Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
99% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Nice hotel across from public gardens

Posted May 11, 2015
Pros: clean, great location, good price
Location: Close to public gardens, museums and a lot of restaurants.
The hotel is well located in the center of the city. It is within a couple of blocks of many restaurants but in a quiet area. There is a museum across the street and public gardens. Our room was bright and very clean. The front office staff were friendly and informative. I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malawi

Posted Apr 7, 2015
Great hotel - better than expected in all regards - a bargain.
Comment from Hotel Management
Apr 15, 2015 by Jess, Hotel Management
Thanks very much for taking the time to tell us about your time with us on at Cape Town Hollow. We are all very pleased to hear that we exceeded your expectations! We hope to be able to welcome you back sometime soon! Very best regards from the Cape Town Hollow Team.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great Value for money

Posted Mar 31, 2015
Pros: Staff, location, rooms, ...
Cons: internet can be improved and made it simple and more reliable as its quality differ during the day. floor indicator in lifts need maintenance.
everything was great specially hotel staff. location wise is very good, specially Company's Garden which hotel overlook but beware walking toward city center after it get dark is not recommended due to safety reasons. the only downside is internet access which limited to 500 mb / day that seems sufficient but the system it operate is not working properly, because even you use the instruction you always end up with message that the internet allowance is depleted without using a fraction of the allowance.
Comment from Hotel Management
Apr 7, 2015 by Jess, Hotel Management
Dear Mo Thank you so much for taking the time to submit a review on your recent stay with us. We appreciate your feedback, especially the WiFi, which we will be looking into. We hope to see you again soon!
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 7, 2015 on Hotels.com
5 out of 5
Recommended
for Couples
by Farrelfrom Johannesburg

Will be back

Posted Feb 6, 2015 on Hotels.com
Lovely hotel, clean, crisp, welcoming. Good value
Comment from Hotel Management
May 2, 2015 by Jess, Hotel Management
Dear Farrel Thank you so much for your lovely review! Please do come and visit us again Keep well
4 out of 5
Recommended
for Families
by Göran

This traveler left a rating score only Posted Jan 13, 2015 on Hotels.com
5 out of 5
Recommended
for Couples
by Toryfrom California

Beautiful view

Posted Nov 9, 2014 on Hotels.com
We had a beautiful room that overlooked Table Mountain. Room was spacious, light, and clean. Great staff and service. Would recommend this hotel to friends.
Comment from Hotel Management
Apr 4, 2015 by Jess, Hotel Management
Dear Tony Thank you so much for your lovely comment - we are so glad that you had a good stay with us. Hopefully we will see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

In the heart of town and quite lovley

Posted Nov 3, 2014
Pros: Location and staff
Cons: New elevators are needed
Location: Parliament, the National Museum, the National Art Gallery, the Company Gardens, and Long Street are all within a 3 min. walk
It was newly renovated and I loved it for the price. The staff was very helpful and our room was cleaned twice a day. I would stay there again.
Comment from Hotel Management
Mar 6, 2015 by Jess, Hotel Management
Dear Shawn We are so glad that you enjoyed your stay with us! Thak you very much fro the positive feedback.
4 out of 5
Recommended
for Couples
by Joefrom Waltham, MA

Good introduction to South Africa

Posted May 5, 2014 on Hotels.com
This was our first trip to South Africa and staying at this hotel quickly introduced us to the contradictions of this country. Located across the street from Company Gardens and just blocks from the St George Mall (great gift shopping), it provided a great base of exploration. Our room was small but adequate, and secure parking was less than 50 yards away. Breakfasts were excellent, but the concierge staff were not very knowledgeable, though they tried. Despite our fears (due to negative pre-visit publicity about South Africa) we felt quite safe.
Comment from Hotel Management
Apr 4, 2015 by Jess, Hotel Management
Hello Joe Thank you so much for your constructive feedback. We are so pleased that you had an overall pleasant stay with us! We are indeed very lucky to be in the location we are in and trust that you will be back very soon. We are giving our Front Desk Team some extensive training and hopefully when you return they will be more knowledgeable about our surrounds. Have a wonderful 2015!
4 out of 5
Recommended
for Everyone
by Karenfrom Adelaide, South Australia

Nice hotel with fabulous views

Posted Apr 21, 2014
Pros: The location and large room size.
Cons: Power points in room sometimes woudn't work.
Location: City and Green markets are within walking distance. Beautiful gardens and museum opposite hotel.
Excellent value hotel close to most facilities. Hop on Hop off bus stop across the road, very convenient.
Comment from Hotel Management
Mar 6, 2015 by Jess, Hotel Management
Hi Karen Thanks so much! We thoroughly enjoyed having you stay with us