At 40 rand (about £2) for a day pass, it's great value and great fun. Breakfast is a tour of the world, with lots of international choice.