Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York,NY

A Jewel of a Hotel in British Colonial style.

Posted Dec 14, 2014
Pros: Everything!
Cons: In some of the annex buildings which have only stairs,it might not be a bad idea to install elevators. It could also start a shuttle to CampsBay.
Location: It is within easy reach from the V & A Waterfront. A shuttle service takes the guests every three hours up till 6:30pm to this beautiful mall.
From the minute one steps into the elegant 19th century British Colonial style Lobby ,both the Reception and Concierge give a loyal returning patron a genuine welcome back and make him feel so throughout the stay. The tea sessions in the "salon" of this hotel are unforgettable for the detail,the service,the quality,the presentation and could be easily compared to those of the finest five star hotels in the United Kingdom. The gardens surrounding and leading up to the pool are just too beautiful to describe in a few words for their breathtaking variety of flora. The views from the rooms are diverse ,though I personally prefer the "old colonial style" decor. I have stayed in this hotel several times and every single time it has fulfilled all my expectations. It is extremely well managed and each Staff member goes out of his way to try and be accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Another excellent stay!

Posted Nov 24, 2014
This is the 3rd time I have stayed at the Mount Nelson and I cannot see myself staying any where else when in Cape Town.
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

A lovely old style hotel

Posted Nov 1, 2014
Pros: The location, buildings, grounds and atmosphere are very good
Cons: The wireless network in the hotel is very poor
Location: The location is great but you may not want leave the grounds as they are so good. There are 2 lovely pools, tennis courts and lovely lawns.
A lovely old fashioned hotel. Beautiful layout and superb grounds. The wireless network in the hotel though is very poor and drops out constantly
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Old world charm in a quiet setting

Posted Oct 23, 2014
Pros: The relaxed pace.
Cons: Some of the maintenance items could be done with more expertise.
Location: The hotel is convenient to a "Hop on-Hop Off" bus stop, around the corner from the Jewish Museum, and across the street from the Company Garden.
A stay at this hotel takes you back to the 20's and 30's when there was a certain elegance to staying at a hotel. While 'old world' the hotel has been modernized. To reach downtown and V&A, a cab is necessary. However, that did not present a problem to us. There were lots of good restaurants in the area. The grounds are lovely and our balcony overlooking the pool area was a delight. In addition, our room was very spacious.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Perfect:all round excellence

Posted Oct 16, 2014 on Hotels.com
Just what the doctor ordered
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted Oct 4, 2014
Ca n't wait to go back. Charming, comfortable and they so helpful. Elegant and beautiful
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney

Charming Colonial style hotel great room and staff

Posted Jul 23, 2014
Pros: see above
Cons: Nothing , it was just about perfect!
Location: Spectacular table top mountain that forms the backdrop for the hotel ,great shopping and dining at nearby Waterfront shopping and dining precinct .
The Hotel oozed class -in the traditional English Colonial style .Our room was very generously sized and the staff were ,without exception ,exceptional . The hotel is a short drive from the Waterfront shopping and restaurant but the hotels courtesy Mercedes and driver seemed to be at our beck and call . we very much look forward to returning to the Colonial in the not too distant future .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2014
Outstanding hotel...the staff was exceptional. loved it. Would definitely stay there again. If I go back I will return.
5 out of 5
Recommended
by Annonym

En genuin upplevelse..

Posted Apr 13, 2014 on Hotels.com
Hotel i denna klass kan räknas på ena handen i hela världen..Pröva innan denna hotelkultur bara är ett minne blott...
5 out of 5
Recommended
by Mhbfrom Canada

Posted Apr 11, 2014 on Hotels.com
A fantastic experience all round.