Ratings based on 337 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Michigan, USA
Excellent Staff & Service at Cape RoyalePosted Jun 24, 2015
Pros: Professionalism and postiveness of the staff.
Cons: Pillows aren't the most comfortable.
Location: Excellent location with plenty of really good restaurants, coffee shops, and a grocery market nearby.
For most of our vacation in South Africa, especially in Cape Town, we rented a two bedroom suite and stayed at the Cape Royale. The Cape Royale is located not far from the soccer stadium in Cape Town. The suite was very comfortable and a good size. It was exceptionally clean, and had not only a clean and newer model dishwasher, but it also had a washer and dryer combo in the kitchen. When we wanted an extra blanket or asked for an adjustment to the temperature of the suite, the management and staff members responded ASAP. Across the board, the staff members are very positive and professional, and their deportment added to an already nice visit. We strongly recommend the Cape Royale.
for Everyoneby A verified traveler from USA
Great family HotelPosted Jun 19, 2015
Pros: the spacious suite, the hotel staff and the location
Cons: supply the rooms with a few pots, pans, utensils and dishwasher soap.
Location: The hotel seemed to be convenient to everything - V & A waterfront, the hop on hop off buses, shopping etc.
LOVE the hotel, love the location and love the spaciousness of our suite. The only negative I could see was that our suite had a lovely full kitchen, but no pots or pans, or cooking utensils. We had to request a pot or pan or certain utensil when we needed it and then wait for them to search and bring it to us. They seemed a bit perplexed with our requests. However, they did eventually produce an appropriate pan and utensils. Also there was no dishwashing soap, so we had to wait until the maids came the next day to start the dishwasher and get clean dishes. Hand washing was not an option as there was no hand dish soap either - until we asked for some for the room. These are minor issues, but became a bit annoying when we tried to use the beautiful kitchen.
for Everyoneby A verified traveler
Awesome placePosted May 31, 2015
Efficient and nice hotel. Close to all restuarants and waterfront
for Everyoneby A verified traveler from Australia
handy to Waterfront and supermarketPosted May 19, 2015
Pros: A feeling of luxury.
Speedy check in, made to feel very welcome. Nothing was too much trouble. Would have liked more comfortable, relaxing lounge chairs and side tables. Would also have liked to be able to view ALL TV channels. A extra lock, operated from the inside only, would have made me feel more secure.
for Everyoneby A verified traveler from Texas
Fantastic hotel!Posted Mar 30, 2015
The service at this hotel is unsurpassed. They accommodated us for everything we needed and upgraded us to a suite that far exceeded our expectations. I highly recommend this hotel.
for Everyoneby A verified traveler from Norge
Posted Mar 20, 2015
Rom i 3. etasje. Noe støy fra vei, ellers utmerket rom og service!
for Everyoneby A verified traveler from London
Great 1st impression let down by a few thingsPosted Mar 10, 2015
Great suits with loads of space. Very small pool and roof bar. Restaurants not up to standard but very good ones near by. keep everything of value in safe - small items go walk about e.g. toiletries.
by A verified traveler
Good location. Service not close to 5 starPosted Mar 3, 2015
As above plus worse service/ non existing at Banting Kitchen
for Couplesby Kevin from London
Beautiful hotel, just short of greatPosted Feb 24, 2015 on Hotels
All-round decent hotel. No black-out blinds in the lounge, so it is very bright in the morning. Fire alarm went off twice without warning, and this was due to maintenance. Guests weren't informed prior.
for Familiesby Charlot from Amsterdam
Ideaal en ook erg geschikt met kleine kinderenPosted Feb 13, 2015 on Hotels
Goed gelegen, vlak bij V&A Waterfront. Veel restaurantjes vlak naast hotel. Erg goede service en behulpzaam. Fijn zwembad en bar op het dak (vrij koud water) Twee kamer appartement was heel groot. Ideaal ook met wasmachine/droger in de keuken. Alleen de airco maakte enorme herrie.